# Clover Go G1-Point of Sale — user reviews > 50 indexed App Store user reviews of Clover Go G1 by Clover Network, Inc., rated 4.76/5 from 7,240 ratings. - Source: https://appshunter.io/ios/app/clover-go-g1-point-of-sale/id999050522/reviews - App overview in markdown: https://appshunter.io/ios/app/clover-go-g1-point-of-sale/id999050522.md - Rating breakdown: 5★ 6,214 · 4★ 655 · 3★ 178 · 2★ 47 · 1★ 144 ## What do users think of Clover Go G1? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Efficient processing - 🔒 Reliable security - 💡 Variety of payment options **Cons** - 🐛 Frequent crashes and bugs - 🔍 Difficult to navigate and configure - 💰 Excessive fees and charges - 🔌 Compatibility issues with newer devices **Commonly reported bugs** - Login and password reset issues - Inconsistent performance and connectivity - Inventory and transaction tracking problems - Incompatibility with latest iOS versions **Most requested features** - Add tax calculation to quick sale screen - Improve inventory management and modifiers - Implement mobile payment links and remote payment options - Enhance reporting and analytics capabilities ## Newest reviews (14 of 50) ### 4/5 — Better than other mobile card readers *2022-08-09, version 2.15.1* It is good that this system offers a variety of ways to take cards, including offline. Last year they worked pretty well. This year we’re having one issue after another, but Clover Go has provided more than one backstop so we can keep business going. Our tech support guy, J, is AMAZING! They should clone him. ### 4/5 — Why do time zones change when I travel??!!?!? *2022-02-09, version 2.15.1* Everything is great except we absolutely ### 3/5 — Clover go is not good *2021-07-09, version 2.15.1* Continuously takes fees from our business account. Doesn’t give break down on what fees are for. % are way higher than was told. ### 3/5 — Better Than Dashboard App, But Slow *2021-04-11, version 2.14.3* Mostly good, but takes 30-60 sec to load an inventory of a few thousand items. Inventory items added then take several minutes to show up. Large inventories should be chunked by the API to speed up the UI and there needs to be a way to manually refresh the cached inventory after adding items. ### 2/5 — Please update!! *2020-07-01, version 2.14.1* With covid and all this new changes to businesses, i wished you guys had more payment options, i used square before you guys but just recently found out they have a link option where you send the client the link and they can pay with you having contact with them, I have been using it a lot and it is such a big help! Can you guys do something like that? Please 😭😭😭 ### 3/5 — Forved location info *2020-06-24, version 2.14.1* The app is good although forcing location services during covid isnt the best idea. Many people are not working at site so their home is not necessarily the location of the transaction of service rendered ### 4/5 — Feature Update *2019-12-03, version 2.10.1* Love this app, but will you please add in the ability for tax to be added to the quick sale screen? Right now tax is only added to items in your inventory or by doing a custom item. The Clover Flex, Mini, and Station all add tax on the sale screen so not sure why the Go would be any different. ### 1/5 — Not very useful for business that use modifiers or labels. *2019-11-02, version 2.10* I don’t understand how after a few years of having this app now, they still have not added the ability to use the modifiers on the items pre programmed in our inventory. For example if you run a burger shop and a burger is $5, and after selected you have modifier options such as +$1.50 for cheese or +$1.50 for avacado. On my full display i can do this but not through this app so, 90% of my products can not be entered through the app making the app useless to us and many other businesses that use the modifiers. I only see this as a useful app for a standard retail business with everything with strictly one SKU price and no variation to that price. ### 1/5 — Clover - no morals *2019-09-03, version 2.9.1* Terrible experience. Unfortunately a BBVA bank rep strong-armed me into signing up for Clover with a set monthly fee which sounded reasonable at first. After a short honeymoon period I started getting pelted with Clover’s extra made-up monthly BS fees for Clover bells and whistles that Clover provides that i have no use for. To get out of the Clover contract I had to pay the thieves (Clover) to take back their clunker. I’m now using a better, and honest, provider with low transparent transaction fees. I hope my experience helps others avoid my costly mistake. ### 1/5 — CloverGo Support does not respond to emails *2019-08-01, version 2.9* I changed my mind during the sign-up process, deciding that CloverGo’s transaction rates/fees PLUS a $14 monthly maintenance fee would be an unacceptable hardship for me. I have emailed support at least seven times, requesting my account b CXL’d, and that my sensitive info be removed from their database immediately, and have rcv’d no response, for three days now. Extremely frustrated. ### 1/5 — We have 18 of these machines plus countless Clover Go’s and don’t recommend *2019-03-12, version 2.8* Too many flaws and error messages. Like another reviewer said it doesn’t allow certain modifiers especially for refunds. Some transactions just don’t even show up. We’ve been using this app for years and the improvements are appreciated but by now should be perfect. We pay too much for this service for it to anything less! ### 1/5 — Terrible experience *2019-03-11, version 2.8* I’ll start by saying that I’ve never taken the time to write a negative review of anything, but felt compelled in this case. I never actually completed the sign up process for Clover, as the agent who I was speaking with stopped responding to my emails. Nevertheless, Clover began billing my bank account directly, which I didn’t notice until 6 weeks later. I then spent an hour on the phone, got a case number created and was told I’d receive a call back in the next 2 days. I waited a week and still hadn’t received the call. I then called again, spent another hour on the phone (40 minutes on hold), and was told my case had been closed. The customer service agent couldn’t confirm whether the charges had been refunded or whether the account had been fully cancelled, and didn’t seem to have access to any of the information from the previous call. Ultimately I had to call my bank to dispute the changes. I’m still unsure if all aspects of my account are cancelled or if Clover will continue to try to bill me. ### 1/5 — Do not purchase! They do not take returns back! *2019-02-26, version 2.8* I purchased this system under the impression that if I did not like it I could return it within 60 days well that was a lie! I can’t even sell my system unless whoever buys it signs up with my processor. Do yourself a favor save your money and sign up with square. They do custom rates if you process enough. The software is buggy and you need to pay for every feature. ### 4/5 — Bug in tip options after new ios 12 update *2018-10-23, version 2.7* The app works fine. However we found an issue after the latest ios update. The tip options which appear after inserting card in reader, it shows one less block of tip percentages from the percentage it should be. Such as if selected to show 3 blocks in admin settings, it’s showing 2 options only If selected 4, it shows 3 only. ## Most critical reviews (10 lowest-rated) ### 1/5 — No good *2023-01-10, version 2.15.1* The old clover app was perfect. The new app is worthless. First of all it logs me out, second of all, i have to do all kinds of things to get into it third it doesn’t work on smaller screens. we carry iPhone SE‘s, and none of the UI works at all. I get that there’s a few more features, but they’re not worth the hassle of the new app in the new UI. ### 1/5 — Please fix your app *2021-06-19, version 2.14.3* iPhone user here. App keeps crashing. Every time I try to log in, it makes me go over my privacy notice and takes me back to entering my pin. And then back to privacy. Then I have to delete the app and reinstall it again. It works for couple days and then the issue comes up again. It’s frustrating when I’m with the customer and I can’t take a payment. If this issue continues I will have to switch to a different Credit card merchant. ### 1/5 — Awful iPad app compared to Square *2021-01-12, version 2.14.3* This app is the absolute worst, it boggles my mind that the rating is so high. Expanding menus for category items? Seriously?! Barcode scanning is a no go.. I feel like they made this app so bad that people will just buy the Clover system.. the difference is like night and day, again, how is this app so bad? ### 1/5 — This app is a joke *2020-08-14, version 2.14.2* I have clover station. I wanted to add a mobile payment option to help me to take curbside orders. Unfortunately, After I but the CloverGo device, I found that this app dose not allow me to use modifiers for any item. And even if open an open-order to process any payment, it automatically deducts all modifiers from the bill. Totally useless app. I called clover tech support and they told me it is what it is and they’re not going to add that feature on this app. ### 1/5 — Has many bugs!!!! *2020-07-14, version 2.14.2* It always has some bug. Very poor maintenance not even talking about tech support ( the latest issue they have just give you a message about a problem that they are having and there is nothing they can do ) and that message is revolving without any type of human contact point!!!! ### 1/5 — New update not compatible with my phone; unable to take credit card payments *2020-07-11, version 2.7.2* New update for clover go mobile is not compatible with my iOS. I deleted and re-downloaded, which worked. Now today it won't allow me to take card payments as it shuffles me in a circle of update on the App Store error messages. I can't update to the newest iOS and the app says it can download the most current version compatible with my iOS. I had to send a customer home because she didn't have any other payment and she will have to send payment in the mail. Very frustrating. ### 1/5 — Password Reset Doesn’t Work *2020-06-17, version 2.14.1* Updated the app and it requires me to log in again. I forgot my old password, so I tried resetting it. I receive a confirmation saying it has been changed, but I get invalid password when trying to use it. Tried this several times to no avail. On another device where the log in is saved it still logs in under the old password. ### 1/5 — Outdated, not user friendly *2020-06-16, version 2.14.1* Not even sure where to begin with the problems I have with this app. Running reports is nearly impossible because the selections are so clunky. Missing so many features like comparisons from previous year. They need to take a lesson from QB. ### 1/5 — Entire fail; does not work *2020-05-27, version 2.13* I keep getting a server-side error when I try to login, making it impossible to use the app. The technical support is a bot that is useless. Our business will have to terminate our relationship with Bank of America because the new Clover Go app doesn’t work and we are unable to use it at the farmers market where we make nearly all our sales. ### 1/5 — The last update sucked big time *2020-02-25, version 2.11* I’m sure it’s a bug or two but ever since the update, the function of emailing receipt has been totally messed up. It lost all the email address which used to keep when the customer used the same card as before and Carbon Copy function doesn’t work even after I turned it off once and re-entered an email address to turn it on. I have to type customers’ email address EVERY TIME and I also have to type my own address EVERY TIME to send CC to myself. This has been very annoying. Lastly, I have talked someone to update my physical address as it was changed many years ago but it has never been updated and I can’t even add a new place for location change section. At least it takes money no problem, I’m keep using it but if someone get back to me straighten things up that’ll be great. ## Most praised reviews (10 highest-rated) ### 5/5 — Good service! *2022-02-09, version 2.15.1* Good service so far since we have been with them for 2 years. Customer service is efficient with courteous staff when we have had to call. ### 5/5 — Thank you so much for your professional service *2021-06-21, version 2.14.3* You are very professional and honest ### 5/5 — Easy *2021-06-18, version 2.14.3* It is easy to maneuver and learn! Love access to up-to-date reporting! ### 5/5 — Clover Go *2021-06-18, version 2.14.3* I really do like Clover Go it is essential to my business I use it every single day. Jason ### 5/5 — Reliable *2021-06-17, version 2.14.3* You can always count on clover they are so reliable. ### 5/5 — CLOVER *2019-04-04, version 2.6* Tremendous app. Process all payments urgently. Very simple to use. A child can receive any payment, no matter how small or large. ### 5/5 — I know the iphone 10 xs max came out today... *2018-09-21, version 2.6* but the app is not registering with the device its giving me an error please fix ASAP leaving the review at 5 stars just because the new phone came out today and i know you guys will work on it 😉 ### 5/5 — Works well for us! *2018-05-26, version 2.5.2* We’ve been using Clover Go since we first opened in March,2017. We are are a small kiosk in the mall so the chip/card reader is adequate for us. I’m pretty happy overall and note the improvements made since then. I do have the same issue with using iPhone 7. June 2018. Still happy with service! ### 5/5 — Mountain valley blinds Brett Larsen *2018-03-29, version 2.4.2* The clover app on my phone is extremely easy to use, very customer friendly, and funds are disbursed into my account within 36 hours. Their customer support is fantastic and very easy to deal with I have not had to do any, troubleshooting with this product, like I’ve had to do with other products that I’ve used. Very consumer friendly and very secured you don’t have to worry about unsecured lines or fraud with your, customers I would recommend clover to any type of business very satisfied. Bret Larsen With Mountain valley blinds ### 5/5 — When it's working *2018-02-04, version 2.4.1* App often is problematic. When it's working it's great. Once several weeks ago app was down. Tried to call in an approval was unable. How can I accept transactions when the app is down ???? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*