# Club+ — user reviews > 15 indexed App Store user reviews of Club+ by FOODSTUFFS (N.Z.) LIMITED, rated 1.20/5 from 6 ratings. - Source: https://appshunter.io/ios/app/club-plus/id6752673764/reviews - App overview in markdown: https://appshunter.io/ios/app/club-plus/id6752673764.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 5 ## Newest reviews (2 of 15) ### 1/5 — Rubbish *2026-06-25* I’ve managed to log in once and never again. Keep getting “something went wrong” on both the app and website. Unable to shop online without logging in, so went to Woolworths instead. ### 1/5 — No Wallet Pass *2026-06-18* Very disappointed to see that there is still no wallet pass for Club+ to add to Apple Wallet for easy scanning at checkout. Everyday Rewards makes it so convenient to scan from Apple Wallet right with paying via Apple Pay whereas Club+ still requires you to unlock your phone, navigate to their app, click to scan barcode wasting time at self checkout. **Developer response:** Thanks for taking the time to review the app. We understand that quicker access to the Club+ barcode would make checkout easier, and we appreciate your feedback about Apple Wallet. We’re also working on improvements to make the barcode easier to access, including widget support in an upcoming release. ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t even bother *2026-08-02* A completely useless app. Have spent literally days trying to get this app to work. The problems start from the very beginning - the log in. You will have to reset the login several times and if you get lucky, it may let you access your account. But then when you think you have it all sorted, you open it at the checkout, it asks for your password(which is saved on iPhone) and it rejects it. A truly horrific experience, and I have given up. Shopping elsewhere. ### 1/5 — Don’t bother *2026-07-23* I have tried multiple times to have ANYONE from Club+ contact me to no avail. The app simply DOES NOT work. No matter how many times I have changed the password or installed/uninstalled the app. Don’t bother with it, absolutely zero care factor or support **Developer response:** We understand how frustrating it is when technology doesn't work as expected. Please note that at this time we are not supporting access from outside of New Zealand. ### 1/5 — Log on fail *2026-07-17* After several attempts ive given up please dont send a generated response **Developer response:** Every review is read and considered by a real person. Unfortunately, there isn’t enough information here for us to suggest specific steps. Please try resetting your password on the Club+ website first and confirm you can log in through your web browser before trying the app again. We are also currently restricting traffic from outside New Zealand as a security measure, and we are working to remove this restriction soon. ### 1/5 — Doesn’t not work *2026-07-16* Try many things to login .. ‘ something went wrong’ is all I see … Woolworths app just works **Developer response:** We are sorry you are running into login issues. We are continuing to work on session management improvements and further enhancements are planned for future app releases. Also, please note that we currently block traffic from outside of New Zealand, which might be contributing to the issue. ### 1/5 — Rubbish app doesn’t work *2026-07-10* It’s been a month since the roll out and this app has never worked, it just keeps saying “something went wrong” when I try to sign in. I tried all the fixes they suggested - changing password etc and still nothing. Can’t shop online if you don’t connect your card so I shop at Woolworths now. Ridiculous app. **Developer response:** We're sorry you're having trouble logging in. Please try resetting your password via the Club+ website and then returning to the app. For further help with your account, please contact our support team. ### 1/5 — Get it together guys *2026-07-06* Downloaded the app, no barcode, uninstalled and reinstalled, no barcode, went into confirmation email and selected ‘Scan your Clup+ card in the app…..bow bow, no barcode. If you expect people to apply and utilise online, maybe get it right. Complete fail as far as Im concerned ### 1/5 — App not working *2026-06-28* The app hasn’t worked since the first time I used it. It’s logged me out and won’t let me log back in because the app is down. I’ve gone to shop elsewhere. **Developer response:** We are sorry this is happening. We are continuing to work on session management improvements, and further improvements are planned for the next app release. For account-specific help, please contact our support team. ### 1/5 — Rubbish App *2026-06-27* Something went wrong. Even the staff on the stores tell you it’s bad. Can I rate it lower than 1 star. **Developer response:** We are sorry to hear you've had a bad experience with the app. Please feel free to reach out to our support team for any specific issues you've encountered. ### 1/5 — Do not work *2026-06-26* I have scanned at the store a couple of times now and nothing in the app ever updates. **Developer response:** Thanks for your feedback. If you scan your Club+ card in store, it’s worth checking with the store team that the scan has been accepted at checkout. The app focuses on Club+ reward activity and offers, so not every scanned shop may appear as an update. We’ll share your comments with the team for review. ### 1/5 — Beyond frustrating *2026-06-25* This app has glitched and then didn’t provide the gas discount even though I had shopped twice at NW this week and spent $100+ each time. **Developer response:** Thanks for your feedback. We’re sorry your fuel discount was not available as expected after shopping. We understand this is frustrating. It’s worth checking at checkout that your Club+ card scan has been accepted, either on the screen or with the checkout operator, and we’ll share your comments with the team for review. ## Most praised reviews (3 highest-rated) ### 5/5 — Abysmal *2026-07-14* This app and the associated communications - which cannot be unsubscribed from - are unfit for use. It won’t login and I have resorted to using the barcode from the joining email. However, I will probably ditch Club+ as it appears poorly rolled out and the loyalty benefits do not seem worth the effort of trying to use this app. **Developer response:** We are sorry to hear that you're having trouble logging into the app. Please note that currently we are blocking traffic from outside of New Zealand. As you appear to be accessing the app from United Kingdom, it might be contributing to your issues logging in. ### 3/5 — Wallet *2026-08-05* Why is there no option to add the card to the Apple wallet. A real shortcoming. ### 2/5 — What you said you would never do *2026-06-12* This app has generally worked so far. It simply falls into the “we are tracking you heavily” now. Let’s hope the app isn’t used by facial recognition, because I’m not sure that’s ok. **Developer response:** Thanks for your feedback. We’re glad the app has generally worked for you so far. We also understand that privacy and how customer information is used are important concerns, and we’ll share your comments with the team for review. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*