# CloudTalk Go > Mobile international call center software with CRM and helpdesk integrations. (iPhone/iPad app by CloudTalk.io.) - Source: https://appshunter.io/ios/app/cloudtalk-go/id1459369621 (this page in markdown: same URL + `.md`) - Developer: [CloudTalk.io](https://appshunter.io/developer/1459369620) - Category: Business, Productivity - Price: Free - Rating: 2.40/5 from 30 App Store ratings · 148 written reviews indexed - Age rating: 4+ - Requires: iOS 16.4 · 67 MB - Languages: American English - Released: 2019-10-03 - Data updated: 2026-08-21 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/cloudtalk-go/id1459369621/reviews.md ## What is CloudTalk Go? Stay connected to your customers while on the go. CloudTalk Go lets you have a first-rate international call center in your pocket. Handle calls and get business done anywhere, anytime. CloudTalk Go is a flexible solution custom-made to fit your needs. Make and receive calls using a powerful call center software that’s connected to your favorite business tools, including CRM and helpdesk solutions. Whether you receive a high volume of calls or just a few, CloudTalk will fully adapt to your business’s requirements. Transform your productivity with CloudTalk Go’s contact management Features: - World-class design - Native calling experience - SMS with templates - MMS with templates - WhatsApp Inbound Messages - Call transferring - Emotion rating - Contact tags - Call notes - Voicemail - Call tracking - Call recording - Call summary - Call history - Improved filtering - Contact overview - Mute function, on-hold option, loudspeaker - Add/Edit Contacts International Numbers Acquire international numbers from 160 countries. Advanced Integrations CloudTalk Go records and syncs everything. It's backed up by all your favorite tools. Your call activity is tracked even when you aren’t actively working. Once you come back, you can use advanced call center analytics to measure customer communication. Intuitive design CloudTalk Go has a world-class design that is pleasing to navigate through. Plus, it fits right in your pocket. Categorize Your Calls Improve user and operator experience with advanced call monitoring and efficient statistical tools. Assign individual tags, notes, and emotion ratings for your customers. Advanced Features CloudTalk is constantly upgrading and improving to meet the demands of our users. Instant Access from Anywhere Get business done from wherever you are. The CloudTalk system is extremely easy to set up. You can start handling phone calls in less than 5 minutes. Flexibility and Scalability With CloudTalk, it's easy to manage both a high and low volume of calls. Quickly scale up or down to meet demand. Guaranteed Security 24/7 monitoring, data encryption, anonymity, and data erasing are guaranteed by default. Convenient Billing Model No expenses are incurred by installation. Hardware and license fees are applicable in certain cases. Sign up for CloudTalk Go at https://www.cloudtalk.io/signup/. ## Key features - International calling - SMS and MMS with templates - WhatsApp Inbound Messages - Call transferring - Contact management - Call recording - Call analytics ## What do users think of CloudTalk Go? Overall sentiment: mixed **Pros** - 👍 Easy to use - 👍 Seamless integration with CRM - 👍 Good call quality - 👍 Functional for business - 👍 Helpful for daily tasks - 👍 Intuitive interface - 👍 Reliable for business calls - 👍 Streamlines communication - 👍 Useful call recording - 👍 User-friendly - 🚀 Efficient workflow - 🚀 Great for sales teams - 🚀 Helpful for remote teams - 🚀 Improves productivity - 🚀 Streamlines operations - ✅ Good value for money - ✅ Helpful customer support - ✅ Useful analytics **Cons** - 🐛 App crashes frequently - 🐛 Call drops often - 🐛 Disconnects unexpectedly - 🐛 Frequent login issues - 🐛 Missed calls due to app issues - 🐛 Notifications not working - 🐛 Unable to answer calls - 🐛 Unreliable service - 🐛 Update issues - 🐛 Useless features - ❌ Basic features missing - ❌ Bluetooth headset issues - ❌ Can't use on mobile - ❌ Connectivity issues - ❌ Poor mobile app experience - ❌ Slow bug fixes - ❌ Stuck on area code - ❌ Useless for important tasks - ❌ Won't ring on iPhone **Commonly reported bugs** - App crashes on startup - App freezes - App not connecting to Bluetooth headset - App not logging out properly - App not ringing for incoming calls - App not syncing with cell phone contacts - App not working with new update - App refuses to log in - App stuck on Slovakian area code - Calls drop after 10 minutes - Calls disconnect when phone locks - Incoming calls not ringing - Login issues after updates - Mobile app not working reliably - Notifications for texts not working - Repeated issues with app not working - Settings page not loading - Update available pop-up persists - When answering calls, app asks for login **Most requested features** - Add dialer to mobile - Auto capitalization for messages - Predictive text for messaging - Use power dialer on mobile ## Recent user reviews (10 of 148) All indexed reviews: https://appshunter.io/ios/app/cloudtalk-go/id1459369621/reviews.md ### 5/5 — CloudTalk outbound AI *2026-07-21, version 4.29.0* We use CloudTalk for outbound calling, customer follow-ups, payment-related communication, and daily CRM workflows. It helps us manage calls efficiently, document interactions automatically, send SMS messages, and keep customer records organized across the team. ### 5/5 — Great for People working out of office *2026-07-16, version 4.29.0* I work in sales and I use the App very often to call customers via our known number and so i don‘t have to use my mobile number and CloudTalk send the Data directly to Pipedrive, even if I used it from the mobile App. That safes me a lot of time and also it‘s very easy to use it. ### 5/5 — Great experience *2026-07-01, version 4.27.1* Super smooth, and seamlessly integrated to web app ### 1/5 — Not Very Reliable *2026-06-30* I never know when the app has decided to disconnect me, so I constantly miss calls and texts from clients. I’ll be changing providers once my subscription is up. Think twice before using this service. **Developer response:** Thank you for your feedback and we're sorry to hear about your experience. Please reach out to us at applications-team@cloudtalk.io so we can look into this for you. ### 5/5 — Very good *2026-06-25, version 4.27.0* Easy to use, I like this app very much. ### 2/5 — Overall Bad Experience *2026-06-21, version 4.27.0* So much bugs, dont even know where to start. Connection dropping every time, need to reopen the app several times to be back online, when I decline the call it keeps ringing in the background even if I close tha app entirely, beed to restart the phk e or wait about 5-7 min for ringing stop… and so on ### 1/5 — Lots of Issues *2026-06-11* No access to mute or speaker buttons until the person you call actually picks up. No sound indicating the person on the other end hung up. Frequent dropped calls. Dial tone is non existent half the time. A lot of these issues would be easy to fix, not sure why the devs want to put the app out in this state. ### 5/5 — Fácil de usar y muy eficiente *2026-06-11, version 4.26.0* Mi experiencia con CloudTalk ha sido muy buena. La plataforma es fácil de usar, la calidad de las llamadas es excelente y las funciones de Power Dialer me ayudan mucho en mi trabajo diario. La aplicación funciona bien en mi iPhone y me permite gestionar mis llamadas desde cualquier lugar. La atención al cliente fue excelente; la única cosa que me hubiera gustado es que el soporte estuviera disponible en español. Aun así, recibí una atención muy amable y profesional. ### 5/5 — good for voip calls *2026-06-08, version 4.26.0* Great platform for cold outreach, power dialer works great ### 5/5 — Reliable connection *2026-06-05, version 4.26.0* Easy to use with reliable connection ## Frequently asked questions about CloudTalk Go ### What does CloudTalk Go do? CloudTalk Go transforms your mobile device into a first-rate international call center. It allows you to make and receive calls, manage contacts, and integrate with your existing CRM and helpdesk solutions, all from anywhere. ### What are the key features of CloudTalk Go? Key features include a native calling experience, SMS and MMS with templates, WhatsApp inbound messages, call transferring, contact management with tags and notes, call recording, call tracking, and advanced call analytics. ### How much does CloudTalk Go cost? While the app itself is free to download and use for basic functions, there are no installation expenses. Hardware and license fees may be applicable in certain cases, suggesting a tiered or feature-based pricing model for full functionality. ### What kind of integrations does CloudTalk Go offer? CloudTalk Go offers advanced integrations with popular business tools, including CRM and helpdesk solutions. It records and syncs all call activity, ensuring your data is backed up and accessible within your favorite platforms. ### Who is CloudTalk Go designed for? This app is designed for businesses of all sizes, from those handling a high volume of calls to those with fewer needs. It's particularly beneficial for remote teams or individuals who need to stay connected and productive while on the go. ## Version history (last 5 releases) ### 4.30.1 — 2026-08-18 This update fixes an issue where calls could keep ringing even after being answered on another device. We've also improved gesture handling when previewing media in a call. Along with general stability improvements. ### 4.30.0 — 2026-07-28 Dark mode is here! Give your eyes a break with a sleek new dark theme that automatically follows your device's system setting — or take full control and pick light or dark yourself right in Settings. We've also squashed a bug where calls could keep ringing after they'd already ended, plus general improvements for a smoother, more reliable experience. ### 4.29.1 — 2026-07-23 We've fixed an issue that could prevent photos and other media in messages from downloading properly. Along with general stability improvements. ### 4.29.0 — 2026-07-15 You can now control call and message notifications separately, so you get only the alerts you want. We've also fixed an issue that could unexpectedly log you out, and made the calling engine more reliable so incoming calls ring and connect consistently — along with general bug fixes and performance improvements. ### 4.28.0 — 2026-07-09 You can now change your availability status right from the status chip — on the dialpad, in call history, on your profile, or even during a call — to go Online, Offline, or set an idle status without switching to desktop. A new reminder banner lets you know when you've been Offline for a while so you don't miss any calls. Along with general fixes and improvements for a smoother experience. ## Apps similar to CloudTalk Go | App | Rating | Price | Category | | --- | --- | --- | --- | | [Aircall](https://appshunter.io/ios/app/aircall/id1021338425) | 4.4 (296) | Free | Business | | [KrispCall: Second Phone Number](https://appshunter.io/ios/app/krispcall-second-phone-number/id1597876448) | 1.9 (55) | Free | Business | | [CallHippo](https://appshunter.io/ios/app/callhippo/id1256873576) | 1.8 (52) | Free | Business | | [JustCall - Cloud Phone System](https://appshunter.io/ios/app/justcall-cloud-phone-system/id1156351688) | 4.4 (1,142) | Free | Business | | [Calilio: Second Phone Number](https://appshunter.io/ios/app/calilio-second-phone-number/id6450351787) | 4.0 (20) | Free | Business | | [Sonetel 2.0](https://appshunter.io/ios/app/sonetel-20/id1316979268) | 4.0 (216) | Free | Business | ## Related topics [cloud call center](https://appshunter.io/ios/topics/cloud-call-center) · [daffytel](https://appshunter.io/ios/topics/daffytel) · [sunrise cloud pbx](https://appshunter.io/ios/topics/sunrise-cloud-pbx) · [etisalat cloudtalk](https://appshunter.io/ios/topics/etisalat-cloudtalk) · [tegsoft](https://appshunter.io/ios/topics/tegsoft) · [etisalat cloudtalk ucs](https://appshunter.io/ios/topics/etisalat-cloudtalk-ucs) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*