# Clue Companion — user reviews > 178 indexed App Store user reviews of Clue Companion by Marmalade Game Studio Limited, rated 3.40/5 from 17 ratings. - Source: https://appshunter.io/ios/app/clue-companion/id6467007967/reviews - App overview in markdown: https://appshunter.io/ios/app/clue-companion/id6467007967.md - Rating breakdown: 5★ 9 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 6 ## What do users think of Clue Companion? Overall sentiment: negative **Pros** - 👍 Works well for some users - 👍 Enjoyable game experience - 👍 Syncs well with game - 👍 Developers have fixed issues - 👍 Good for family play **Cons** - 🐛 Does not work for many - 🐛 "Game does not exist" error - 🐛 Connection issues - 🐛 Unplayable after updates - 🐛 Waste of money/time **Commonly reported bugs** - App does not connect to game - Error message: "Game does not exist" - App crashes or freezes - Update broke the app - Game code invalid - Cannot join local games - Slow download times - Visual glitch showing player cards - App not syncing with game **Most requested features** - Improve download speed - Fix app to work with game - Allow offline play - Improve text readability - Better control scheme ## Newest reviews (10 of 178) ### 4/5 — Nice *2026-04-01* The app is actually nice! I’ve played a couple times with family and it runs smooth and we love this game!💕 **Developer response:** Thank you for your review! We’re so glad to hear you’re enjoying Clue Companion and that it’s been a smooth and fun experience for you and your family. We truly appreciate your support and kind words. If you ever have any questions or need help, feel free to contact us at help@marmalademail.com. We’re always happy to help! ### 3/5 — App is buggy *2026-02-28* I’ve played the game a few times now and it’s been really fun, however we’ve noticed recently that once someone say they can “help” the person and the item they’ve said flash for everyone on the notebook for half a second, so everyone can see what the player has helped with. Other than this it’s been brilliant, however this does kill the game for me unfortunately ### 4/5 — Amazing 🤩 *2026-02-07* This game is great, I get to play with my family and I highly recommend it ### 3/5 — Update to the Game May have Fixed the Error *2026-01-22, version 1.0.11* We purchased this game and no one can join for a local game. Everyone downloaded the app and we all entered the code and it keeps saying “this game does not exist” we’ve tried everything. Such a waste of time and money. Update: the developer has responded that the game has been updated. The next time my friends and I get together we’ll test it out. ### 1/5 — Ne fonctionne pas *2026-01-17* Avant, cela fonctionnait très bien et depuis que j’ai changé de téléphone et re-télécharger l’app j’ai apparement le même problème que tout le monde : quand je rentré le code de jeu l’appli me met un message d’erreur « la partie n’existe pas ». ### 1/5 — Terrible 0/5 Stars *2026-01-15, version 1.0.11* Waste of data don’t download ### 1/5 — Doesn’t connect to game *2026-01-13* Bought this game as a Christmas present for the family, and keep getting the error message saying the game doesn’t exist. Have tried redownloading app and getting several different codes on the switch. Hope support team can fix this **Developer response:** Hello! We’re pleased to inform you that Clue/Cluedo has a new update on Nintendo Switch that fixes the issue you encountered. You may need to manually update the game. We apologise for the impact this had on your experience and appreciate your understanding. If you have questions or need help updating, please contact us at help@marmalademail.com. ### 1/5 — Does Not Work *2026-01-12, version 1.0.11* It never acknowledges any of the games. Constantly responds with, “this game does not exist”. ### 1/5 — „Spiel existiert nicht„ *2026-01-12* Die App findet nach wie vor nicht das lokale Spiel, was über den Zahlencode eingegeben werden muss. Bitte den Bug fixen! Konsole: Switch **Developer response:** Hello! We’re pleased to inform you that Clue/Cluedo has a new update on Nintendo Switch that fixes the issue you encountered. You may need to manually update the game. We apologise for the impact this had on your experience and appreciate your understanding. If you have questions or need help updating, please contact us at help@marmalademail.com. ### 1/5 — Nice, wenn es funktioniert *2026-01-11* Tolles Spiel, die App könnte noch ein wenig benutzerfreundlicher für Smartphones werden. Am Tablet ist es ganz gut. Großes Problem ist, dass es extrem häufig vorkommt, dass man keine Verbindung zur Konsole aufbauen kann, da das Spiel wohl nicht existieren würde. Auch Neustarten der Geräte, neu installieren der Software, Netzwerkchecks etc. bringen keinen Erfolg. Als Fazit bleibt dann häufig die Enttäuschung. **Developer response:** Hello! We’re pleased to inform you that Clue/Cluedo has a new update on Nintendo Switch that fixes the issue you encountered. You may need to manually update the game. We apologise for the impact this had on your experience and appreciate your understanding. If you have questions or need help updating, please contact us at help@marmalademail.com. ## Most critical reviews (10 lowest-rated) ### 1/5 — No longer functions *2026-06-03* App no longer works. Game is now useless. Should be refunded for broken game. **Developer response:** We're here to help! If you could take a moment to email us at help@marmalademail.com and share more information about the issue you've faced, we'll work diligently to find a solution. Your assistance is appreciated! ### 1/5 — Can’t even play local multiplayer *2026-05-19, version 0.0.13* Put in the code and it just flashes the load screen then back to the code on the screen. Doesn’t get into the game. Doesn’t load beyond anything. Just has you permanently trying to punch in a code to get into a local multiplayer game. Lame. ### 1/5 — Bitte bug fix!!! *2026-05-06* ich habe vor einer weile die vollversion auf steam gekauft, hatte auch nie probleme mit der verknüpfung. wir haben eine weile nicht mehr gespielt, beim aktuellsten verduch ließ sich die app nicht mehr verbinden… bitte fixen! **Developer response:** Wir helfen Ihnen gerne! Bitte senden Sie uns eine E-Mail an help@marmalademail.com mit weiteren Informationen zu Ihrem Problem. Wir werden uns umgehend um eine Lösung bemühen. Vielen Dank für Ihre Unterstützung! ### 1/5 — Cannot use *2026-04-05, version 0.0.12* This app sucks! It will not let me into the game. I have purchased the game for my ps4, and this is supposed to let me play, however it will not let me into the game. When entering the code given, I get a message saying the game doesn’t exist. ### 1/5 — Just no *2026-03-15, version 1.0.11* Doesn’t work . WTF. Who designs a game that requires an app that doesn’t work . ### 1/5 — Slow download time *2026-03-08, version 1.0.11* Took over 15 min to download ### 1/5 — Doesn’t work with the paid app *2026-03-07* My Daughter paid for the cluedo app thinking myself and the rest of the family could join her in a game, but when we enter the code she gets on her android phone it does not work on either the iPad or my android phone. Do not buy unless you want to play against the AI robots ### 1/5 — Not a fun game *2026-02-25, version 1.0.11* This game was not worth the trying ### 1/5 — Bad game *2026-02-14* Lost my game of clue god damm defective app **Developer response:** We're here to help! If you could take a moment to email us at help@marmalademail.com and share more information about the issue you've faced, we'll work diligently to find a solution. Your assistance is appreciated! ### 1/5 — GARBAGE *2026-01-25* Ok I downloaded this app in hopes to play clue so typed in my info tried to connect and guess what….NOTHING don’t waste your money or energy. ## Most praised reviews (10 highest-rated) ### 5/5 — Great great game! *2026-07-21* This game is AMAZING. I love the fact that you get to see the same exact position every time you make an accusation! **Developer response:** Thank you for your review! We’re delighted to hear how much you’re enjoying Clue Companion, especially the consistent view when making an accusation. We truly appreciate your support. For any questions or concerns, please contact us at help@marmalademail.com. ### 5/5 — Easy to use *2026-07-21* After begging to play clue. It happened. This app has made it possible to easily play clue with the D fam **Developer response:** Thank you for your review! We're so glad to hear that Clue Companion has made it easy for you and your family to enjoy playing Clue together. Your kind words mean a lot to us. If you have any questions or concerns, please contact us at help@marmalademail.com. Have a wonderful time playing! ### 5/5 — Geht jetzt *2026-06-01* Ging lange zeit nicht. Aber mit dem update läuft jetzt alles. ### 5/5 — Great App! *2026-04-07* Was a bit worried because of reviews saying how spotty the app is… but didn’t experience any issues with it! Great take on the game! Keep up the good work! **Developer response:** Thank you for your review! We’re really glad to hear you’re enjoying Clue Companion and that your experience has been smooth. It’s great to know you’re having fun with the game. We appreciate your support and kind words. If you ever need help, contact us at help@marmalademail.com ### 5/5 — Bad Reviews are Confused *2026-03-12* I think anyone who put a negative review on this game is just confused on how to operate the app. Literally works perfectly and syncs just fine. ### 5/5 — 2/1/2026 FINALLY GAME FIXED! *2026-02-01, version 1.0.11* Wasn’t working for all of 2025! Now the game developers updated and fixed it! Works perfectly fine! Played multiple rounds! Yahooo!!! ### 5/5 — Issue was Fixed! *2026-01-26* The developer responded to my review with the proper fix. The response time was good too! Below was my initial review: “It never acknowledges any of the games. Constantly responds with, “this game does not exist”.” **Developer response:** Hello! We’re pleased to inform you that Clue/Cluedo has a new update on Nintendo Switch that fixes the issue you encountered. You may need to manually update the game. We apologise for the impact this had on your experience and appreciate your understanding. If you have questions or need help updating, please contact us at help@marmalademail.com. ### 5/5 — Klasse App *2026-01-25* Schnell und unkompliziert ohne Hacken ### 5/5 — Now working and love it *2026-01-24* Amazing, the update has fixed the local play issue. Now loving this game. Thank you. **Developer response:** Hello! We’re pleased to inform you that Clue/Cluedo has a new update on Nintendo Switch that fixes the issue you encountered. You may need to manually update the game. We apologise for the impact this had on your experience and appreciate your understanding. If you have questions or need help updating, please contact us at help@marmalademail.com. ### 5/5 — IT WORKS FINALLY 1/16/26 *2026-01-17, version 1.0.11* They said they updated it so tried again and it’s working, played 2 games perfectly. Was disappointing it wasn’t working at first but we’re good now! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*