# Cloudvue

> Cloud-based physical security management for video surveillance and access control. (iPhone/iPad app by Smartvue.)

- Source: https://appshunter.io/ios/app/cloudvue/id949226204 (this page in markdown: same URL + `.md`)
- Developer: [Smartvue](https://appshunter.io/developer/304564646)
- Category: Photo & Video, Utilities
- Price: Free
- Rating: 3.30/5 from 7 App Store ratings · 8 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 37 MB
- Languages: American English, Canadian French, German (Germany), Italian, Brazilian Portuguese, Russian, Mexican Spanish
- Released: 2015-04-15
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cloudvue/id949226204/reviews.md

## What is Cloudvue?

The Cloudvue mobile app is part of Cloudvue’s comprehensive physical security application suite for managing video surveillance, access control, business intelligence, and security integration services. With the efficiencies of software as a service (SaaS) and secure cloud connected hardware, Cloudvue allows businesses of any size to streamline security operations by moving to cloud managed security solutions that help reduce risk and improve cash flow.
The Cloudvue mobile app provides authorized users with convenient access to remotely monitor, control, and manage their security systems on the Cloudvue security and video surveillance platform.
Our mission is to make the world a safer and smarter place with amazing cloud technologies that are elegantly simple. With a Cloud-First design approach, the Cloudvue IoT platform and software stack runs on an open and modern microservices architecture to deliver fast, scalable and secure video capture and storage services worldwide. Originally developed for the performance demands of video surveillance over low bandwidth internet at multitenancy scale, the company is a leader in IoT video innovation with more than 60 patents in its portfolio and awards such as "IoT Emerging Company of the Year" from Compass and “Top 50 IoT Company" from CRN.
*Requires Cloudvue service account.

## Key features

- Remote video surveillance monitoring
- Access control management
- Business intelligence integration
- Cloud-managed security solutions
- Streamlined security operations
- IoT video innovation

## Recent user reviews (8 of 8)

All indexed reviews: https://appshunter.io/ios/app/cloudvue/id949226204/reviews.md

### 1/5 — Horrible support

*2022-11-30*

I honestly wonder how cloudvue is even in business.  
We have been without our cameras for 3 months and when we try to get support I swear the only thing they know how to say is it’s your server.  They said the same thing the last time we had issues and guess what, it was not our server it was cloudvue.  They do not have problem collecting money from you though. I would recommend going with a company that has better trained support technicians.

### 1/5 — Stopped working

*2021-12-28, version 21.10*

This app stopped working since November 2021 and crashes when Australian server is used. Please fix it ASAP. Unable to view cameras remotely and can result in security issues. Thank.

### 1/5 — Not working on iPhone 11 Pro Max

*2021-12-04, version 21.10*

Hi,

Logging in using the Australia server makes the app crash - iPhone 11 Pro Max.

### 1/5 — App crashes on login

*2017-07-17*

Once I log in, the app will immediately crash. iPhone 7 Plus.

### 5/5 — Awesome

*2016-12-06*

Can live stream and view archived video with ease. Great for checking in while away from home.

### 5/5 — Very nice!

*2016-11-15*

I never write reviews but I have to give props to Smartvue. This app is so easy to use. I like the fact that I can view multiple locations from my phone. The 24/7 playback from the cloud is awesome!

### 5/5 — OMG! SO AMAZING!!!

*2016-11-11*

Unbelievably useful. I can check in on my home any time I want from virtually anywhere. I'm constantly looking to see what my dogs are up to when I'm gone.

### 5/5 — Fast Easy Cloud Surveillance

*2015-05-10*

Easy to setup and use for video surveillance.

## Frequently asked questions about Cloudvue

### What is Cloudvue?

Cloudvue is a comprehensive physical security application suite that allows businesses to manage video surveillance, access control, and other security integration services through a cloud-based platform. It aims to streamline security operations and reduce risk.

### Does Cloudvue require a subscription?

While the Cloudvue mobile app is free to download, it requires a Cloudvue service account. Specific service plans and their associated costs are not detailed in the provided information.

### What devices is Cloudvue compatible with?

Cloudvue is available for iPhone, iPad, and iPod devices. It utilizes a cloud-first design approach for its IoT platform and software stack.

### How often is Cloudvue updated?

The latest version of Cloudvue is 25.12, last updated on March 4, 2026. This indicates a history of regular updates to the application.

### What is the user rating for Cloudvue?

Cloudvue has a user rating of 3.3 stars based on 7 ratings. This suggests a mixed reception from its user base.

### Is Cloudvue suitable for home use?

Cloudvue is designed as a comprehensive physical security application suite for businesses. While it offers remote management capabilities, its primary focus and features are geared towards business operations rather than individual home security.

### Does Cloudvue have ads?

No, Cloudvue does not contain advertisements. The application is free to download and use without any ad interruptions.

### What age rating does Cloudvue have?

Cloudvue has an age rating of 4+, making it suitable for users of all ages. This rating is based on its content and general applicability.

## Version history (last 5 releases)

### 26.7.0 — 2026-08-26

•	The iOS app now supports assigning doors to credentials with customized schedules, making access management easier and more flexible from the Edit Credentials section.
•	We've expanded subscription support in Cloudvue iOS app. AMS Mobile and AMS Controller subscriptions can now be used by non-Stripe customers as well.
•	Bug Fixes & Improvements: Various bug fixes and enhancements have been implemented to improve the overall performance, stability, and user experience of the Cloudvue application.

### 25.12 — 2026-03-04

Now the Enhance HD feature added in this release.
Also We are launching iOS app with latest iOS device compatibility iOS 26.
And bugs and improvements has been made.

### 25.06 — 2025-09-02

Enhancements : 
    Now user is able to purchase subscription of single camera as well for any NVR.
    Now user can see subscribed cameras preview only for C2C & NVR.
Bug fixes and improvements :
   Now user can see the live preview of any subscribed camera on lower versions as well below iOS 17.0 for all devices.
   Now user can update maximum Retention Hours as well and Discrepancy is resolved with HD Live Video.
   Now user is able to create/edit/delete new recording schedules for NVR devices successfully.
   Now user is able to edit and save settings under my account section.
   Now user is able to load the archives from the history/events page.
   Now Hyperview functionality is working fine for any camera. 
   Some other small bug fixes and improvements done.

### 24.12 — 2025-02-21

Bug fixes and improvements.

### 23.9 — 2024-02-28

Bug fixes and Improvements.

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## More apps by Smartvue

- [Cloudvue Access](https://appshunter.io/ios/app/cloudvue-access/id1522918128)

All apps by Smartvue: https://appshunter.io/developer/304564646

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*