# CloudEye 365 — user reviews > 69 indexed App Store user reviews of CloudEye 365 by CAMPARK VIDEO INCORPORATED, rated 2.50/5 from 84 ratings. - Source: https://appshunter.io/ios/app/cloudeye-365/id1543135804/reviews - App overview in markdown: https://appshunter.io/ios/app/cloudeye-365/id1543135804.md - Rating breakdown: 5★ 19 · 4★ 8 · 3★ 5 · 2★ 18 · 1★ 34 ## Newest reviews (16 of 69) ### 4/5 — Update *2026-07-25* App won’t play videos after the last update ### 2/5 — Slow connection *2026-05-24* Takes too long to view the alerts. Sometimes not connecting to the camera ### 2/5 — Can’t get it to register *2026-03-03* Whenever I try to register (which is mandatory) I get an error “network anomalies” - support takes a long time to get back to you and treats you like a simpleton. Avoid this brand if possible. ### 1/5 — They changed and charged for more *2025-12-09* I am dropping this App as soon as I replace the cameras. They changed the deal and now want Monthly Payment not just for the Cloud Storage BUT for Longer Previews. They have shortened the previews to be almost useless and I will NOT deal with a company that thinks they can just change things in the app to start charging me for things. NO WAY. ### 1/5 — Lasted 1+ year *2025-11-17* The cameras one by one have lost capability and connections. These are cheap for a reason…I. Have to re-lace the whole system ### 1/5 — Warning Don’t buy CAMCAMP CAMERA SYSTEM THIS APP VERY BAD *2025-11-07, version 4.3.5* Don’t buy CAMCAMP CAMERA SYSTEM THIS APP VERY BAD The app CloudEye 360 discontinued monitor disconnects every 10 minutes it’s wasting of money to buy Any camera system using this app ### 2/5 — Needs updating *2025-10-11* Desperately needs a compatibility update for the new iOS. App keeps crashing. ### 2/5 — HIGH PRICE CLOUD MEMORY Good camera App *2025-09-11* The camera and app work well and you can use uSD memory with limited functionality but cloud storage is available at an high cost. You can’t use your own iCloud storage or Google Drive or other cloud storage. Their cloud subscription is highly priced gets two ⭐️⭐️ ### 1/5 — Complete Garbage *2025-09-10* I’ve never used software as bad as this. It’s slow and not user friendly. They keep pushing you to pay for cloud storage. I had to disconnect the camera base station from my WIFI because it kept knocking out my router. I blamed my ISP before I figured it out. Complete garbage! ### 2/5 — hard time contacting customer service *2025-07-13, version 4.3.5* how can i get in contact with customer service?? the number provided in the app is no use ### 1/5 — DONT WASTE YOUR MONEY! *2025-05-31* If I know I would have to climb up on my roof and reset each camera every 2 days I would have went with a different brand. It says device is offline every other day and the only way to fix it is to reset everything back up new. I give these a 0 out of 10. DO NOT BUY CAMCAMP ! ### 1/5 — It not worth it *2025-05-15, version 4.2.6* It shuts off all the time ### 2/5 — Fehlende Einstellungen *2025-05-11* Also die App ist echt Miserabel. Man kann den Alarm nur an oder aus machen. Wünschenswert wäre eine Zeit Einstellung wann der Alarm Aktiviert wird. Bsp. 23 - 6 Uhr. Nur eine Person bekommt ne Push gesendet obwohl man beiden alle Rechte gegeben hat. Usw… ### 1/5 — Don’t bother *2025-05-07* The software gradually takes away what you can view without paying a weekly subscription,mine is going in the bin and I will be buying a better brand ### 3/5 — Overall not bad *2025-02-15* At 1st it was a lil frustrating trying to figure out how to get it all set up with the options that I needed but after a lil bit of time messing around with it I was able to figure it out & get it all set up for what I needed. The quality is not bad an it actually lets u do all of the basic stuff u would need without having to buy a subscription unless u need or want to. Definitely was easier than many other cameras. 👍🏻 ### 1/5 — Stops working *2025-01-29* The app for the camera system stops working unless you pay for cloud storage. App keeps freezing. ## Most critical reviews (10 lowest-rated) ### 1/5 — Malicious Trial Period *2026-07-02* Don’t get fooled into the free trial scam. There is no way to cancel the 7-day trial period and you’ll be stuck with a payment whether you want it or not. App is over the top with subscriptions. The camera should be free after looking at all of the subscription programs. Customer support is non-existent and the phone numbers don’t work. It immediately makes you question the security of your personal and financial information. ### 1/5 — Inconvenient and laggy *2026-06-01* The video feed lags CONSTANTLY. It’s to the point that I miss major things that I wanted to record because the feed takes so long to catch up that the animal is gone. The pricing for data is also stupid expensive compared to other companies. ### 1/5 — App and cameras *2026-05-21* App doesn’t work properly keeps up telling me to reconnect cameras when in person cameras are working properly and app doesn’t have a right support team to communicate properly and talk to someone for some help. Don’t recommend ### 1/5 — No Mac compatibility *2026-05-08* I’ll update this to 5 stars once you release a version compatible with macOS. Not having this functionality is ridiculously inconvenient and makes you much less competitive with other budget cloud based camera services. ### 1/5 — Crooks *2026-04-27* This app takes money out of my account automatically and doesn’t apply it to the cloud storage balance. It says “in app purchases” but it helps itself. I have contacted apple about it and all they did was issue a one-time refund so, no help there. I have also contacted the app customer service. They act oblivious to stealing money out of my account. It also misses footage I have went back to check for and the camera isn’t even facing what needed coverage. Be warned & beware!!! ### 1/5 — Don’t buy *2026-04-13* I had this camera system for a year now, stuck through it because all the set up took forever. But I’m currently looking for a new system due too this app being way too laggy and taking forever to load up, especially in an emergency!!! ### 1/5 — Good luck getting customer service! *2026-04-07* Only option for customer service is to contact through email. After waiting 48hrs for each response and still not having any luck recovering the archived footage, we needed for a lawsuit. I had to contact Apple to get a refund for the cloud storage subscription. This company is ridiculous. ### 1/5 — Scam *2026-01-05* Total Scam, advertising you can have your own storage but with the last update you only can access to 3 days back or you need to buy cloud storage. Very dishonest company. ### 1/5 — Nicht zu empfehlen *2025-12-29* 1 Stern ist eigentlich noch zu viel. ### 1/5 — Sluggish, Buggy, and Unstable *2025-12-17* I’m trying to use this app to monitor my driveway and game trails around my property. It is almost useless. I have my cameras set to record 30 seconds of video. This app will allow me to view only between one and five seconds of video. While there is an option to download photos and videos from the camera, it is always grayed out (doesn’t work). Watching live feed, the app frequently disconnects and shows a blank screen. My cameras all have excellent 4G signal and my iPhone likewise has full bars of signal. Finally, when a camera sends me an alert, it is difficult to find the video of the alert, often times the app says there were no alerts for the day, which I know is not correct. Unfortunately, it is the only app supported by my cellular game cameras, so I’m out of luck. ## Most praised reviews (10 highest-rated) ### 5/5 — Rapport qualité prix *2026-04-07* Pour le moment installer et tout va bien image nikel à voir cette nuit pas mal de paramètre configuration ### 5/5 — Good purchase *2026-03-05* I have had the trail cam as a security camera for over 3 months and it works very well. Tracks persons and warns phone when motion detected. Works on 1 bar of phone signal. Recommend ### 5/5 — Password problem fixed *2025-03-25* I finally realized the app was giving a login error because it doesn't allow symbols. I love the zoom features and the ability to capture events. It even changes the view on the 10-inch screen. Very nice. ### 5/5 — Great footage *2025-01-04* Easy to connect. Great day and night vision. Love the audible alarm. Only downside is only 1 channel can be saved for longer periods. If you could save all feeds this would be a great improvement ### 5/5 — Cloud eye 365 *2024-08-20* Great product ### 5/5 — Camcamp security cameras *2024-01-21* Mate, snagged these Camcamp security cameras in a bit of a rush, but the bang for buck and the fact they run on solar power for the 4-camera setup sold me. Setting up was a breeze – they threw in mounts, screws, and plugs for bricks, just remember to grab an SD card separately. Ran into a snag with the app, turns out it was the port I used to connect the basestation to the WiFi router. Once I sussed that out, smooth sailing. Now, there’s this 1-star bashing on CloudEye 365, but after a day’s use, I reckon it’s unjustified. Sure, there are some minor delays, but at this price, it’s fair dinkum. Daytime performance of these cameras is solid, but I’m keen to see how they handle the night. All in all, off to a promising start with these Camcamp cameras, keeping a close eye on ’em. Cheers! ### 5/5 — Very good very smooth *2024-01-15* it’s easy enough to use this app and cameras simple operating lots off future ### 5/5 — Amazon Ing app! *2023-12-26, version 3.7.4* Hi so good ### 5/5 — WOW *2023-07-21* I received my two cameras today and installed them very easily. I downloaded this app on my iPhone and it was so easy to install. The app allows the user to control many things such as the type of night vision you would like (there are 3 different options to choose from). In addition to this you can change your motion detect area, alarm and I can take photos and videos and load them with ease to review later. ### 5/5 — Great Product *2023-03-15* The cameras work great and add another level of protection to the house. No need to worry about intruders because the house will always be under surveillance. Great product overall. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*