# Cloudvue — user reviews

> 8 indexed App Store user reviews of Cloudvue by Smartvue, rated 3.30/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/cloudvue/id949226204/reviews
- App overview in markdown: https://appshunter.io/ios/app/cloudvue/id949226204.md
- Rating breakdown: 5★ 3 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 2

## Most critical reviews (8 lowest-rated)

### 1/5 — Horrible support

*2022-11-30, version 22.4.0*

I honestly wonder how cloudvue is even in business.  
We have been without our cameras for 3 months and when we try to get support I swear the only thing they know how to say is it’s your server.  They said the same thing the last time we had issues and guess what, it was not our server it was cloudvue.  They do not have problem collecting money from you though. I would recommend going with a company that has better trained support technicians.

### 1/5 — Stopped working

*2021-12-28, version 21.10*

This app stopped working since November 2021 and crashes when Australian server is used. Please fix it ASAP. Unable to view cameras remotely and can result in security issues. Thank.

### 1/5 — Not working on iPhone 11 Pro Max

*2021-12-04, version 21.10*

Hi,

Logging in using the Australia server makes the app crash - iPhone 11 Pro Max.

### 1/5 — App crashes on login

*2017-07-17, version 4.0*

Once I log in, the app will immediately crash. iPhone 7 Plus.

### 5/5 — Awesome

*2016-12-06, version 3.0.1*

Can live stream and view archived video with ease. Great for checking in while away from home.

### 5/5 — Very nice!

*2016-11-15, version 3.0.1*

I never write reviews but I have to give props to Smartvue. This app is so easy to use. I like the fact that I can view multiple locations from my phone. The 24/7 playback from the cloud is awesome!

### 5/5 — OMG! SO AMAZING!!!

*2016-11-11, version 3.0.1*

Unbelievably useful. I can check in on my home any time I want from virtually anywhere. I'm constantly looking to see what my dogs are up to when I'm gone.

### 5/5 — Fast Easy Cloud Surveillance

*2015-05-10, version 1.0*

Easy to setup and use for video surveillance.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*