# Cloudcheck — user reviews

> 94 indexed App Store user reviews of Cloudcheck by Axon Networks Inc., rated 3.90/5 from 62 ratings.

- Source: https://appshunter.io/ios/app/cloudcheck/id722428563/reviews
- App overview in markdown: https://appshunter.io/ios/app/cloudcheck/id722428563.md
- Rating breakdown: 5★ 35 · 4★ 10 · 3★ 4 · 2★ 4 · 1★ 9

## What do users think of Cloudcheck?

Overall sentiment: negative

**Pros**

- 👍 Useful for troubleshooting
- 👍 Easy to use
- 👍 Good for finding dead spots
- 👍 Measures both Wi-Fi and ISP speeds
- 👍 Accurate results
- 👍 Refreshing lack of ads
- 👍 Good tool for network analysis
- 👍 Works as advertised
- 👍 Compares Wi-Fi and broadband speeds

**Cons**

- 🐛 App frequently stops working
- 🐛 Connection issues (can't connect to server)
- 🐛 App freezes or locks up
- 🐛 Speed test not loading
- 🐛 Incompatible with older iOS versions/devices
- 🐛 Crashes frequently
- 🐛 Black screen on launch
- 🐛 Inaccurate speed readings
- 🐛 Smartifi function not working
- 🐛 Only connects to one server (poor)

**Commonly reported bugs**

- No longer works
- Can't connect to server
- Never loads
- Stopped working
- Locks up without connecting
- Locks up at 'connecting'
- Speed test not loading
- WiFi speed equals broadband speed
- Won't connect to internet
- App freezes on remote
- App crashes
- Paid version not updating
- Error message: incompatible iOS
- Error message: This device is not compatible with this app
- App not compatible with this phone
- Upgrade not compatible
- Pulses and pulses on initialize screen
- Initialization screen pulsing at startup
- Shut down and kick me out frequently
- Error message: incompatible ios
- Error message: This device is not compatible with this app
- Black screen
- New update has broken it
- Update doesn't work
- Crashing on IOS 9.3
- Issue with version 2.8.3 (SmartFi Broadband connection shown as 0.5Mbps)
- Incompatible device (RT-AC68U)
- Smartifi not working on Asus RT-AC66R router
- Doesn't support Apple routers
- Still iPhone 6 screen support missing
- Not the least bit accurate (speed readings)
- Broadband speed check bad (only indicates burst speed)
- Black screen on launch after update
- App crashing after new update

**Most requested features**

- Allow changing location names
- Add parental controls (adjust time, etc.)
- Support for more routers (e.g., Apple routers)
- Fix iPhone 6 screen support
- Add 'Boost' and 'Prioritize clients' feature

## Newest reviews (11 of 94)

### 4/5 — Very useful wifi and broadband tool

*2022-03-15, version 2.9.19*

But!

Why do you paste from my clipboard when I open the app?  That doesn’t seem like any of your business.

### 1/5 — Não funciona

*2020-10-05, version 2.9.17 (3.0.0)*

Perda de tempo. Fica procurando, procurando e não sai disso. Já deletei

### 1/5 — Won’t connect and nowhere to get help

*2020-08-11, version 2.9.17 (3.0.0)*

I’m trying to use the app in the Apple let me use the app. It keeps telling me something went wrong it won’t connect to my Internet even though I said the phone right on it the router. It won’t let me set up an account.And I can’t find anywhere to get help so I’m writing it here. Very disappointing

### 1/5 — No es compatible con todas marcas de equipos

*2020-05-18, version 2.9.17*

No compatible con los ISP Chile

### 2/5 — Not loading

*2020-03-21, version 2.9.16*

Has anyone else had problems with the app loading? It allows me to sign in but the second I go to remote it freezes? Any thoughts?

### 4/5 — Recomendo

*2019-03-17, version 2.9.12*

É o único que eu conheço que mede a velocidade tanto da conexão com a Internet quanto da rede WiFi.

### 3/5 — Puzzling

*2018-12-05, version 2.9.12*

I’m not sure who to believe: CloudCheck differs from Ookla substantially in broadband speed reporting.

### 3/5 — Previously my Favorite

*2017-04-20, version 2.9.10*

I've used many wifi speed apps. This has been my favorite - the ability to see speed through different sections of your network is awesome. Unfortunately recently it stopped working while both WiFi and my cellular connection are on. It pulses and pulses and pulses on the initialize screen.

(Update: 4/202017) Downloaded this app again hoping it was fixed. No luck - still pulses and pulses on the initialize screen.  Removing one star. 

Note: By turning off wifi, I just figured out that I can get past the initialization screen. Then if I turn wifi back on, it works. This is a great (but strange) work around. For those that are patient enough to get past this issue. This is the only app I know that will measure you wireless speed and your connection to your ISP separately.

Adding one star back.  I'll add 2 back if the developer will fix the initialization pulsing at startup.

### 2/5 — MJM

*2017-01-31, version 2.9.8*

I've only use the app a few times, but it seems to shut down and kick me out quite frequently. I will write another review after further field tests.

### 4/5 — Simple effective way to test broadband speeds

*2016-12-30, version 2.9.7*

Crashes a little - but very effective.

### 4/5 — Good tool.

*2016-12-28, version 2.9.7*

Good tool.

## Most critical reviews (10 lowest-rated)

### 1/5 — No longer works

*2025-10-22, version 2.9.19*

No longer works

### 1/5 — Never works for me

*2024-10-09, version 2.9.19*

Always say can’t connect to server and won’t work

### 1/5 — Stoped working

*2024-06-26, version 2.9.19*

It never loads.   Just stoped working.

### 1/5 — Stopped working

*2023-11-02, version 2.9.19*

This app used to be great but it stopped working.

### 1/5 — Mala

*2023-05-20, version 2.9.19*

No funciona mala aplicación

### 1/5 — Stopped working

*2023-04-05, version 2.9.19*

Great tool until the last month.  Now locks up without connecting. Reinstalled twice with no change.  Deleted.

### 1/5 — Locks up “connecting”

*2023-03-16, version 2.9.19*

Locked up at “connecting”. Does not even start. Have deleted and reinstalled. Nothing… Dont know what happened but now a waste.

### 1/5 — Wrong!

*2022-10-04, version 2.9.19*

Only offers to connect to one server and that is POOR

### 1/5 — Cloud check app

*2021-12-28, version 2.9.19*

Still waiting for update correction. Speed test not loading and no reply to countless requests.

### 1/5 — 4.1 has major bug

*2021-01-29, version 2.9.18*

Since upgrade my WiFi speed always equals my broadband speed. 
Other devices on older level report correctly still.

## Most praised reviews (10 highest-rated)

### 5/5 — Does at least something without buying everything

*2020-02-29, version 2.9.15*

I found this app refreshing. It does a great job at doing what it says it can. Not a ton of advertisements popping up in your face.  Thank you for that in the addition to a great app!

### 5/5 — Use it all the time

*2020-01-02, version 2.9.15*

Very good, very easy, use it all the time.

### 5/5 — Very useful

*2019-02-08, version 2.9.12*

Both this app and the allied Wi-Fi SweetSpots are useful. The latter only checks the speed of your own Wi-Fi and does not measure the ISP speed. Cloudcheck measures  both. It is likely that most users have far faster speeds within their Wi-Fi network than the speed from their Wi-Fi system to the ISP. If you understand the difference you will get more mileage.  

I used the Wi-Fi speed check to adjust the location of my second AirPort Extreme and this increases my local speeds from about 50Mbps to 200Mbs, just by moving the Airport 5 feet. For larger locations this feature will help you place your second Wi-Fi unit in an optimal position, or if you only have one Wi-Fi router, see where you should be for fastest Wi-Fi. Moving the  router or your device a few feet can make a big difference. 

Measuring ISP speeds is always variable as each tool gives quite different speeds eg Speedtest VS Cloud Check or Netflix’sFast.com etc (due to different servers, times and other factors). So when the ISP says your equipment is the cause of any slow speeds, you can now  check to see if that is true or not and if the bottleneck is with the ISP and/or the internet. As we all know, ISP speeds never or rarely match their advertised speeds due to shared nodes and multiple users competing for the same Internet access etc. 

If you realize that tools like Speedtest check speed to and from the ISP to your modem/router and then to your devices by Wi-Fi,the process makes sense. 

Get this app and experiment. It works as advertised.

### 5/5 — Muito bom !!!

*2018-09-28, version 2.9.11*

Ajuda bastante e é gratuito !!

### 5/5 — Gut !

*2018-06-21, version 2.9.11*

Endlich mal ein Tool mit dem man arbeiten kann

### 5/5 — Works fine on my 6s

*2017-07-28, version 2.9.11*

No issues, works fine. It's a well crafted, unique, handy app!

### 5/5 — Works as described

*2017-05-21, version 2.9.10*

Used at work and home to monitor signal strength on several wireless routers. Identified our dead zones so routers could be relocated. This works and is very easy to use.

### 5/5 — Amazing

*2017-03-28, version 2.9.10*

This app is amazing and I trust it to check internet speed in my home.

### 5/5 — Wifi Network Troubleshooting

*2017-02-19, version 2.9.8*

Been looking for an app to help monitor and analyze network usage and speed for a while and it this was just that.

### 5/5 — Terrifically useful

*2016-11-05, version 2.9.5*

It is great to be able to find the dead spots in a room or apartment and experiment with ways to fix

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-23.*
