# Club Assist Toolbox 2.0 — user reviews > 44 indexed App Store user reviews of Club Assist Toolbox 2.0 by Club Assist Canada Inc, rated 4.71/5 from 1,121 ratings. - Source: https://appshunter.io/ios/app/club-assist-toolbox-20/id1524351918/reviews - App overview in markdown: https://appshunter.io/ios/app/club-assist-toolbox-20/id1524351918.md - Rating breakdown: 5★ 904 · 4★ 47 · 3★ 28 · 2★ 13 · 1★ 45 ## What do users think of Club Assist Toolbox 2.0? Overall sentiment: negative **Pros** - 🚀 Accurate vehicle information - 👍 Easy to use - 🚀 Efficient for technicians **Cons** - 🐛 Frequent crashes - 🐛 Glitches and bugs - 🐛 Unreliable scanning and autofill - 🐛 Compatibility issues - 🐛 Unstable app performance **Commonly reported bugs** - Crashes when switching between batteries - Resets data when changing device orientation - Issues with scanning VIN and barcodes - Autofill not working properly **Most requested features** - Improved battery location information - More complete vehicle data - Smoother e-invoice process - Downloadable offline version - Ability to remember login credentials ## Newest reviews (14 of 44) ### 3/5 — Camera *2025-04-13, version 2025.3.1* Sometimes scanner is not working properly ### 3/5 — Needs a lot of fixing *2025-02-23* The system needs to get better has a lot of issues when it goes to selector and batteries that repair previously done when I select them so yeah the device doesn’t work out here in Newport Beach if we can get something it’s a lot easier to use a lot of information we do tend to service customers having a lot of issues unless out of the road and honestly the old device that we used to use for AAA Interstate it was a lot easier than this device ### 2/5 — E invoice *2025-01-24, version 2024.9.0* E invoice is a nice thing to have, but this invoicing is kind of backwards having the person sign it before any of the information is entered. The information should be entered first and method of payment. Should follow that then when everything else is done then the member signs the invoice. Unless they want to have. A quote that gets converted into an invoice then maybe the way they have it now would work ### 4/5 — Hate update *2024-06-23, version 2024.5.2* Can’t see what you’re writing in the invoice ### 3/5 — Works a little better *2024-05-19, version 2024.5.1* I wasn’t a fan of the old version but since the update, there has been less crashes and a little more ease of use. ### 2/5 — iPhone user *2024-05-17, version 2024.5.1* Cannot see what you are typing when entering members email address on an iPhone. Please fix this ### 3/5 — Light service battery tech *2024-03-28, version 2023.6.3* App has an issue does an auto fill after inputting member number and after signature if you hit continue, the system will reboot and everything is erased if your tablet or phone is horizontal ### 3/5 — Pretty good *2023-11-01, version 2023.6.3* Great app. Easy to use.. crashes sometimes have to start all over ### 1/5 — Crashing *2023-06-28, version 2023.6.1* It is very infuriating to operate this app and have it crash multiple times during one attempt to collect member information. IT WASTES MY TIME AND THAT OF THE MEMBER! ### 1/5 — Junk *2023-04-03, version 2023.2.0* Never works when you need it! ### 3/5 — Solid, but when it crashes it's a pain. *2023-02-12, version 2.15.2* Some vehicle models are not updated with proper batteries, and when the app crashes in the middle of doing an invoice it's pretty annoying. however solid app and decent UI. ### 1/5 — Battery Locations *2023-02-03, version 2.15.2* Does not say where batteries are located. App doesn’t work as good as old app. ### 2/5 — Company forces to go paperless with an app that works half the time *2023-01-25, version 2.15.2* App shuts down every other call doesnt work in places with zero service cars are mismatched with batteries terrible app ### 3/5 — Fitments *2023-01-18, version 2.15.2* There have been quite a few times when I’ve scanned a vehicle and the toolbox says we don’t have the fitment for the vehicle when we do. This results in a loss of battery sale for myself and other technicians. Very frustrating ## Most critical reviews (10 lowest-rated) ### 1/5 — Wait time *2026-06-26, version 2026.3.1* Takes too long to login, keeps members waiting ### 1/5 — Inventory count *2024-12-16, version 2024.9.0* I hate that while I’m doing my battery count every time I switch batteries it goes to alphabet instead of staying on Numbers . why is there even a alphabet when I’m doing a battery count? It makes no sense. ### 1/5 — Try agin *2024-06-06, version 2024.5.1* App doesn’t autofill from salesforce or d3 scanning almost never works.wrong information for most Volvos and Subarus. Lags forgets user and password long load times. E invoice takes forever to load and even longer to fill out. Do not recommend you download to a personal device. See terms of service. ### 1/5 — E-invoice *2024-05-29, version 2024.5.1* E-Invoice is the most redundant waste of time. It’s the year 2000, get it together ### 1/5 — Wow *2024-05-15, version 2024.5.0* Toolbox app was updated and now is much more difficult to use. It also still shutm off while using it. This app is painful to use and makes doing business extremely difficult. If you have to do updates in the future, maybe you can test them out before unleashing them. ### 1/5 — Always restarting toolbox and this app. *2024-03-28, version 2023.6.3* Absolute garbage app. Have to input customers information 3x if your not quick enough and customer taking too long to get their information for invoices. Constantly restarting app. And having to do process over and over again. ### 1/5 — Company forces to go paperless with an app that works half the time *2024-02-14, version 2023.6.3* App shuts down every other call doesnt work in places with zero service will crash and have to completely start over. Embarassing when it happens around a member and INCREDIBLY FRUSTRATING! ### 1/5 — UNSTABLE *2023-12-08, version 2023.6.3* Why is it that I have anywhere between 1 minutes and 20 minutes to fill out the information, and there’s no way of telling how long you’ll actually get, before the app crashes? Also, don’t turn your screen sideways, like if an old guy is signing, or the app crashes. Basically, don’t even breath, or the app crashes. This is the most unstable, bugged program I’ve ever had the displeasure to be forced to use. FIGURE IT OUT. ### 1/5 — Aaa driver *2023-12-05, version 2023.6.3* Why the battery located is not working? ### 1/5 — App version 2 *2023-08-15, version 2023.6.1* Too many clicks to access needed information. Version 1 easier to use. Needs more specific data entered for battery locations, auxiliary battery vehicles, venting, etc. Auxiliary battery information is not complete for all vehicles. ## Most praised reviews (10 highest-rated) ### 5/5 — Bsp *2026-03-01, version 2025.12.1* Great app ### 5/5 — Amazing App *2025-04-30, version 2025.3.2* It works beautifully 🙏 ### 5/5 — Totally satisfied *2024-12-09, version 2024.9.0* Totally satisfied with this app thank you Jesus ### 5/5 — Club Assist Tool Box *2023-07-12, version 2023.6.1* This app is easy to use to look up a battery for a specific vehicle. I love the TSB’s that go along with the vehicles and the ability to produce an invoice on the spot!! Excellent! ### 5/5 — Vin *2023-06-24, version 2023.6.1* Half the time it either doesn’t wanna scan the vin or boots you outta the app when it’s working it’s a very nice app but makes for a long work day when it doesn’t ### 5/5 — Fleet Supervisor *2023-01-10, version 2.15.2* The app is awesome and efficient for our techs. ### 5/5 — Accurate *2022-02-25, version 2.14* This app has accurate information for every vehicle you scan ### 5/5 — Login save issues *2021-12-10, version 2.13.1* Why doesn’t apple passwords remember the login for this it doesn’t even have the option ### 5/5 — Love the new app *2021-04-02, version 2.10.0* The VIN scanning is makes vehicle selection really fast and it’s much easier to figment information. ### 4/5 — Glitches at times *2026-02-04, version 2025.12.1* Sometimes recommends wrong battery, glitches at times --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*