# CLUB IOI — user reviews > 51 indexed App Store user reviews of CLUB IOI by IOI Properties Group Berhad, rated 2.50/5 from 2 ratings. - Source: https://appshunter.io/ios/app/club-ioi/id1367783416/reviews - App overview in markdown: https://appshunter.io/ios/app/club-ioi/id1367783416.md - Rating breakdown: 5★ 0 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (14 of 51) ### 1/5 — unable login *2024-10-27, version 5.0.1* after new update, unable login. unable Request forgot password. do sign up phone number already register.. never test and publish. ### 1/5 — Stupid App *2024-10-27, version 5.0.1* After the update the app cant even work with My login. When try to register it says number already used ### 1/5 — Logon problem *2024-10-27, version 5.0.1* When open logon and reset passwords no received any reset password totally can’t use it ### 1/5 — RUBBISH APPS *2024-10-13, version 5.0.1* STUPID & RUBBISH APPLICATION ### 1/5 — Broken *2024-10-09, version 5.0.1* New updates broke the app. Was working fine before. Why change something that wasn’t broken in the first place lol ### 1/5 — Cannot log in after updating to version 2 *2024-10-08, version 5.0* Been an user for this app for years but suddenly unable to log in with existing username and password after updating to version 2. When I tried to register, it will show the email or mobile is already registered. Then when I keyed in my email or mobile number to reset password, it will pop out saying there is no such registered email or password. Hello??? What is happening??? ### 1/5 — UNABLE TO LOGIN/RESET PASSWORD *2024-10-06, version 5.0* Already try reset password but also not working. Appear wrong password (even during reset password) ### 1/5 — Cannot sign in *2024-10-05, version 5.0* Have had the app for over a year. Cannot log in with new version. Tried to sign up but account is already registered. App requested for account number when logging in but there is no such field other than email and/or mobile number. ### 1/5 — New app is broken *2024-10-05, version 5.0* Reset password not working. Keep saying “Please check if the account or password is correct. ### 1/5 — Can’t login and reset password *2024-10-05, version 5.0* After update automatically logged out, tried forgot password: cannot. Create new account: number already in used. ### 1/5 — Unusable *2024-10-04, version 5.0* I'm having a frustrating time with the login process. When I try to reset my password, it says my account doesn't exist. However, when I attempt to register again, it tells me that my account already exists. ### 1/5 — Not able to sign in and reset password *2024-10-03, version 5.0* Keep prompting the message ‘please check if the account / password is coffect’ ### 1/5 — Cannot login *2024-09-29, version 5.0* What happens to your app? Cant even login or get the password… ### 1/5 — Problem logging in *2024-09-26, version 5.0* Was auto logged out after updating the app to 2.0. Unable to log in with either phone number or email. ## Most critical reviews (10 lowest-rated) ### 1/5 — 1 star for making me register to use app *2025-12-13* 1 star for making me register to use app **Developer response:** Hi Aizatto, thank you for your review and feedback! We will look into it and if have any queries, do send to us at clubioi@ioiproperties.com.my for us to further assist. Thank you. ### 1/5 — Parking cant be pay *2025-11-16, version 5.2.0* After entering plate number the page foward to blank page. Cant pay anything. Sometimes it deducted my money from tng and still i cant pass the barier. Ioi really a thief! Steal my money and i still have to pay again using tng card!! ### 1/5 — Club ioi member points not redeemable *2025-06-07, version 5.0.8* Cannot use club ioi member points for parking in ioi mall Puchong. ### 1/5 — Did not receive OTP to complete sign up *2025-06-01, version 5.0.8* Download, install multiple times but unable to receive OTP every time I tried to sign up ### 1/5 — Cant login *2025-05-24, version 5.0.8* Hampeh punya apps ### 1/5 — Fail to add car plate number *2025-03-23, version 5.0.6* It keep on showing the error message as can’t find the car plate number, must enter a correct number. The app should be convenient for user not make trouble to them. ### 1/5 — Cant log in my acc *2025-01-14, version 5.0.5* Wth did u mean password incorrect? I did put the right one but it still wont let me log in ### 1/5 — No OTP sent *2024-11-30, version 5.0.4* Bad program. Unable to register due to no OTP sent. ### 1/5 — Cannot sign in *2024-11-12, version 5.0.3* Already register more than a year. Everyday purchase at IOI, now cannot collect point already since new apps not allowed me to login. Very frustated ### 1/5 — Can’t log in after updated the app *2024-11-05, version 5.0.3* All the points are gone now that we can’t log in? It’s so annoying because when we try to sign up they will tell that the number/email is registered but when we try to use the same number/email it’s invalid. FIX IT ALREADY??? ## Most praised reviews (10 highest-rated) ### 5/5 — Practical, Encourage People to Spend Wisely *2025-10-24, version 5.2.0* Love using this apps since I regularly visit IOI City Mall for my gym sessions & makan-makan. I can collect points & redeem for parking payment. I hope soon can collect points for gym membership. ### 5/5 — Iphone 6s *2023-07-08, version 4.57* Not work on my iphone 6s, please check ### 4/5 — Cannot log in after updated *2024-09-20, version 5.0* As title showed, cannot log into my account after updating to 2.0 version ### 3/5 — Payment issue *2025-10-11, version 5.2.0* Can’t pay with credit card ### 3/5 — Fix payment method *2022-10-09, version 4.46* Aiyooo please fix payment method..problem during payment..🥲 try semua sangkut dekat loading 🥲 ### 2/5 — Can't reset password *2024-09-29, version 5.0* Why am I not allowed to reset the password even though I have entered the correct phone number and email? ### 2/5 — Cant reset password *2024-09-27, version 5.0* Cant reset the password… it shows to check the account validation, but when I re-register the its showed the account has been registered before… so what should I do ### 2/5 — not able to login after update *2024-09-26, version 5.0* not able to login after update ### 2/5 — Can’t Login + can’t reset password *2024-09-25, version 5.0* Can’t Login even is correct password,try to reset password nothing happen!!?? ### 2/5 — Parking Payment *2024-05-22, version 4.59* Asking for refund because my money was deducted 3times (rm18) and still labeled unpaid and had to pay at the autopay machine with higher fees (than in app) due to extra time but they only refund rm12 and not responding to my email anymore. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-27.*