# Cloudsell Cloud Secure — Visitor Management

> Visitor management and estate communication app for residents. (iPhone/iPad app by Cloudsell.)

- Source: https://appshunter.io/ios/app/cloudsell-cloud-secure/id1503564076 (this page in markdown: same URL + `.md`)
- Developer: [Cloudsell](https://appshunter.io/developer/1503564075)
- Category: Lifestyle, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 174 MB
- Languages: American English, Afrikaans, French (France)
- Released: 2020-03-30
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cloudsell-cloud-secure/id1503564076/reviews.md

## What is Cloudsell Cloud Secure?

Cloudsell Cloud Secure Access Control app provides registered residents with the functionality to invite visitors using their contacts on their phone. The app provides the functionality to send invitations via SMS, iMessage or WhatsApp. 

Visitors then provide security with the PAC ( Personal Access Code) to quickly gain access to the estate. 

Additional features include : 
* Panic button (notify security with your GPS location and record the emergency in the background via the microphone)
* Estate communicator
* Keep a list of regular visitors for easy access
* Message inbox for courtesy entry and exit notifications, emergencies and newsletters

## Key features

- Invite visitors via SMS, iMessage, WhatsApp
- Personal Access Code (PAC) for quick entry
- Panic button with GPS and background recording
- Estate communicator
- Manage regular visitors
- Message inbox for notifications and newsletters

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/cloudsell-cloud-secure/id1503564076/reviews.md

### 2/5 — Can’t add long term visitors

*2026-03-30, version 11.5.004*

Can’t add long term visitors

### 3/5 — Unable to activate the app on phone

*2026-03-17, version 11.5.004*

I am unable to proceed on to the next step after entering my cellphone number and clicking next. It loads with “checking access” and remains on the same page. This is on an iPhone 16 however when using my android, it gives me no issues.

Your assistance in this regard would be greatly appreciated.

### 2/5 — Frustratingly slow and buggy

*2025-10-29, version 11.0.092*

This app STILL has extremely frustrating bugs. I’ve requested before that the open and close functions in the app remain stationary but no they keep jostling for top and bottom position. Sometimes you try and open the exit and as you want to tap it it jumps to a different position with the open button and then you’re opening the wrong gate! Just keep them in one position simple! Also half the time you tap the button and it sits saying “opening, opening, opening” for ages and ages and doesn’t open a thing. You have to cancel and retry several times to get the gate to open. This is sitting right next to the screen itself. This is a danger as you’re a sitting duck waiting to be hijacked whilst the app refuses to open the gate!

### 1/5 — No happy

*2025-06-09, version 10.3.036*

Try adding a regular visitor if you want your patience to be tested. When you click on the person you added or want to amend. It kicks you out.. what a useless thing

### 1/5 — A masterclass in inefficiency, frustration, and poor design

*2025-05-03, version 10.3.036*

Whoever greenlit this app needs to spend a week actually using it. Explain to me in the year 2025, why simply opening this gate management app force-stops my background music ?? Why does it behave like it’s the only thing allowed to function on my phone? This is basic app hygiene. Fail.

Now let’s talk about the real disaster: connectivity. My area is a network black hole. The app takes an absurd amount of time to open the gate, which, in a country plagued by hijackings, is not just an inconvenience, it’s a full-blown security hazard. I’m forced to disable mobile data just to hope the app switches to Bluetooth in time. So, in the middle of a potential crisis, I’m playing connectivity roulette? Who designed this? Have they ever been to South Africa?

Then there’s the laughable visitor system. You go through the effort of inputting your guest’s details, only for the visitor to still get stopped, questioned, and scanned in manually like it’s 1999. What exactly was the point of capturing their details in advance? Ceremony? Optics? Certainly not efficiency.

This app is a case study in how to overengineer a simple task while completely ignoring the real-world use case. A remote would open the gate faster, more reliably, and without killing your music, your time, or your safety. This is digital theatre masquerading as innovation and it’s failing. Spectacularly.

### 2/5 — Add Search Function

*2024-03-14, version 9.1.70*

The Group Booking functionality is really useless if I cannot search for comtacts.
Currently we have to browse our entire contact list alphabetically to select contacts.  Which I don't even bother. I just give individual codes because that's easier (although also quite annoying).
Please add a search function to make this process easier.

### 1/5 — Works 1/100 attempts

*2023-06-25, version 8.2.10*

The app is great in theory but poorly executed. The facial recognition works once in 100 attempts. You need data or WiFi for barcode option and if your complex placed barcode on side of their gate camera you need to get out car to scan it. 

Most frustrating security system ever.

## Frequently asked questions about Cloudsell Cloud Secure

### How does Cloudsell Cloud Secure help manage visitors?

Cloudsell Cloud Secure allows registered residents to invite visitors via SMS, iMessage, or WhatsApp. Visitors can then present a Personal Access Code (PAC) to security for swift entry into the estate.

### What is the panic button feature in Cloudsell Cloud Secure?

The panic button feature in Cloudsell Cloud Secure allows residents to notify security of an emergency. It sends your GPS location and records audio in the background.

### Can I keep a list of frequent visitors in Cloudsell Cloud Secure?

Yes, Cloudsell Cloud Secure allows you to maintain a list of regular visitors, making it easier to send them invitations for quick access.

### What kind of notifications can I receive through Cloudsell Cloud Secure?

The message inbox in Cloudsell Cloud Secure provides notifications for courtesy entries and exits, emergencies, and estate newsletters.

### Is Cloudsell Cloud Secure available on Android devices?

Based on the provided data, Cloudsell Cloud Secure is currently supported on iPhone and iPod devices. Compatibility with Android is not specified.

### How often is Cloudsell Cloud Secure updated?

The latest version of Cloudsell Cloud Secure is 11.9.16, and it was last updated on June 22, 2026. This indicates a recent update, suggesting active development.

### Does Cloudsell Cloud Secure have ads?

No, Cloudsell Cloud Secure does not contain advertisements, as indicated by the 'hasAds' flag being false.

### What is the age rating for Cloudsell Cloud Secure?

Cloudsell Cloud Secure has an age rating of 4+, making it suitable for a wide range of users.

## Version history (last 5 releases)

### 11.11.004 — 2026-08-19

We're excited to bring you this latest update, which includes a range of enhancements designed to improve your experience:

Performance Enhancements: We've optimized the app's overall performance, ensuring faster load times and smoother navigation throughout.

Bug Fixes: We've addressed several known issues to enhance app stability and reliability. This update resolves intermittent crashes and minor glitches that some of our users reported.

User Experience Improvements: We've listened to your feedback and made several user interface adjustments. These improvements make the app more intuitive and enjoyable to use.

Thank you for your continued support and feedback. We're committed to continually improving our app to meet your needs and exceed your expectations.

### 11.9.063 — 2026-07-17

We're excited to bring you this latest update, which includes a range of enhancements designed to improve your experience:

Performance Enhancements: We've optimized the app's overall performance, ensuring faster load times and smoother navigation throughout.

Bug Fixes: We've addressed several known issues to enhance app stability and reliability. This update resolves intermittent crashes and minor glitches that some of our users reported.

User Experience Improvements: We've listened to your feedback and made several user interface adjustments. These improvements make the app more intuitive and enjoyable to use.

Thank you for your continued support and feedback. We're committed to continually improving our app to meet your needs and exceed your expectations.

### 11.9.023 — 2026-07-04

We're excited to bring you this latest update, which includes a range of enhancements designed to improve your experience:

Performance Enhancements: We've optimized the app's overall performance, ensuring faster load times and smoother navigation throughout.

Bug Fixes: We've addressed several known issues to enhance app stability and reliability. This update resolves intermittent crashes and minor glitches that some of our users reported.

User Experience Improvements: We've listened to your feedback and made several user interface adjustments. These improvements make the app more intuitive and enjoyable to use.

Thank you for your continued support and feedback. We're committed to continually improving our app to meet your needs and exceed your expectations.

### 11.9.16 — 2026-06-22

We're excited to bring you this latest update, which includes a range of enhancements designed to improve your experience: Performance Enhancements: We've optimized the app's overall performance, ensuring faster load times and smoother navigation throughout. Bug Fixes: We've addressed several known issues to enhance app stability and reliability. This update resolves intermittent crashes and minor glitches that some of our users reported. User Experience Improvements: We've listened to your feedback and made several user interface adjustments. These improvements make the app more intuitive and enjoyable to use. Thank you for your continued support and feedback. We're committed to continually improving our app to meet your needs and exceed your expectations.

### 11.5.004 — 2026-03-02

We're excited to bring you this latest update, which includes a range of enhancements designed to improve your experience:

Performance Enhancements: We've optimized the app's overall performance, ensuring faster load times and smoother navigation throughout.

Bug Fixes: We've addressed several known issues to enhance app stability and reliability. This update resolves intermittent crashes and minor glitches that some of our users reported.

User Experience Improvements: We've listened to your feedback and made several user interface adjustments. These improvements make the app more intuitive and enjoyable to use.

Thank you for your continued support and feedback. We're committed to continually improving our app to meet your needs and exceed your expectations.

## Apps similar to Cloudsell Cloud Secure

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## More apps by Cloudsell

- [Smart Access VMS](https://appshunter.io/ios/app/smart-access-vms/id1618267724)

All apps by Cloudsell: https://appshunter.io/developer/1503564075

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*
