# Club Life - Gym Membership — user reviews

> 80 indexed App Store user reviews of Club Life by Peak Payment, rated 2.80/5 from 17 ratings.

- Source: https://appshunter.io/ios/app/club-life-gym-membership/id1214456782/reviews
- App overview in markdown: https://appshunter.io/ios/app/club-life-gym-membership/id1214456782.md
- Rating breakdown: 5★ 4 · 4★ 3 · 3★ 2 · 2★ 1 · 1★ 7

## What do users think of Club Life?

Overall sentiment: negative

**Pros**

- 👍 Good for gym check-in
- 👍 Tracks progress and milestones
- 👍 Rewards with badges
- 👍 Nice and friendly staff mentioned
- 👍 App works for gym access

**Cons**

- 👎 Difficult contract cancellation
- 👎 Horrible customer service
- 👎 App is difficult to use
- 👎 No response to messages
- 👎 Full of ads
- 👎 Limited features
- 👎 Mystery charges
- 👎 Cluttered interface
- 👎 Bugs and performance issues
- 👎 Errors on scheduling
- 👎 Cannot sign up for classes
- 👎 Cannot see gym activity history
- 👎 Scam gym/harassing
- 👎 No Apple Watch support
- 👎 No information on check-in
- 👎 Code doesn't work on weekends
- 👎 Glorified key tag
- 👎 Classes close too early
- 👎 Cannot remove/unregister after class
- 👎 Cannot add non-home gym members
- 👎 Loses filter by location
- 👎 Dark mode text highlighting issue
- 👎 Ridiculously difficult login help
- 👎 Not military friendly
- 👎 Fraud service
- 👎 Cannot change profile picture
- 👎 Sign in issues
- 👎 Kiosk notifications unnecessary
- 👎 Login deleted itself
- 👎 Too many updates
- 👎 Basic app functionality
- 👎 App crashes
- 👎 Slow loading times
- 👎 Needs Touch ID support
- 👎 Constant advertising updates
- 👎 App opens then closes
- 👎 Not working for appointments

**Commonly reported bugs**

- App crashes on iPhone
- App crashes after update
- App crashes every time on opening
- App won't open
- App keeps shutting down
- App glitching, screen becomes one-sided
- Login issues, cannot sign in
- Cannot change password
- Update loop
- Last character of typing remains highlighted in dark mode
- Errors on scheduling with personal trainer
- Connection error on scheduling
- QR code changes monthly, screenshot workaround not ideal
- Login not remembered
- Cannot get into gym due to sign-in issues
- App closes immediately after opening
- Cannot create account, error messages contradictory

**Most requested features**

- Apple Watch compatibility
- Watch app for key tag access
- Dark mode with better text visibility
- Option to change profile picture
- See gym activity history
- Sign up for classes within the app
- Manual count entry box for classes
- Notification for kids club opening/closing times
- Update users of staffed hours and events
- Apple Wallet support for QR code
- Tracker for monthly analytics
- Notification reminders for fitness goals
- Long press for keytag access
- Touch ID support
- Opt-out of in-app advertising
- Ability to reserve spot at time of class

## Newest reviews (15 of 80)

### 2/5 — Lacking features of other gym apps

*2026-07-10*

Really need an Apple Watch app or a way to add your key tag to Apple wallet like other gyms provide. Also, weird glitch in the most recent update that just forces your brightness all the way down.

### 3/5 — Updated App

*2026-04-18*

Is it possible to get this app updated to work on watches as well? Thanks

### 3/5 — Nice but doesn’t support Apple Watches

*2025-12-10*

The app is fine except it doesn’t support Apple Watches which I prefer to use to sign in with, rather than my phone. Hopefully the developer has plans to support the watches in the near future.

### 4/5 — Make it Apple Watch compatible

*2025-09-21*

Great app for signing in at the gym….. would be great if it was compatible on my Apple Watch! Carrying my phone to the gym is a kind of a pain! Otherwise works great!!

### 2/5 — Needs a Watch Option

*2025-04-07, version 3.0.429*

ADP works as it should, but in 2025 there really should be an Apple watch app. I don’t want to carry my phone in the gym when I can just use my watch and AirPods.

### 2/5 — Limited Features

*2025-02-05, version 3.0.418*

The only reason I need this app is for the QR code to gain access to Gold’s Gym. It does not keep track of my visits. It does not provide a means to communicate with the Gold’s Gym staff. Pretty much worthless for me.

### 2/5 — Not satisfied

*2023-12-17, version 3.0.371*

First time trying to use the code to get in gym on weekend & of course it doesn’t work. All week they signed people up with doors unlocked. Now it’s weekend there’s no one here if there’s an issue with the system

### 1/5 — Glorified Key Tag

*2023-11-16*

Other than using it for a key tag and checking hours this app doesn’t do much. They need to add features where it notifies parents of kids club opening/closing times. (Optionally of course). Update users of staffed hours and events their gyms are having otherwise it’s a waste of money for for these gyms to use this app.

### 2/5 — Bug fixes needed and possible configuration changes by gym management

*2023-09-30*

Classes close too early in app— members can’t register after the class start time. Needs to be open at least 90 minutes past start time (30 min past class end time) to give instructors time to log attendees from app who fail to register or members a chance to register after class starts if they forgot.

Can’t remove/unregister members after class start time either. This should also be at least 90 minutes to allow us time to make accurate.

Can’t add non home gym members to class in app.  When trying to add member to another location’s schedule that isn’t the member’s home club, the member doesn’t exist when searching.

When using the app and switching between member and employee, it loses the filter by location in Schedules for the member section.  It would be helpful when joining other classes to retain filter settings for easier navigation.

We have been asked to add a manual count in “Notes” for classes.  Please add a “Count” entry box somewhere for easily tracking this and being able to export attendance on demand when needed.

When typing text anywhere in the Club Life iOS app in dark mode, the last character of what you’re typing remains fully highlighted, so you can’t tell if the last character is correct or not before sending.  You must add a space at the end to move the highlighted character one more space to right space to see if typed text is accurate.

### 1/5 — CANT CANCEL MEMBERSHIP

*2023-04-10*

make sure you are reading over the contract before signing it. I know it’s a gym & you wouldn’t expect snakey stuff from them but here we are. I have tried to cancel my membership multiple times but they will not let me. Along with all the other random fines you receive it really is not worth it for their gym which is only slightly better than PF.

### 1/5 — Not able to log in

*2023-03-31, version 3.0.305*

Ridiculously difficult to get any help logging in. No matter how many times I change the password, it simply will not sign me in. Even contacted customer support and still nothing. Unbelievable. Trash app.

### 1/5 — Does not let you sign in

*2023-03-11, version 3.0.305*

Nothing happens after entering user name and passcode and pressing “sign in”

### 2/5 — Needs Apple Wallet & Watch support

*2023-02-11, version 3.0.305*

This is a decent app, the notifications for gym/class closures is nice. But there’s no Apple Wallet or Watch support for your membership QR code, so you just carry your phone into the gym. The workaround is to screenshot your code and set as an Apple Watch face photo, but the code changes monthly.

### 1/5 — Not Military Friendly

*2023-01-23*

Using Fit4Life and the payment service is hassling me for canceling my services and trying to make me pay for 2 extra months. Their claim is that “they go by report date”…I’m exercising my right to early report up to 30 days…but clearly they don’t know what that means when Jessica is running things.

### 1/5 — Terrible Customer Service

*2022-12-13, version 3.0.305*

The gym Fit4Life used this service. I am active duty and had to end my membership due to a sudden personal health condition. I followed Club Life’s directions by submitting a health form signed by my MD. They continued to charge me for the next month even though my membership was confirmed terminated and they ended any access to the gym. I tried to reconcile and they refused to cooperate. I ended up submitting a charge back through my bank. 2 months later, they emailed back trying to charge me another month’s worth. When I asked to see the contract showing why they’re trying to charge me, they had no basis and told me they dropped all the charges. Would never use this service nor recommend anyone else because this is a fraud service!

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible Customer Service

*2026-03-28*

They give you a year long contract which is so hard to undo, you have to either lose a limb or move to break the contract, and even if you do move TO ANOTHER COUNTRY they are horrible with replying and are nit picking about proof and genuinely do not care.

### 1/5 — Total garbage

*2026-02-27*

This is the most difficult app to get into once you figure that out it really doesn’t do anything this app is one of the main reasons I am switching gyms I am canceling my membership because this app doesn’t do anything but take up memory on my phone if you ever send a message on the app no response I sent one 2years ago no one ever responded don’t waste your time or memory on this useless app

### 1/5 — Full of ads

*2025-04-04, version 3.0.429*

Your gym didn’t make you download this app to make your experience better, they made you download it because it’s another way to shove ads in your face.

### 1/5 — Good luck trying to cancel your membership

*2025-01-24, version 3.0.418*

I’m in college and I tried to cancel my gym membership back home and despite me providing proof that I am in college, they will not cancel my membership and I keep getting mystery charges. The customer service is horrible. Do not download this app.

### 1/5 — Errors on scheduling with personal trainer

*2024-11-06, version 3.0.397*

unable to schedule PT appointments in the App & I keep getting (connection error).  Found out from my trainer that the schedule request did go through even though I could not see it on the App.

### 1/5 — Needs Upgrades

*2024-10-16*

I need to be able to see my gym activity history. What motivation is there if I can’t tell when I’ve been in the past. I went a whole week straight one week but does the app tell me that? No! 😒

If the gym offers classes for sign up, why can’t I sign up on the app exactly?

What good is the app? Just to be able to scan in?

### 1/5 — Scam gym/harrasing

*2024-06-06, version 3.0.397*

Company continuing trying to charge me for training sessions that I never confirmed or even met the trainer for. Told my previous trainer I was canceling. Not worth the hassle with this gym

### 1/5 — You can use vision but not the watch?

*2024-04-20, version 3.0.397*

What’s the point of the app just give key tags out if I’m gonna have to carry my keys anyway

### 1/5 — Watch support

*2024-03-24, version 3.0.397*

How about adding Apple Watch support so I don’t have to use my phone for my key tag?

### 1/5 — No information that check in  and poor website

*2024-03-22, version 3.0.397*

It time to update and change the website on club life cause there is no information on my  check in

## Most praised reviews (10 highest-rated)

### 5/5 — great gym

*2026-05-23*

my first gym and i absolutely love it everyone there is nice and people have taught me alot

### 5/5 — GOOD GYM APP

*2026-03-31*

Literally hands down a good app for local gyms I go to Fitness 1440 in TX and never had any problems. You get rewarded with badges which I was expecting like a free energy drink or something lol, but it keeps track of your own progress and milestone goals.

### 5/5 — Promising App But Needs Improvement

*2024-11-21, version 3.0.418*

Dear Peak Payment

I recently downloaded the Club Life - Gym Membership app to manage my gym activities, but I feel it could benefit from several improvements. While the app includes helpful features like checking into classes and viewing schedules, its overall design and organization leave much to be desired. The interface feels cluttered and lacks visual appeal, which makes it harder to navigate and less engaging.

I would love to see a more polished and modern look, with vibrant colors and a clean layout that reflects the energy of a fitness lifestyle. Simplifying the menus and making important features more accessible would also enhance the user experience. Additionally, addressing bugs and performance issues would be crucial, as these can make the app frustrating to use.

Overall, the app has potential, but it needs significant updates to improve functionality, design, and ease of use. With these changes, it could become an essential tool for gym members like me.”

Sincerely Cristian 
(Founder of @Pokeaths)

### 5/5 — Darren

*2022-11-18, version 3.0.305*

Equipment is great it’s a lot of space for everyone to work out and have a good time!

### 5/5 — Best gym to come to

*2022-11-18, version 3.0.305*

Workers are friendly everyone is kind and there’s a lot of relatable people who comes and encourage you.

### 5/5 — Club Life

*2022-11-18, version 3.0.305*

Great workers and great employees

### 5/5 — Great app!

*2019-06-10, version 2.9.6*

Works smoothly and efficiently!  Organized, easy to work, no problems!

### 5/5 — App is Awesome

*2018-10-02, version 2.8.0*

This app works just fine to help get in the gym and enjoy my workout

### 5/5 — Great staff

*2018-10-01, version 2.8.0*

Staff is always nice and helpful!!!

### 4/5 — Class reservations

*2025-12-12*

The app should still let us reserve a spot in a class at the time of the class. I made a last minute decision to take a class and I was not able to. The instructor had to manually enter me.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*
