# Cloudot — user reviews > 195 indexed App Store user reviews of Cloudot by Shenzhen Joystek Intelligence Co., Ltd., rated 4.60/5 from 250 ratings. - Source: https://appshunter.io/ios/app/cloudot/id1600200945/reviews - App overview in markdown: https://appshunter.io/ios/app/cloudot/id1600200945.md - Rating breakdown: 5★ 187 · 4★ 36 · 3★ 16 · 2★ 6 · 1★ 5 ## What do users think of Cloudot? Overall sentiment: neutral **Pros** - 🚀 Good quality camera and sound - 👍 Easy to install and use - 🔒 Provides security and peace of mind - 💡 Affordable compared to other options - 🔋 Good battery life **Cons** - 🐛 Connectivity issues, need to reconnect frequently - 🐛 App crashes or freezes - 🐛 Unreliable motion detection and notifications - 🐛 Unable to download/save recorded videos - 🔋 Battery drains quickly **Commonly reported bugs** - Doorbell not detected by app - Inability to change time zone - Ringtone setting turns off automatically - Deletion of messages not working - Frequent app sign-outs **Most requested features** - Add option to save recorded videos locally - Improve motion detection and notification reliability - Provide better app stability and connectivity - Add support for Apple Watch and other smart devices - Offer cloud storage subscription at a reasonable price ## Newest reviews (16 of 195) ### 4/5 — I love this doorbell *2026-08-02* The only reason why I gave it four stars is because even if I set my camera to stop just turning on when a leaf blows by it still goes off ### 3/5 — Can’t tell when someone rings doorbell *2026-06-02* I wish they’d make it so that we don’t have to click on the notification to launch the app before seeing that someone had just rung the doorbell. They should make a special notification sound just for when people ring the doorbell, because right now the notification sound we have is the same as motion detected. I have missed out on so many deliveries as a result. ### 4/5 — First doorbell camera *2026-05-26* I installed it myself & it was so easy. So far so good. Clarity could be better, but with the price point it’s good enough. Definitely purchase a micro sd card otherwise there is no storage ### 3/5 — Re-setup 👎🏻 But…. We shall see…. *2026-04-29* I was not fond of the re-setup I had to do when I got a new internet service because it felt like I had to do twice the steps to get it set back up again, but hopefully, I will be good from this point on. The app mention that my new SIM cards that I purchased, may not be compatible (even though I got the ones that were suggested. I don’t have a computer that can program them how they “need to be” for this device.) I expect that if a suggested item to purchased is presented, it should be able to work with the item as it is. If it is the “suggested” item to use, there should be no reason for it not to be compatible without having to have additional things done (especially if not originally noted prior to the purchase). Hopefully it will work out and I won’t need to buy or do anything else with it, again. ### 3/5 — Too many notifications for same thing *2026-03-28* Sometimes get as many as 10 notifications for someone just driving past in a car ### 3/5 — Nouvelle camera , manque explication en Français *2026-03-23* Pour l'instant vu que l'on vient d'installer ça va très bien ### 5/5 — Love it. *2026-02-18, version 5.10.0* My second one best make. I have tried a view. Clear picture. Great battery life. Brilliant. Treat yourself ### 5/5 — Humble Bee *2026-02-08, version 5.10.0* Enjoying so far at its peak ### 4/5 — Pretty good *2026-01-26* Camera is good quality good sound and camera quality but won’t stay connected I have to reconnect every few day annoying ### 4/5 — Awesome *2026-01-24* One problem I can’t figure out how to connect my doorbell to my Amazon show ### 5/5 — Perfect *2026-01-20, version 5.10.0* Can’t fault the doorbell or the app in no way, it’s perfect ### 5/5 — Great app *2026-01-16, version 5.10.0* So far so good ### 2/5 — New update, new icon *2025-12-12, version 5.10.0* The latest update has added a new icon at the top of the message screen next to the filter and select. It has a switch but appears to do nothing and there is no explanation as to what it is for. Please enlighten me. ### 3/5 — Not working anymoe *2025-11-30* I bought the doorbell and installed it and worked just fine. Now 2 months later I charged it for the first time, which was great, but it just didn’t charge. Contacted the seller they sent new one. Thanks for that 🙏🏻🙏🏻 But this one I just cant install. It doesn’t detect our wifi. Dont know what to do… ### 5/5 — Parfaite *2025-11-15* Très Belle qualité d’image et facile installation ### 3/5 — I can get to see the image on my watch like other watches *2025-10-23* I cant get to see the images on my watch or notifications when i long press like other door bells, I have to keep going to the app to see footage. I want to be able to see images on my watch n notifications. ## Most critical reviews (10 lowest-rated) ### 1/5 — Customer service no help whatsoever *2026-06-22, version 6.0.2* I can’t access my my video door camera, customer service is a load of rubbish. I’ve told customer services I need to access the camera settings for legal purposes. Your customer service is a disgrace ### 1/5 — Changed after purchase *2026-05-22* Appallingly badly designed app that’s not intuitive and easy to use. I expected a screen to appear as soon as the doorbell was rung but no, that is buried and sporadic. Now the app appears to have updated and the motion detection that was so useful has disappeared. I can no longer see how to access the expensive SD card I bought for extra storage. And it looks like they have hiked their cloud storage prices and axed the free 6sec recording to the cloud. However, I managed to restore everything by doing a factory reset and reconnecting to the WiFi. WiFi could be better; router is 10m from the door yet doorbell complains of weak signal. ### 1/5 — The ringer doesn’t ring *2025-10-31, version 5.9.1* When I force close the Cloudot app on iPhone, the Call Ringtone setting turns off automatically. Please allow the ringtone setting to persist even if the app is closed.” This doesn’t make for a good doorbell if you want to actually be notified if someone’s there ### 1/5 — No option for cloud storage *2025-10-24* I no longer have the option to purchase cloud storage . It gives me an error every time . Support is non existent ### 1/5 — Just getting worse *2025-10-08, version 5.9.1* Since iPhone update to iOS 26 app has even more problems. Only notifies when people walk from right to left on camera. Only notifies on one event then no longer gives any notification unless previous are deleted. Delete button and icon are off the right side of the screen and not accessible. ### 1/5 — Operation *2025-10-08, version 5.9.1* Does not operate as expected. Waste of money! ### 1/5 — Useless now *2025-09-17, version 5.9.0* Worked fine, but now continual ads for a payment method that I don’t need. Also more problems now with offline issues. Won’t buy another ### 1/5 — Jin *2025-09-14* Don t buy 386$ a years to receive video no thanks ### 1/5 — Doesn’t work anymore *2025-09-04* My doorbell camera stopped working, and won’t connect to the app anymore. I’ve tried literally everything 50 times. ### 1/5 — Used to be good *2025-07-17, version 5.7.3* The notification comes as phone ring and never stops. Previously was coming as separate notification from the app. ## Most praised reviews (10 highest-rated) ### 5/5 — Door camera *2026-08-11* Great product , easy set up and wasn’t financial burden . Definitely recommend it to everyone!!! ### 5/5 — Great *2026-06-29* Really good motion ring camera ! ### 5/5 — The best *2026-05-05, version 6.0.2* Five star review ### 5/5 — All good *2026-04-28, version 6.0.2* I’m not great with tech but install and use are very easy. Still figuring out how to talk to someone e but I’ll get it eventually.. ### 5/5 — Brilliant *2026-04-15, version 6.0.2* Great camera doorbell! Does exactly what I need it to and the quality of the picture is outstanding!! ### 5/5 — Doorbell camera *2026-04-12* Update, I went to open my camera to see what’s going on outside and it says add device. My doorbell is. It showing up at all but it is working and sending notifications . I did reset the doorbell and try again but it still is not showing up in my phone. I’m really unhappy about this and really feel not safe since this is not allowing me to see outside. No tech support is available. So now what? Change to ring? ### 5/5 — La app es funcional muy buena la recomiendo *2026-04-02, version 6.0.2* Todo bien , me gusta todo lo que hace el dispositivo y la app ### 5/5 — Cloudot *2026-03-15, version 5.10.0* Brilliant pictures very happy ### 5/5 — Door cam *2026-03-02* Works great, with clear photos! You do need a SD card for videos but personally I think that’s better! Enjoying it so far! ### 5/5 — Perfect *2026-02-20, version 5.10.0* Just what I wanted , very easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*