# ClubLink — user reviews

> 35 indexed App Store user reviews of ClubLink by Club Manager Limited, rated 5.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/clublink/id1476551554/reviews
- App overview in markdown: https://appshunter.io/ios/app/clublink/id1476551554.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (10 of 35)

### 2/5 — Works well but interface is poor

*2025-02-28, version 1.7*

Very useful app that seems to work well - but needs a total rethink in terms of UX and design… very confusing to use and not functional as a reliable tracker of bookings, etc. A pity. Hopefully newer versions will improve things.

### 2/5 — Not working properly

*2022-11-02, version 1.7*

I can book classes if there is space but the app cannot book waiting list places it says click here but there is no button… no way to contact them. Bit useless.

### 1/5 — Not fit for purpose

*2022-02-18, version 1.5*

Crashes every time I try to add myself as a member.

Won’t be able to book classes until this is fixed. So 1 star is the only option. 

Pretty embarrassing.

### 1/5 — Crashed right after opening it

*2022-02-07, version 1.5*

Unable to use it since it is crashing

### 1/5 — iOS privacy issue with camera

*2021-10-24, version 1.4*

When I log in to my gym’s account. The green dot appears at the top right of my phone indicating the app has switched the camera on. 

I can understand if you wanted to use the QR code feature to join a club. 

But it shouldn’t constantly be on whilst booking sessions etc. 

Rather worrying….

### 4/5 — I don’t know

*2021-08-12, version 1.3*

How do i create a profile

### 1/5 — Abysmal

*2021-08-10, version 1.3*

Sends you about 6 verification codes per login attempt, none of which work. The option to scan the QR code directs you to a random search page

### 1/5 — Avoid!!

*2021-06-20, version 1.3*

App cancels bookings! Happened to me countless times now, even after logging in via the website link as opposed to the app. Tech support rude and unwilling to accept responsibility. Very unprofessional service.

### 1/5 — Terrible Data Breach

*2020-08-04, version 1.3*

Terrible app do not download you will lose your data and people may even buy memberships on your account. I just got a bug where when I signed in it would sign you into someone else’s account. I checked and this happened to everyone else I know too and you can purchase memberships through the app so it is possible this could happen to you

### 1/5 — Data Breach

*2020-08-04, version 1.3*

On evening of 04/08/20 the App was opening with other people’s details and gym.

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t work

*2026-05-21, version 1.7*

Pointless - it doesn’t work, can’t even get past the opening screen with my name on. App doesn’t respond.

### 1/5 — A trash app

*2026-01-29, version 1.7*

Charged me twice tor a spin session.

I won't complain at the leisure  centre, £8 isn't worth the hassle but my dear, this app is hopelessly outdated and buggy.

### 1/5 — Rubbish

*2023-08-12, version 1.7*

Not worth the time and energy, wouldn’t even let me type in my own phone number when that is what it was asking me to do, waste of time for anyone else downloading. Don’t recommend

### 1/5 — Wish I hadn’t bothered

*2023-02-10, version 1.7*

Downloaded the app then read the reviews quickly deleted and checked the email from the club, I have to use the app to get an up to date timetable. Downloaded again tried to add member and told my phone number wasn’t registered and that was the only way to proceed. In the meantime the app sent me 8 verification codes in less than a minute. Not good deleted again. Will find another way.

### 1/5 — Not working

*2022-08-02, version 1.6*

I am unable to log in with my mobile number to access my membership, keep receiving verification codes but the screen doesn’t let me verify my mobile number.

A message pops out saying NO CLUBS FOUND. Checked with the gym they add me with my mobile number so not sure what’s the issue that wont let me log in. 

Unable to reach customer service.

### 1/5 — Shocking App

*2022-07-30, version 1.6*

Does not do anything except crash

### 1/5 — Very poor

*2022-05-31, version 1.5*

Very poor app - had a problem since day 1 and have used the report a problem function to try and resolve this as there is no other way to make contact.  The report a problem function is pointless as no one responds so you can’t solve the problem anyway.

### 1/5 — Crashes!

*2022-05-30, version 1.5*

I’ve been advised to download this app by my local gymophobics. However, as soon as it sends me a sms code it crashes. So there’s no way to add the code. It makes you start over and just crashes again and again. Totally pants!!
Sort it out!

### 1/5 — Crashing

*2022-04-25, version 1.5*

Cannot use app as it keeps crashing then closing when I open it.

### 1/5 — App keeps crashing

*2022-03-10, version 1.5*

Can’t set up, app keeps crashing on verification.

## Most praised reviews (10 highest-rated)

### 5/5 — Good app

*2025-09-06, version 1.7*

Easy to use, never had any issues

### 5/5 — Great app

*2025-09-06, version 1.7*

Have been using this app for my gym for six years. Always works perfectly never had an issue.

### 5/5 — Brilliant

*2025-01-07, version 1.7*

This app is brilliant

### 5/5 — Is more reliable now

*2024-05-29, version 1.7*

Was originally a 1 star but at some point since it started being reliable so back up to 5 stars, it’s great now

### 5/5 — Great app

*2023-11-30, version 1.7*

Been using the past 12 months for my gym and it coundnt be better. Makes it a lot easier to get in and see what classes and stuff etc.

### 5/5 — Excellent app

*2023-11-30, version 1.7*

I’ve used this app for a while and find it superb, it’s easy to use and the customer service is fantastic. Highly recommend. A1.

### 5/5 — Great all round app

*2023-11-29*

We’ve been using Club Link for a while now and it’s been superb, easy to use for our members with lots of functionality for us on the back end too, plus the customer service team have been excellent. Highly recommended A1.

### 5/5 — Good app

*2021-03-22, version 1.3*

Been working well for me!

### 5/5 — Best management App Ever!

*2020-10-22, version 1.3*

We were looking for an App which would add value for our members and help keep them engaged and this one does it in spades! The first App I’ve seen which allows you to add your own videos and control which members can view makes the software worth it 10 times over. Wish we had this years ago as it’s saved our gym during lockdown

### 5/5 — MissFit

*2020-08-14, version 1.3*

Easy set up, easy to use, pay feature, booking system works great & Luisa made the set up incredibly easy!
Love that it’s branded to my club.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
