# Club Cars — user reviews

> 66 indexed App Store user reviews of Club Cars by CLUB CARS, rated 4.40/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/club-cars/id585203828/reviews
- App overview in markdown: https://appshunter.io/ios/app/club-cars/id585203828.md
- Rating breakdown: 5★ 5 · 4★ 0 · 3★ 2 · 2★ 0 · 1★ 0

## Newest reviews (10 of 66)

### 2/5 — Unable to save favourite locations

*2023-08-11, version 750.2.0*

Just downloaded the latest update. 
Whilst I could search for my home address I could not save the address using the Home button. 

It seems to have wiped out all my previous history of journeys and settings as well.

### 1/5 — Unusable. Uber’s Best Weapon

*2022-08-15, version 737*

I know of Club Cars very well, and used to use them a lot to get me from home to the airport. But then the prices went skyhigh and became unaffordable. Then Uber took over the world, and Club Cars re-launched and obviously looked at their pricing and became a little bit more competitive. But I’ve not had much of an opportunity to use them for a while. I have however, used Uber quite a bit out of necessity. But today, stuck in the centre of Manchester with cancelled trains, I decided to give them another chance and to NOT use Uber, but I had to download the app for Club Cars first. The first step is to enter your phone number to receive a six digit code, which after three attempts I still don’t have a code. Therefore back to Uber. Some companies like to commit commercial self damage. Here is a good example of one.

### 1/5 — Awful app

*2022-07-31, version 737*

Tried website first, wouldn’t accept payment details, kept saying wrong details.. which they weren’t - tried app instead, won’t get pass first step as doesn’t send a PIN number.. tried, but  this is why Uber is winning!!

### 1/5 — 6 digit code…?

*2022-07-25, version 737*

As a new user the app is supposed to send a 6 digit code but failed to do so for me and another  person who tried..

### 1/5 — Shocking service

*2022-07-06, version 737*

I pre booked a taxi 4 hours earlier for it not to find me a driver till the time I asked it to already be at the location for the driver to then cancel surely they would have already had me a driver reserved in advance. Never received my money back either from them even though they didn’t even turn up. Absolutely shocking service I would even say it was a one star.

### 5/5 — Perfect trip

*2022-07-01, version 737*

On time. Lovely driver.

### 5/5 — Nice polite driver

*2022-06-12, version 737*

Nice polite driver

### 5/5 — Taxi

*2022-05-25, version 737*

Always use Club Cars - driver today was Papa - what a star!

### 5/5 — Mr Higginson

*2022-05-20, version 737*

Was impressed how quick the taxi arrived considering it is a Friday night

### 1/5 — S

*2022-05-15, version 737*

So bad, better off phoning for one I've now ordered 4 taxies on the app and not actually used 1 because I've had to cancel and jus phone one after half a hour waiting every time as it says 10 mins aswell😂

## Most critical reviews (10 lowest-rated)

### 1/5 — Overpriced rubbish taxis

*2025-04-27, version 750.13.0*

Rude lazy drivers and overpriced rubbish smelly cars and drivers over charge you and won’t get out the car ring the door bell or buzzer lazy horrible 
Ugly drivers that smell
 Overpriced drivers that smell and rude people avoid them this taxis are rude and poor customer service have avoid this taxi firm definitely won’t be getting in this taxi ever again over price, rubbish and poor customer service and dodgy drivers that smell on High on drugs and do nothing poor customer service the advantage of drunken people who just wanna get home after the night out especially single females on their own won’t be using this company again charge me £20 to the hospital and back scammers and they don’t pick you off from the destination instead to drop you off miles away, lazy horrible rude drivers that don’t get out the car the money by sitting there lazyracist narcissist control for bullies

### 1/5 — App is rubbish

*2024-03-24, version 750.2.0*

The app never works always broken I had it tell me my taxi would be 45 minutes. Whenever I book a taxi it takes to long then when I do get a driver it cancels. And the app is not reliable.

### 1/5 — Time wasting

*2024-03-16, version 750.2.0*

Took 30 mins to still not get an Uber just to then me having to cancel the ride £3.50 charge worst taxi app, stick to Uber.

### 1/5 — So many problems

*2023-12-08, version 750.2.0*

Taking time and if I wanted to cancel it they charge me £3.50, sort it out you scammer

### 1/5 — Daft new update

*2023-08-04, version 750.1.0*

Can’t add more then one stop

### 1/5 — Same problems as Uber

*2023-03-11, version 737*

Drivers just cancel and then a message we’re assigning you a driver… I’m unimpressed and put off from ever using these again 👎 I stopped using Uber for the same reason and then the local taxi companies start acting just like them ffs

### 1/5 — “Never use the app mate”

*2023-02-07, version 737*

Booked a cab to the airport for an early flight using the app. On the morning of the flight, the taxi didn’t arrive. On 3rd call to the office I finally got assigned a car (after 2 responses of ‘just 2 minutes away’). But was told ‘can’t get to you for another 20 mins as all cars are at the airport’. I thought that was why people booked days in advance for critical trips. So that the car would be there. 

When I pointed out that I’d booked ahead via the ap and perhaps a car should have been available, I was told ‘never use the app mate, always call us and then call again in the morning’ Nobody said sorry, apparently it was my fault for trusting the app booking. 

Arrived at airport late, stressed and had to run through the airport to avoid missing gate closure. 

Not using the app, or club cars again.

### 1/5 — Not able to use the app at all.

*2023-02-03, version 737*

Was never able to use the app as I put my number down and never received the code to activate my account. Disappointing

### 1/5 — Reason

*2023-01-31, version 737*

App Very very slow and kept changing times

### 1/5 — Horrendous

*2022-09-23, version 737*

Drivers don’t turn up, incredibly unreliable there are much better and more reliable taxi services out there.

## Most praised reviews (10 highest-rated)

### 5/5 — Excellent service

*2024-04-08, version 750.6.0*

Such a lovely polite young man… so pleasant… never leave a review but on this occasion it needed to be recognised..

### 5/5 — Booking

*2023-10-20, version 750.2.0*

So easy home address entered pickup airport excellent service

### 5/5 — Reliable

*2023-09-15, version 750.2.0*

They are most reliable and cost effective taxi companies.

### 5/5 — Love The New Update & Look

*2023-07-29, version 750.1.0*

Keep Doing More Updates to keep this app good because this is a major improvement compared to the old app 👍

### 5/5 — Excellent Service

*2023-06-07, version 737*

Having been badly let down by another taxi firm which I will never use again I was reluctant to try a new cab company booking on an App but I put trust in this company & can honestly say they were excellent. Easy to book & very kind driver. Will definitely use again as my first point of call. Thanks.

### 5/5 — Club cars

*2023-05-13, version 737*

Very reliable and friendly service

### 5/5 — Prebook to airport perfect

*2023-02-18, version 737*

Prebooked early morning pick up to airport and taxi arrived bang on time while Steve the driver was very helpful and friendly- you do worry sometimes if the car will be in time ((Passenger Cars have let us down a few times) but Club we’re perfect this time

### 5/5 — Knew Manchester, incredibly well

*2023-01-10, version 737*

He managed to get us there quickly, even when the whole of Manchester was in near gridlock. Brilliant.

### 5/5 — My driver

*2022-11-17, version 737*

My driver was excellent we had a very good chat he was on my wavelength after I had been to a funeral. I can’t thank the driver enough and he also didn’t mind me nipping to the shop which was out of the route home all in all my guy was 10/10! 👍🏻

### 5/5 — Phill

*2022-10-01, version 737*

What a lovely man can you send he every time please

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
