# Clubspark Booker — user reviews

> 59 indexed App Store user reviews of Clubspark Booker by Clubspark Group Limited, rated 4.75/5 from 13,689 ratings.

- Source: https://appshunter.io/ios/app/clubspark-booker/id1028325841/reviews
- App overview in markdown: https://appshunter.io/ios/app/clubspark-booker/id1028325841.md

## Newest reviews (13 of 59)

### 4/5 — No option to choose a particular court

*2026-06-17, version 3.8.4*

I like the app, it’s easy, but I don’t like that I can’t choose a court. There are a couple of courts I really don’t like, due to uneven surface.

### 2/5 — Apple app is stone ages behind.

*2026-05-12, version 3.8.4*

I’m shocked that the Apple app is so much worse compared to the website and the google play store version. The lack of ability to see what courts are available and who has booked other courts is ridiculous. You have no idea if your playing partner has already booked a court leaving you looking silly when you come down to the court and have two courts booked. Sort this apple app out so that it is in line with other versions where you can view who has booked courts.

### 3/5 — Admin abuse

*2026-04-18, version 3.8.4*

Can it be fixed so that anyone using admin privileges cannot bypass the time restrictions using their own name?  

In other words if they book before the booking start time for the day then it is distinguished as 'ADMIN' or 'Booking', and if they want to book for personal play using their own name then they should be subject to the same restrictions as other club members.

Otherwise admins can book a second before the start time and nobody is any the wiser unless they are extremely sharp and get a screenshot at this very second.

### 3/5 — Full courts view

*2026-04-04, version 3.8.4*

An easy to use app. It needs a calendar view on Apple. Having to check each court individually for bookings is laborious

### 3/5 — Needs a few changes

*2026-02-04, version 3.8.2*

It would be good to have the option to view as an admin from the app

### 4/5 — Clunky

*2026-02-03, version 3.8.2*

A court is only 30 mins, to book two courts you need to start all over again. Selecting squash then the date then the court

### 1/5 — Clubspark not working

*2025-08-29, version 3.7.0*

Suddenly I can’t get into this app anymore. I’ve deleted, switched off and reinstalled a dozen times. I’ve changed passwords and user names. I can’t find any support options and of course, I now can’t book a court
Please help

### 4/5 — Missing payment via Apple Pay

*2025-08-16, version 3.7.0*

App is simple to use and does what it is supposed to do but could be improved by adding Apple Pay

### 3/5 — Transfer a booking/court

*2025-08-13, version 3.7.0*

Would it be possible to ‘transfer’ a booked court to another, preferred one (same day obvs) without having to ‘cancel and rebook’ without a cancellation penalty? Maybe it could be possible for the I.T people to enable a ‘swipe’ facility from a ‘booked’ court to the now ‘available’ preferred one?

### 4/5 — Good app but could use some improvements

*2025-07-05, version 3.7.0*

It's very useful and convenient for booking but I just wish you had a map showing all nearby places that are on the app so it'd be easier to see what can be booked through the app.

### 1/5 — Pretty awful all round

*2025-07-04, version 3.7.0*

App just barely functions. Simply. Constant messages stating ‘cannot connect to server’

### 2/5 — Basic and poor

*2025-06-26, version 3.7.0*

Very poor, cannot save my club, cannot book further than a few days. Limited functionality. No thought or care put into this app whatsoever.

### 1/5 — Very unhelpful with login problems

*2025-06-18, version 3.7.0*

Can’t login and it offers you zero help eg “forgotten password” etc

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t book my son into things

*2026-08-21, version 3.8.4*

Doesn’t support a child account

### 1/5 — Magic

*2026-08-11, version 3.8.4*

Far too glitchy and temperamental. Just hangs forever. Frequently logs me out

### 1/5 — Poor

*2026-07-13, version 3.8.4*

Very frustrating app to use. Worst issue is its reliability. Very often not working or unable to connect to server.

### 1/5 — Not happy with changes

*2026-06-26, version 3.8.4*

It was better when we were able to pre-select courts on day of booking. Now for popular courts we cannot book courts due to app changes which does not allow pre-selection!

### 1/5 — Mr MH

*2026-05-10, version 3.8.4*

Very slow app, very buggy, doesn’t work well at all. Often I have to log in several times to make on booking. Frustrating experience

### 1/5 — Login+why do we need to pay to play?

*2026-03-14, version 3.8.4*

Cannot login at all, also there's no option for forgotten passwords incase resetting helps, when getting into the courts the passcode constantly changes and when you're at a park the signal isn't very good so it takes forever to load and then the passcode resets again! Also it's really stupid that all the courts in public parks need paying when they don't supply rackets and they don't upkeep the courts. Bring back free tennis courts, no one even plays anymore

### 1/5 — New version really bad

*2026-01-25, version 3.8.1*

If the court I want is not available it takes several backward steps to book the next one. Previous version better.

### 1/5 — Waste of time in 2025

*2026-01-12, version 3.8.1*

After a 2025 update, I have not been able to book anything through the app. You’ll be much faster refreshing the individual court URL on the website instead of using this app.

In the app, future dates don’t appear automatically when bookings go live, and there’s no refresh option within a venue. You have to fiddle around, sometimes fully close and reopen the app, re-select the court from a lengthy list of venues, wasting valuable seconds, which puts app users at a clear disadvantage compared to website users who can simply refresh a page.

Support confirmed this behaviour is “by design.” When I suggested auto-refresh or a manual refresh button within each page, I was ignored and advised to use the website instead if I find it easier. It says everything about the quality of customer support. They don’t care.

### 1/5 — No good

*2025-11-09, version 3.7.0*

For some reason this App has got worse over time and now can’t even load onto my phone

### 1/5 — Awful when abroad.

*2025-10-31, version 3.7.0*

I have a membership that allows me to book 2 weeks in advance at my home club however when im away this shortens to 10-11 days which means i cant book courts in advance so when im back in the UK, i dont have anything scheduled. This could do with updating.

## Most praised reviews (10 highest-rated)

### 5/5 — Great App

*2026-08-07, version 3.8.4*

Brilliant easy to use software its more susuable than the sites its piggy backing and liasiing with .

### 5/5 — Easy Booking

*2026-07-24, version 3.8.4*

The tool to book courts is simple and straightforward. Once mastered it is a simple application.

### 5/5 — 🎾

*2026-06-26, version 3.8.4*

Great facility ,brilliant experience.😊

### 5/5 — Ease of use

*2026-06-04, version 3.8.4*

Very easy to book.

### 5/5 — Excellent app!

*2026-04-21, version 3.8.4*

Easy to use, slick payment, highly recommended!

### 5/5 — Good system

*2026-01-12, version 3.8.1*

I love Booker! It makes doing my regular bookings easy.

### 5/5 — Easy system

*2026-01-09, version 3.8.1*

Easy to use never been a problem

### 5/5 — get on clubspark

*2025-06-10, version 3.7.0*

it works

### 5/5 — Booking court

*2025-05-30, version 3.7.0*

Thanks the APP is GREAT, & is very easy to use but no instructions to delete old clubs?

### 5/5 — Can you support save card payment feature

*2025-04-30, version 3.7.0*

Also can you remove the calendar even if the session gets cancelled?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
