# CloudEdge — user reviews > 1,691 indexed App Store user reviews of CloudEdge by Hangzhou MEARI Technology Co.,Ltd., rated 4.30/5 from 21,027 ratings. - Source: https://appshunter.io/ios/app/cloudedge/id1294635090/reviews - App overview in markdown: https://appshunter.io/ios/app/cloudedge/id1294635090.md - Rating breakdown: 5★ 14,079 · 4★ 3,275 · 3★ 1,324 · 2★ 665 · 1★ 1,684 ## What do users think of CloudEdge? Overall sentiment: neutral **Pros** - 🚀 Easy installation - 👍 Clear image quality - 🔒 Provides security and peace of mind - 💡 Solar panel option for battery life - 👍 User-friendly app - 🚀 Fast connectivity and live feed **Cons** - 🐛 Unreliable notifications and motion detection - 🔋 Battery life issues - 🔒 Can't have multiple users logged in at once - 🐛 Buggy app with crashes and glitches - 🐛 Delayed video playback and buffering issues **Commonly reported bugs** - Cameras going offline randomly - App signing users out unexpectedly - Firmware update issues - Inconsistent motion detection and recording **Most requested features** - Ability to adjust motion detection sensitivity - Option to disable motion alerts while keeping recording - Faster and more reliable notifications - Improved video playback controls (timeline, fast forward, rewind) - Support for multiple user accounts ## Newest reviews (10 of 1,691) ### 3/5 — Доработайте приложение *2026-08-20* На iphone очень туго открывается приложение, пока открывается легче самой дойти посмотреть как там малыш. Еще добавьте функцию окно в окне, чтоб можно было закрыть приложение, но видео шло параллельно с другими приложениями, чтоб можно было использовать телефон и на фоне видео с ребенком ### 4/5 — Free mode *2026-08-10, version 6.2.7* Many features for the price… ### 4/5 — Poor features *2026-08-08, version 6.2.7* On iOS I have lost the option of setting off alarm or toggling light and the reaction to detection of people is too slow resulting in the back of heads and poor evidence of trespass and crime . Disappointed . Two stars as it is still barely functional and of use. Updated to one star still no function of setting off alarm or turning on light Updated to four stars functions restored but finding settings within device and family plan settings was complicated. ### 2/5 — Отвратительное приложение *2026-08-07* Камеры загружаются минут по 10-15. Запись на карту не идет. После обновления запоролила сама камеры и не загружает вообще. ### 4/5 — Pretty good device *2026-07-29, version 6.2.6* I would like to hear audio a bit better. ### 2/5 — Poor features *2026-07-29, version 6.2.6* On iOS I have lost the option of setting off alarm or toggling light and the reaction to detection of people is too slow resulting in the back of heads and poor evidence of trespass and crime . Disappointed . Two stars as it is still barely functional and of sue ### 5/5 — So Far So Good *2026-07-27, version 6.2.6* Good picture timing could be better but for all in all for the price good value ### 3/5 — Subscription issues *2026-07-27, version 6.2.6* App is great but the subscription service doesn’t register. So the app continues to have the services locked even once subscription is paid for. But the cameras are great wish I could utilize the additional services ### 3/5 — Разочарование после обновления *2026-07-24* Приложение очень даже устраивало, когда только приобрели камеру и закачали. Записи сохранялись в полном размере. Можно было сохранить милые эпизоды малыша. После обновления появилось ограничение длины видеозаписи в 6с, приложение предлагает обновить хранилище, но этого сделать невозможно, так как не активные кнопки для подключения. Конечно это вызывает досаду, каждый раз когда хочется сохранить какой-то ценный эпизод на память, но он ограничен в 6с и обрывается. ### 1/5 — App doesn’t work any more *2026-07-23, version 6.2.6* Been a fantastic app, had 2 cameras that have lasted years. Now unfortunately all devices say the same thing, that the signal is weak, it’s most definitely not, it’s an app issue or an issue with device updates, turned all my devices into 2.4ghz paperweights. Dang it ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam *2026-08-25, version 6.3.1* Don’t bother just steals your personal information and sell you products that don’t work! ### 1/5 — Many bugs *2026-08-09, version 6.2.7* Session constantly expiring regardless of when the app is opened. Often instantly. Very frustrating and needs more bug fixes. ### 1/5 — Awful. Do Not Recommend. *2026-08-07, version 6.2.7* Do not buy this camera or app. Had it for 3 years and it doesn’t work half the time, you sometimes get notifications like 20-30 minutes after someone is at your door. Live camera is terrible and rarely ever loads, it just says “encrypted” and spins the buffering wheel. Terrible door cam/app. ### 1/5 — Won’t stay connected *2026-08-07, version 6.2.7* After a couple of months the camera has decided to constantly fail to connect when I open the app, it needs a reset then works fine. Tried this on different networks and still the same so it’s looks to be an app issue ### 1/5 — Utterly Useless *2026-08-05, version 6.2.6* Simply, do not subscribe or part with your Money for this utterly useless Application it will not function correctly unless you “ pay “ I’ve binned it 👍 I suggest others do the same 👍 much better alternatives out there. ### 1/5 — update , used to work fine *2026-08-05, version 6.2.6* august 05, 2026 why are you cheating good people? i boight your camera during " covid plannedemoc" i even contacted your corpseperation because a trannie was attacking me because i wouldnt call him a "woman", i am in danger, the police need "videos" from outside my door, BUT YOUR CAMERA DOES NOT CAPTURE HIM WHY ARE YOU GREEDY RISKING GOOD PEOPLE AND SECURITY? does china really hate united states this much????? Motion detection didn't work well after an update, usually gets the person's back and not face. Doesn't record people over half the time. Wouldn't buy , the company turned to sb!t after they required payment to keep your recordings and started ? incorporating AI, of course for $2.99 a month or more to keep your recordings . ### 1/5 — They only want paying customers *2026-08-04, version 6.2.6* Now that their system has changed all they do is keep putting messages on the app screen for you to buy expensive cloud based services from them amd when the camera is triggered you only get 6 seconds of video so having a data card fitted is no good as you can’t read it anymore so will be looking for another NON CloudEdge app. ### 1/5 — Needed to Reconnect my Ring Bell *2026-08-01, version 6.2.6* I got a new internet service and needed to Reconnect my Ring bell. The app never let me change my WiFi so tried every way to connect it. NOT Found. Factory Reset it and Tried every way again NOT FOUND! Interesting how I changed every security camera within 5 minutes. However the only thing left was my ring bell and still not connected through this App. I won’t ever use this Failed app again. ### 1/5 — Not compatible with 5g *2026-07-26, version 6.2.6* Outdated product that cant adapt to modern technology. Now I have to depend more to get a replacement that is compatible with 5G Wi-Fi. ### 1/5 — Useless *2026-07-24, version 6.2.6* Not good will not work ## Most praised reviews (10 highest-rated) ### 5/5 — Luke’s Doorbell *2026-08-26, version 6.3.1* XTU J7 DOORBELL IS AWESOME! With sd option without subscription is best route free when you already own the device!”@$’@“&’”. ### 5/5 — Lightbulb Camera *2026-08-22, version 6.3.1* It works great love that I can hear & talk through it. Fast response and easy setup! ### 5/5 — good *2026-08-19, version 6.3.1* 非常感谢 非常好 ### 5/5 — Awesome *2026-08-19, version 6.3.1* Great quality ! 👍🏼👍🏼🫵🏻 ### 5/5 — Good app and good camera *2026-08-18, version 6.2.7* I have been using the camera and the app more than a year now. I don’t remember a time that I couldn’t connect and view the clips. Thank you! ### 5/5 — Excelente *2026-08-16, version 6.2.6* La mejor ### 5/5 — Clear *2026-08-10, version 6.2.7* Very clear cameras easy to install ### 5/5 — Great app! *2026-08-01, version 6.2.6* Works well for me ### 5/5 — Remise *2026-08-01, version 6.2.6* Excellent ### 5/5 — Excellente camera! *2026-07-29, version 6.2.6* Facile à Installer et super qualité --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*