# Club Pilates — user reviews > 387 indexed App Store user reviews of Club Pilates by Xponential Fitness LLC, rated 4.80/5 from 131,354 ratings. - Source: https://appshunter.io/ios/app/club-pilates/id1485767959/reviews - App overview in markdown: https://appshunter.io/ios/app/club-pilates/id1485767959.md - Rating breakdown: 5★ 120,149 · 4★ 5,435 · 3★ 1,571 · 2★ 795 · 1★ 3,404 ## What do users think of Club Pilates? Overall sentiment: mixed **Pros** - 🚀 Smooth app experience - 👍 Amazing staff and trainers - 💪 Feeling stronger and getting results - 🤸‍♀️ Great total body and spirit workout - 🧘‍♀️ Helps with pain and flexibility **Cons** - 🐛 Unable to create an account - 🤔 Okay but could be better - 🚫 Unable to book - 🔒 Can't reset password - 🤯 Every update makes the app worse - 💰 Unethical billing practices - 🤷‍♀️ Unpredictable - 🤖 Non-functional app - 💳 Class credit purchase process is broken **Commonly reported bugs** - Watch app notifications - Inconsistent class history display - Unable to record workout on Apple Watch - Issues with app crashing and freezing **Most requested features** - Add calendar syncing - Improve filters and sorting options - Change swipe motion for booking - Disclose booking limitations - Add a dashboard to see booked classes - Improve check-in notification - Add a 'share to Google calendar' option - Allow more advance booking for unlimited members ## Newest reviews (14 of 387) ### 4/5 — Calendaring option needed *2026-08-17, version 3.14.3* Need to add functionality to add classes on waitlist to our calendars and perhaps update the calendar when get into class waitlisted for to reflect in ### 2/5 — History erased *2026-08-06, version 3.14.3* I recently moved and changed studios. I was shocked when I looked at the app and it had reset my lessons completed to zero. I want my 500+ lessons back! ### 4/5 — Easy to use, sends notifications.. but wish that it… *2026-08-04, version 3.14.3* I love my Pilates classes and my studio, the APP is super easy to use, sends notifications, but I wish that it: 1.) advised if you’re out of the 12 hour window when cancelling a class. Sometimes I do it quickly and don’t realize the time. 2.) allowed you to see the history of classes taken - it does keep count, but I’d love to know the name of the instructor and type of class taken when I look back. ### 3/5 — Not enough level 1 classes after 6:30 *2026-08-04, version 3.14.3* Not enough level 1 classes after 6:30 ### 3/5 — Small Gray Font *2026-07-16, version 3.14.3* This app is hard to use because the font is very small and gray. ### 2/5 — No meaningful updates in years *2026-07-09, version 3.14.3* No ability to filter or favorite by class level, just type. It’s the number one needed feature and it hasn’t been added in all the years since this app was introduced. ### 5/5 — Pilates *2026-07-01, version 3.14.3* Chance is great, very helpful and he will always let you know modifiers if you need it. ### 5/5 — Love it! *2026-06-29, version 3.14.3* So effective… so fun ### 5/5 — Love love love *2026-06-27, version 3.14.3* It was my first class today. Signed up for the wrong class! But I stayed anyway! Everyone was so friendly and helpful. 1 class down, many more to go!!! ### 5/5 — Awesome *2026-06-18, version 3.14.3* Lovely studio and professional ### 4/5 — More details please *2026-06-18, version 3.14.3* Could you add a feature when you have booked a class to show if there’s a waitlist even though you’re in? I’ve canceled a class at a later date to book one closer, only to find that the one I had canceled has a waitlist and my chances of getting it are slim. I would rather cancel a class that doesn’t have a waitlist, but nothing indicates that right now, so it’s literally gambling. And for the price we pay for memberships, that’s super frustrating. ### 5/5 — New to Pilates *2026-06-17, version 3.14.3* The staff and instructors are great! Very welcoming as this was my first experience with Pilates. I’m hooked! Love it. ### 3/5 — Classes vs Schedule *2026-06-13, version 3.14.3* This would be 5 stars if I could book a class from the schedule calendar. I see a day that I haven’t scheduled. I click on that day it highlights but then nothing happens. Why can’t it flip to classes so that I could actually book it. When I had to do now is go out into classes find that date and then do it. It just seems so backward in such a simple thing to make it so much more functional. ### 5/5 — They are fantastic *2026-06-12, version 3.14.3* Ana is fantastic. I couldn’t get signed in or registered on the app. After three unsuccessful beats the bot sent me a message and I called in right away. Ana says oh you should’ve called. We will help you with that. I had no idea of that, she helped me right away. I got an instant instantaneously. Thank you, Anna. I love the happiness and your voice and your willingness to help me. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unreliable App *2026-08-02, version 3.14.3* The app does not consistently work to book classes. On more than one occasion, I have lost a class credit due to app issues. This app makes me reconsider my membership. ### 1/5 — Classes *2026-07-22, version 3.14.3* Hard to get into classes ### 1/5 — Can’t log in! *2026-07-22, version 3.14.3* Bad, not able to to login and when I click on forget password, I don’t get an email to reset the password. Very bad app. ### 1/5 — Tried to cancel *2026-07-14, version 3.14.3* Club Pilates charged me after I cancelled my membership not happy at all…no way to cancel on the app and I called on the phone to cancel over a month ago and I have been charged again this month… ### 1/5 — Tech support *2026-06-26, version 3.14.3* No tech-support available for login issues ### 1/5 — Waitlist galore. *2026-06-18, version 3.14.3* Near impossible to schedule classes for 1 person, much less 2… ### 1/5 — Password will not save *2026-06-12, version 3.14.3* Every time I have attempted to sign into the app, it says that it is not valid. Then I have to change the password. This makes me less inclined to even look at a class schedule, let alone sign up for a class. ### 1/5 — Regret *2026-06-07, version 3.14.3* I regret joining Club Pilates. Caused a shoulder injury. Needed to pay $35/month to put membership on hold. 5minutes late and cannot take the classes. Too expensive as well! ### 1/5 — Very hard to navigate as a passport member. *2026-06-04, version 3.14.3* App is not user friendly as a passport member. There is no support to help ### 1/5 — App issue *2026-05-29, version 3.14.3* App won't let me leave wait-list. I keep getting an error. ## Most praised reviews (10 highest-rated) ### 5/5 — First class today *2026-08-24, version 3.14.4* Rini was an amazing instructor, she is very knowledgeable, patient, and willing to take the time to assist during the session. Thank you ### 5/5 — Aventura & Hallandale *2026-08-23, version 3.14.4* I joined Jan 20th, 2026. I love the simplicity of the online booking & check in via the CP app. I’ve completed 89 classes today. I travel “a lot” so I’ve taken advantage of my club pass in other states. The staff at Aventura & Hallandale have always be super chill. Hats off to your team players at these locations! ### 5/5 — Great experience *2026-08-16, version 3.14.3* I have just started and I having a great experience when I attend class. ### 5/5 — Cp studio rocks! *2026-08-16, version 3.14.3* Crown point Indiana studio is soooooo good! The owner is on it and the instructors are phenomenal. I feel so loosened up when I leave Pilates! Highly recommend ! ### 5/5 — Good place *2026-08-13, version 3.14.3* 5 star ### 5/5 — Club Pilates is my hobby *2026-08-13, version 3.14.3* No matter how you feel you leave there feeling better Every time 🌤️😇 ### 5/5 — Flow 1 *2026-08-10, version 3.14.3* Great instruction and personality plus front desk great also Tx ### 5/5 — Clean /well managed *2026-07-27, version 3.14.3* I was pleasantly surprised at the level professionalism. From the front desk and the teachers. The studio is clean well equipped and i love the choice of music ### 5/5 — Loving it!! *2026-07-20, version 3.14.3* I’ve attended my first three Pilates classes and I’ve loved being a part of club Pilates. I feel my stomach and my toes are getting a work out. So much fun! ### 5/5 — Worth It!!! *2026-07-08, version 3.14.3* Definitely worth trying. I enjoyed the free intro class. Hailey was amazing!!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*