# Cluster — user reviews

> 235 indexed App Store user reviews of Cluster by Cluster Labs, Inc., rated 4.80/5 from 21,986 ratings.

- Source: https://appshunter.io/ios/app/cluster/id596595032/reviews
- App overview in markdown: https://appshunter.io/ios/app/cluster/id596595032.md
- Rating breakdown: 5★ 19,524 · 4★ 1,646 · 3★ 360 · 2★ 122 · 1★ 334

## What do users think of Cluster?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Great for sharing photos and videos
- 🔒 Allows private sharing with selected groups
- 💡 Helpful for keeping family connected
- 👍 Simple and effective interface

**Cons**

- 🐛 Frequent crashes and bugs
- 🐛 Issues with photo/video uploads
- 🐛 Unreliable notifications
- 🐛 Glitchy performance after updates
- 🔍 Lack of search and organization features

**Commonly reported bugs**

- App crashes on launch for some users
- Photos and videos fail to upload consistently
- Notification issues - not receiving updates
- Compatibility problems with newer Android devices
- Unexpected errors when trying to access accounts

**Most requested features**

- Add ability to edit/delete posts
- Improve photo/video upload reliability
- Implement better notification system
- Add option to create galleries/albums within groups
- Enhance search and filtering capabilities

## Newest reviews (12 of 235)

### 2/5 — Upload issue.

*2026-07-27, version 4.3.4*

If you try to upload more than 8 pics at a time it simply doesn’t work.

### 2/5 — Love it but slow

*2026-06-04, version 4.3.3*

I love this app but pictures load very slow or don’t finish loading

### 4/5 — Good App for travel

*2026-05-25, version 4.3.3*

It’s a good app for sharing travel blog. I wish you could embed photos within a written post. I also wish you could manually sort the feed. When travelling I don’t always upload stuff in order so it would be nice to be able to sort myself. Otherwise, so far so good.

### 4/5 — Cool thanks but all ways laggy

*2026-05-24, version 4.3.3*

I go on a video and it laging for an hour

### 4/5 — LOVE this app but needs category system

*2025-11-07, version 4.2.5*

Loving the concept to share photos away from social media! However, with the amount of photos my family uploads, many photos are getting lost. Having categories or folders would be helpful to find photos for specific events instead of scrolling through thousands of photos.

### 3/5 — Works for what I use it for

*2025-10-17, version 4.2.5*

I take the photos for our towns youth football league. 4 age divisions and I can have a cluster group for each division. I wish I could have a QR code for each group, it would make sign ups for parents SO much easier! The link is ok but not as efficient, I would even go premium if that was an option because I use this app weekly from July-November for hundreds of kids photos a week per team. It seems like toward the end of the season the uploads start to slow down and downloading takes longer only allowing me to upload about 40 photos at a time. All that being said, I have used it for two seasons now and it works great for me to pass along player photos to parents! Haven’t found anything better really so I’ll take what I can get!

### 2/5 — Stopped uploading

*2025-09-06, version 4.2.5*

I love this app but it no longer allows me to upload anything. It just fails every time no matter what I do. Please fix it!

### 4/5 — Great FB alternative

*2024-12-30, version 4.2.5*

Between family issues, moving, and a LOT of loving church members, babysitters, and relatives, this app has been AMAZING for posting updates on our niece. As legal guardians, we wanted to keep her pictures private and separate from social media, give everyone simultaneous access to the same pictures/updates, allow them to add their own pics, and the notification system tells everyone when there’s a new picture or post. It has been a safe space for everyone on both sides of the family to enjoy watching her grow. We would have lost touch with so many people if not for this app. They send her birthday presents and get to watch her open them on videos we post. My only complaint Is that the video quality is not super crisp. It’s not terrible by any means, but improving that would make it 5 stars, easily.

### 2/5 — No search?

*2024-11-01, version 4.2.5*

We rated this a two, but I will say that it has been dependable so far. It just doesn’t appear that there is a search feature so you can search for somebody’s name and possibly see all of the pictures that have been posted with their name. Or, adding a hashtag specific to topics that we select in advance. I went to their product support page and it doesn’t appear there are any instructions for searching the app. It’s such a basic feature that I can’t give anything a rating higher than a two that doesn’t have it. If I find out that there’s a search feature, I will upgrade my rating.

### 3/5 — Help I have a Android

*2024-07-20, version 4.2.5*

My husband and my brother, both have androids and when they try to download your app, it says the software is updated for Android phones.

### 3/5 — Logging in issues

*2024-05-31, version 4.2.5*

I cannot view my groups and I logged out to attempt to fix it but now I can’t log back in.

Please advise on what to do to or if anyone else is experiencing issues as well.

### 5/5 — Fabulous photo sharing app

*2024-05-11, version 4.2.5*

Also does beautiful photo books

## Most critical reviews (10 lowest-rated)

### 1/5 — Photos

*2026-04-27, version 4.3.2*

It will not let me upload any photos

### 1/5 — Photos don’t upload

*2025-11-07, version 4.2.5*

Couldn’t get the app to work, kept freezing, had to reinstall, the photos wouldn’t upload very frustrating waste of time

### 1/5 — Photo upload

*2025-08-19, version 4.2.5*

Use the app for work. The photos won’t load. It is taking forever. You need to update and somehow speed up the downloading time.

### 1/5 — Needs Update

*2025-05-11, version 4.2.5*

App constantly freezes. I can't view or upload any photos. Please update!

### 1/5 — Fix this outdated app

*2025-03-15, version 4.2.5*

The app has not been meaningfully updated in years. My first nephew was born in 2016 and this app is still the exact same with terrible UI 9 years later for when I’m having my first kid. Now I’m forced to use this relic of an application bc my family already has it downloaded and all grand babies are on it. If I have to use it then please make it modern and with more functionality. My recommendations:
-engagement/comments needs to be better rather than just a single word cloud on the album cover saying someone somewhere commented
-easier to view photos. Has to be a better way
-yall have to make a better way to UPLOAD photos. Sometimes it can take like 10 minutes to upload a handful of photos

### 1/5 — Buggy

*2025-01-28, version 4.2.5*

Crashes constantly. Can't see anything. Very frustrating

### 1/5 — Constantly Crashes

*2024-08-26, version 4.2.5*

- Constantly crashes
- Too time consuming to upload videos - have to so one at a time if on free version
- When adding large pictures it will not bring you back to where you left off in your camera reel - you will have ro scroll back to find ur place

Was a decent app when 1st introduced but nearer and better options available now

### 1/5 — Photos don’t upload

*2024-08-05, version 4.2.5*

90% of the time my photos won’t upload!

### 1/5 — Poor Upload

*2024-04-26, version 4.2.5*

The upload time is atrocious, it will not upload photos all the way through, and then it will claim failure to upload.

### 1/5 — No.

*2024-03-11, version 4.2.5*

Any app that asks for a review will always get a 1 star review from me.

## Most praised reviews (10 highest-rated)

### 5/5 — Great

*2026-08-10, version 4.3.4*

Gray way to hang out with your family members and friends

### 5/5 — Great app

*2026-06-21, version 4.3.3*

So much sharing can be done

### 5/5 — Photo Books are Great

*2026-05-18, version 4.3.3*

Just like the other reviewers, I too am very impressed with the Cluster App. Very easy to use and to interact with the current 25 users in our group. 

What these reviews don’t mention is the ability to create photo books. I have created 2,12x12  and 1, 8x8 hardbound books as well as 4, 5x5 soft cover books. The quality of the prints is fantastic. And the is no difference in quality of the photos regardless of size. The 5x5’s are as beautifully rendered as the larger formats.

### 5/5 — Awesome

*2026-04-02, version 4.3.1*

I love the app! It’s where you can put your photos in and everything! So fun! 5 stars for sure!

### 5/5 — Amazing app

*2026-02-21, version 4.3.1*

Love this app it’s great at sharing photos privately

### 5/5 — Cluster

*2025-10-24, version 4.2.5*

I am a horrible photographer but love having pictures of my trips.  Cluster is the best of my worlds.  I look forward to adding additional trips to Cluster.  This is a great ap

### 5/5 — Fantastic App

*2025-08-23, version 4.2.5*

Great for sharing photos

### 5/5 — Yes

*2025-04-24, version 4.2.5*

Very good

### 5/5 — Best way to share photos with friends and family

*2024-12-02, version 4.2.5*

Cluster is a simple easy to use app that is ideal for sharing photos with friends and family

### 5/5 — Memories

*2024-11-29, version 4.2.5*

This platform is an amazing way to “capture clusters of memories”

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*
