# Clover — user reviews

> 225 indexed App Store user reviews of Clover by Clover Network, Inc., rated 4.90/5 from 53,081 ratings.

- Source: https://appshunter.io/ios/app/clover/id428620381/reviews
- App overview in markdown: https://appshunter.io/ios/app/clover/id428620381.md
- Rating breakdown: 5★ 48,894 · 4★ 2,783 · 3★ 605 · 2★ 180 · 1★ 619

## What do users think of Clover?

Overall sentiment: negative

**Pros**

- 💯 Awesome customer service
- 🌟 Great products and selection
- 🤝 Friendly and knowledgeable staff
- 🏆 Best in the area
- 🙌 Convenient ordering and rewards

**Cons**

- 🐛 Technical issues with the app
- ⚠️ Unreliable rewards program
- 🤔 Confusing or limited functionality
- 🕰️ Slow or unresponsive app
- 🔒 Privacy and security concerns

**Commonly reported bugs**

- Points disappearing from account
- Inability to remove items from cart
- Accounts being deleted unexpectedly
- Ordering issues due to app updates
- Verification email not working

**Most requested features**

- Ability to view order history
- Option to save favorite locations
- Easier way to redeem rewards
- Integration with mobile wallets
- Better customer support channels

## Newest reviews (19 of 225)

### 4/5 — Useless

*2026-08-17, version 5.6.1*

It asks for phone number and then email address and then right back to phone number. It’s like an IQ test for a moron. IT people have no common sense.

### 3/5 — Need to add Paze option!

*2026-08-07, version 5.5.9*

For some reason, they don’t have paze as a payment option in the app, but do support it online. The app is way more convenient to use. I would use it more if it had that option.

### 1/5 — Can’t Login

*2026-07-24, version 5.5.8*

The app won’t let me login after getting a new phone. It keeps switching between asking for my phone number and email without processing either one. It’s currently useless!

### 1/5 — Awful Update

*2026-07-22, version 5.5.8*

I can’t even order since this update. I only have the option to check in and can’t see the menu’s for any of the restaurants available in my area.

### 1/5 — Terrible app

*2026-07-20, version 5.5.8*

Couldn’t even login. I have several coffee shops in the area that use this service, and any time I attempted to use my phone number or email, it sent me THREE verification codes each, all of which do not work and result in errors. If you have several eateries that use this app, it’s useless to you. Horrible experience overall.

### 3/5 — Not improved

*2026-07-18, version 5.5.8*

The new revision isn’t easier to use. Check in is hidden somewhere, something that should be much easier to find.

### 1/5 — Fix the latest update

*2026-07-17, version 5.5.8*

Guys do you even test the apps before releasing?     This last update is awful.    If I was a restaurant using Clover I’d be looking for a new POS right now.

### 2/5 — Poor user experience

*2026-07-16, version 5.5.8*

No Apple Pay integration, does not remember cc info. Allowed me to order while the business was closed that day.

### 1/5 — Verification code NEVER works.

*2026-07-14, version 5.5.8*

Thanks for wasting 1 hour of my life clover.

### 1/5 — App is awful

*2026-07-13, version 5.5.8*

Even with the “new UI”, this app is buggy.

Even after putting in my number or email, the MFA codes never work, and I keep getting “incorrect passcode” even when it is sent to my number.  

Sometimes I can log in, but half the time I can’t.  

If this issue is fixed, I might give a better review.  Seeing as this is my second review, so far the issues remain.

Update: 7/13/26 App still sends multiple MFA codes at once; none work, and the app crashes and freezes!

If I could give this zero stars, I would.

### 1/5 — Bad Function

*2026-07-09, version 5.5.8*

The app was originally pretty good and easy to use. After the update, you can’t use apple pay, the menu is huge on your screen with no way to shrink it down, and the pay button never loads when you press it. What’s the point of an online ordering app if it doesn’t work?

### 1/5 — No Apple Pay or Live Activity

*2026-07-08, version 5.5.8*

Very disappointed that the app no longer has Apple Pay and as well there is no live activity on the screen to show you the progress and time of your food and when your food will be ready or no text when it’s done when you order on the app.

### 1/5 — Your app isn’t working properly

*2026-07-07, version 5.5.7*

For starters, the Oarhouse is no longer an active business and the owners of Megs Beachwood has moved to the Oarhouse location but for some reason it isnt showing this on your app. See what you can do to change this.

### 1/5 — Bad customer service

*2026-07-03, version 5.5.7*

Terrible customer service. Extremely long wait times, unhelpful representatives, and no real solutions. Every call was frustrating, and no one seemed to care about resolving the issue. I expected much better from a company that businesses depend on.

### 1/5 — Useless

*2026-07-02, version 5.5.7*

Can't place order cause it says fill out required fields but they're all filled!!!!!!!

### 1/5 — Doesn’t notify when food is ready

*2026-06-27, version 5.5.7*

Doesn’t notify you when food is ready. Great way for it to go cold!

### 1/5 — Can’t use it for most businesses listed

*2026-06-18, version 5.5.7*

This app is practically useless.  You can’t online order from most of the business listed.  Even the restaurants that say “order online” when you try to actually order food, it tells you that the business “is not accepting online orders at this time.”  Then there are restaurants that say “$10 off” but when you click the restaurant, there is no order online, no coupon or coupon code, and all you can do is check-in.  And let’s talk about check-ins, the App automatically checks you in at any registered business you happen to be near. And even though they make it look like you can turn that option off, when you actually try, it won’t turn off.  As far as I can tell, the only reason a business would register with this app is to track which local business potential customers check-in at.  I cannot see any value to this app as a customer.

### 2/5 — 🐱

*2026-06-13, version 5.5.7*

I had so many free drinks and the app just deleted them

### 1/5 — Bad app

*2026-06-11, version 5.5.7*

The app charged for delivery and tip, but o had to go get the order myself.  Wonder where that money went?

## Most critical reviews (10 lowest-rated)

### 1/5 — Buggy

*2026-08-15, version 5.6.1*

Buggy

### 1/5 — Doesnt work

*2026-08-14, version 5.6.1*

When I try load any store that near by I get a 504 gateway timeout code

### 1/5 — GET RID OF CAPTCHA

*2026-08-14, version 5.6.1*

This app was really good until a couple of updates ago when they added captcha. If I am paying Apple Pay and I double click my phone that’s proof enough that I am a human and not a computer. Once captcha is removed like it used to be, I will give a higher rating until then it’s barely a one star.

### 1/5 — Unable To Login

*2026-08-08, version 5.5.9*

Add it to the pile. I attempted to sign-up via email and got sent a verification email. This took me to a dead link with a nonexistent QR code. Attempting to click “Customer Help” in the corner of this page takes you to another dead page, this time on Google Drive.

### 1/5 — Upgrade sucks

*2026-08-07, version 5.5.9*

It’s same as the last one
It won’t let you do anything in the app

### 1/5 — cannot log in

*2026-08-03, version 5.5.8*

so unreliable. cannot log in and keeps saying phone code is wrong when it is clearly correct. Email method doesnt work either. Joke of an app.

### 1/5 — Useless App

*2026-07-31, version 5.5.8*

All I can do on this app is look at the menu. I can’t order anything. I have to go to clovers desktop website and I can order from there. So pointless

### 1/5 — Used to work well enough

*2026-07-27, version 5.5.8*

It was always a drag that if I wasn’t right next to the place I order from, the app couldn’t find it. Sometimes I’m at work and want to place an order to be ready when I drive by on the way home. But nope, it can only find places “near me” using my location info RIGHT NOW. 

The redesign and bug fixes have rendered the app entirely nonfunctional for me. I can’t log in with either my email or phone number and the error message doesn’t say anything useful, just “something went wrong!” No kidding. 

I’m sure my local teriyaki place is thrilled that their ordering platform is broken.

### 1/5 — App is broken and can’t get help

*2026-07-27, version 5.5.8*

Im unable to get help as i need to log in to be able to email support. But my issue is I can’t log in. Tried to reset password and not getting email 
I’m somehow logged into the app but to contact support it takes you to website

Have issues getting points for purchases at restaurants. 
One place never has code on receipt and doesn’t give points when I log into the device in the store. Unfortunately this is clover issue so there is nothing they can do. I know I’m not the only person having that issue as someone else at the store mentioned she hasn’t recieved her points in a while as well.

### 1/5 — Terrible app

*2026-07-25, version 5.5.8*

How do you charge someone but tell them their card is declined and not give them the 10% discount you advertised online? Ask Clover.  Waste of an app, restaurants DO NOT USE THIS. All these reviews are bots lol.

## Most praised reviews (10 highest-rated)

### 5/5 — Smiley’s Liquor

*2026-08-09, version 5.5.9*

Awesome, friendly Service

### 5/5 — Winnie’s

*2026-06-10, version 5.5.7*

Great!

### 5/5 — Great Service

*2025-11-29, version 5.5.2*

Excellent personalities and wonderful customer service.

### 5/5 — MD

*2025-10-22, version 5.5.2*

Great halal is one store that I can depend on to get all my grocery needs for Pakistani meals 👍🏽

### 5/5 — Clover makes it easy

*2025-10-15, version 5.5.2*

The Clover app makes it so easy for me to order and pay for my coffee. I would recommend it to everyone. The staff is just wonderful!!

### 5/5 — Review

*2025-09-12, version 5.5.2*

The BEST not only in the Bronx 
but ALL of NYC !

### 5/5 — The best Tea in Texas!

*2025-06-09, version 5.5.2*

Always friendly service and wonderful tasty tea… Thank you for providing a wonderful place with healthy options!!

### 5/5 — I've saved so much money with this app I love it

*2025-06-03, version 5.5.2*

This app is the best thing ever I've saved so much money

### 5/5 — Friendly spot on the canal

*2025-06-01, version 5.5.2*

Start your day with a visit to this friendly coffee plus spot.

### 5/5 — Wednesday's Customer

*2025-05-28, version 5.5.2*

The atmosphere is pleasant, peaceful, and calming as you enter the building.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
