# CloudPlus — user reviews > 377 indexed App Store user reviews of CloudPlus by Shenzhen Yuebao Technology Co., Ltd, rated 4.54/5 from 1,342 ratings. - Source: https://appshunter.io/ios/app/cloudplus/id1599423184/reviews - App overview in markdown: https://appshunter.io/ios/app/cloudplus/id1599423184.md - Rating breakdown: 5★ 1,034 · 4★ 153 · 3★ 65 · 2★ 26 · 1★ 64 ## What do users think of CloudPlus? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Quick setup - 🔒 Good security features - 📷 Clear image quality - 🔋 Solar-powered option **Cons** - 🐛 Connectivity issues - 🔋 Battery life concerns - 🔕 Inability to disable low battery notifications - 🔍 Limited motion detection range **Commonly reported bugs** - Recordings not saving properly - App crashing or logging out users - Inconsistent battery percentage display **Most requested features** - More customization options for motion detection - Dark mode for the app - Improved notification management - Ability to add more cameras to the same account ## Newest reviews (10 of 377) ### 3/5 — I was impressed..WAS.. *2026-05-22, version 6.0.0* Not sure if the app can handle more than a couple cameras.. It worked really well at first, but after adding more cameras it seems to have trouble staying connected. Although the alerts are still sent, you can’t see the video And it isn’t the wifi connection ### 3/5 — Decepcionada *2026-04-11, version 6.0.0* Todo estaba muy bien, hasta q cambie de compañía de internet y ya no se pudo actualizar mi cámara, solo dice q actualice la contraseña pero no da opción a actualizar. 😒😒 ### 2/5 — 1 *2026-03-28, version 6.0.0* I have 3 of there cameras. Since the update a couple weeks ago now 2 of my cameras will not work in live view, or let me view the recording. Will notify me of movement, but can’t watch the videos now. Tried contacting, get no response ### 4/5 — Subscription Cancellation *2026-03-15, version 6.0.0* Please cancel my automatic payment as soon as possible. Olapeju ### 3/5 — 以前还可以 *2026-03-12, version 6.0.0* 从2024年开始用到现在还可以，最近一直使用本地回放都不能用都是在显示获取数据，广告一直显示购买云服务不好用。只能看预览👎 ### 3/5 — Great visuals, But lack Autonomy *2026-02-08, version 5.9.1* The Good: I’m really impressed with the 360-degree rotation and the overall image clarity. The pictures are crisp, which makes it easy to see exactly what’s going on in the yard. My favorite feature by far is the alarm and strobe light setting—it’s a fantastic deterrent that provides a real sense of security. The Bad: The biggest drawback is that the camera does not automatically follow motion. Even though it can turn 360 degrees, you have to manually move it yourself via the app. This is a significant flaw; if an event occurs just outside the current field of view, the camera won't "give chase," and you’ll miss the action entirely. The Ugly: I’ve also noticed that it occasionally misses motion triggers altogether, even when something happens right in front of it. Between the inconsistent detection and the lack of auto-tracking, it feels more like a manual monitor than a fully automated security system. Final Verdict: If you’re okay with manually checking in and moving the lens, the picture quality and alarm features are top-notch. However, if you need a "set it and forget it" camera that tracks intruders, you might want to look elsewhere. ### 5/5 — excellent tool *2026-01-27, version 5.9.1* great ### 5/5 — great app and very good camera *2026-01-15, version 5.9.1* great app, instant notification, quick smooth UI easy to use. ### 4/5 — Connexion *2025-12-19* Connexion au réseau WIFI instable et lent ### 1/5 — Crooks *2025-12-17, version 5.9.1* Locked all cameras making memory cards obsolete! ## Most critical reviews (10 lowest-rated) ### 1/5 — Non recording issue *2026-04-23, version 6.0.0* The cameras were great at the beginning. After a year they no longer record on SD card and support never gets back to you. You can see event pictures but not the recordings. I guess they lock you out if you don’t subscribe to them. Not happy waste of money. ### 1/5 — I feel cheated *2026-04-21, version 6.0.0* I like the app fine, but I paid $49 for a year of cloud storage and set it up but since November there hasn’t been a single video saved on the cloud. I sent a message through the app but no response. I have my order number but hesitate to post it here. I would not recommend this app unless the cloud worked. ### 1/5 — Won’t load *2026-04-15, version 6.0.0* This app is awful. It rarely works especially if I need to see who is in my driveway. It takes forever to load. Waste if money to get the associated camera ### 1/5 — Recording *2026-03-14, version 6.0.0* I can't find where to find recordings. I paid for subscription. NOT user friendly! ### 1/5 — Could be better *2026-03-03, version 5.9.1* The app could be better if you could be login in on different devices at the same time with out it ending the session on other devices and could be login on the same account with the same email to could add a 2 step factor authentication to would help ### 1/5 — App needs improvement *2026-03-01, version 5.9.1* App has to many problems needs a 2 step authorization keeps crashing to much every time I get on it ### 1/5 — Disappointed disappointed *2026-02-06, version 5.9.1* I have left several messages and also did the review and still they have not returned my emails. ### 1/5 — Why did you remove saving recording to micro sd card *2026-01-30, version 5.9.1* Enable saving video recordings to the micro sd card again ### 1/5 — Play button and other functionality *2026-01-04, version 5.9.1* Just simply doesn’t work. This app was jumbled together and the backend doesn’t work to user functionality. Press play on a new video and it shows you the first one from the day. Super annoying ### 1/5 — Impossible to cancel cloud subscription *2025-12-30, version 5.9.1* When you click “contact the developer” it tries to open a page that won’t open. The App Store should require a way to contact developers. There’s no way to cancel the cloud services once enabled. I guess you just tell PayPal not to pay them anymore? ## Most praised reviews (10 highest-rated) ### 5/5 — Ooo *2026-08-19, version 6.2.0* No me muestra los videos solo me muestra las fotos de ahí todo bien ### 5/5 — Exactly what I wanted from a camera *2026-08-18, version 6.2.0* Camera works perfectly with the app . Easy to install and set up . Excellent product exactly what I wanted . ### 5/5 — Great *2026-08-05, version 6.1.0* Only thing that could be better I wish they came with the SDcards or it was an option to buy during transaction ### 5/5 — Good. *2026-07-26, version 6.1.0* It’s good because it’s free and works great. ### 5/5 — I love this app it work just fine👌 *2026-07-21, version 6.1.0* I don’t think I have ever had any issues with the camera I love the check on the chickens, so when they have eggs are use the app ### 5/5 — Best camera *2026-06-02, version 6.0.0* Did pay much and it has worked better then any camera I have ### 5/5 — Excelente *2026-05-26, version 6.0.0* Súper bien ### 5/5 — Great Service *2026-04-15, version 6.0.0* Ultimately one of the best security cameras I own ! ### 5/5 — So far so good *2026-03-29, version 6.0.0* I like it so far . Easy setup and install ### 5/5 — Great views *2026-01-31, version 5.9.1* Very clear views --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*