# CN Express Pass — user reviews

> 64 indexed App Store user reviews of CN Express Pass by Canadian National Railway Company, rated 2.47/5 from 30 ratings.

- Source: https://appshunter.io/ios/app/cn-express-pass/id1571750447/reviews
- App overview in markdown: https://appshunter.io/ios/app/cn-express-pass/id1571750447.md
- Rating breakdown: 5★ 9 · 4★ 1 · 3★ 2 · 2★ 1 · 1★ 16

## Newest reviews (16 of 64)

### 1/5 — Very bad app

*2024-11-05*

Bad app

### 1/5 — Ghoosi App

*2024-11-05, version 2.8.4*

Jeho Jehaa Ghoosaa CN oho jehi Ghoosi App

### 1/5 — Bad app

*2024-11-05*

Bad Apple not working all the time

### 1/5 — Today

*2024-11-04, version 2.8.4*

Not working after update

### 1/5 — App not working

*2024-11-04, version 2.8.4*

After the update app doesn’t support my username and password I did reset again and it showing same error please fix this issue

### 1/5 — App is not working

*2024-11-04, version 2.8.4*

Still app is not working . Whenever ingating and getting buckslip , and trying to open buckslip it shows nothing.

### 1/5 — APP NOT WORKING

*2024-11-04, version 2.8.4*

App is not working after recent update on 4th November 2024.

### 1/5 — After updating app , says incorrect password

*2024-11-04, version 2.8.4*

Can’t find chassis are good order or not 
Check at app says good order, when going out out gate booth says bad order chassi 
Make u turn , replace another chassi

### 1/5 — O

*2024-11-04, version 2.8.4*

Such a garbage app just a waste of time everyday to use it good for nothing

### 1/5 — Cumbersome

*2024-11-04, version 2.8.4*

Poorly designed and slow to use. Old app was much quicker. Have to do multiple swipes to find location of container once ingated.

### 1/5 — Functionality is a joke

*2024-10-30*

This app works on the understanding that you can never change your drivers license or home state. Whatever information that you put in during the registration is permanent and there’s no way to delete the account and start over if you move to another state and get a new drivers license, you have to create a whole new email to be able to use this app again. It’s infuriating.

### 1/5 — Unloading

*2024-09-30, version 2.8.3*

Very bad service every day unloading wating up to 2 hours in Surrey location

### 1/5 — Don’t fix what’s not broken

*2024-01-04*

The previous app was much more user friendly. This one you can barely find your box location if at all. Rarely works or lets you sign in. Proof that anything out of Canada is TRASH.

### 1/5 — App

*2023-12-01, version 2.6.8*

Garage app , wasting time, old app was 100% much better, so slow,

### 1/5 — Bad app.

*2023-12-01, version 2.6.8*

Not work properly confused app

### 1/5 — Worst app

*2023-11-29, version 2.6.8*

Fuddu cn di fuddu appp

## Most critical reviews (10 lowest-rated)

### 1/5 — does anyone maintain this app?

*2026-03-05, version 3.0.14*

for months now loads going to Quebec wont be accepted on the app with the same error every time, calling to ingate can take up to 50 phone calls before someone answers, but im sure whoever reads this doesnt even care.

### 1/5 — Not being up to date

*2026-02-15, version 3.0.13*

Sometimes it is not update to show the current situation of loads and shows some errors like; not billed yet while it has already billed; pick up not found in inventory.

### 1/5 — App functionality

*2026-01-23, version 3.0.13*

I can’t use the option at top, the triple line option, the back arrow and X option in the app. That’s only problem I have with this app.

### 1/5 — Date and time error

*2025-09-10, version 3.0.5*

Oye MR IT GUY, Every time trying to type time in, it shows an error, in the following format which is not correct factually or logically. Check below in eastern canada
For an RV of 6:00 pm
"Select an ETA within Sep 10, 2025 at 8:30:00 PM - Sep 10, 2025 at 7:59:00 PM"
I wish it could be fixed sooner than later"

### 1/5 — app doesnt work

*2025-06-20*

I have had to use the kiosk every single time, even when i plan a load in the app it doesnt work for ingates.

now im trying to update the mandatory training and it wont even let me log in, cn doesnt give you any other option than the app

### 1/5 — Gary

*2025-06-19, version 3.0.1*

Fudu app

### 1/5 — Not working

*2024-12-19, version 2.8.6*

For pickup only, app does not ask or allow driver to enter chassis number and obviously at gate it doesn't work afterwards.Did everything on my end like installing app again, updating phone etc.   Please fix. its headache more than connivence. PLEASE FIX.

### 1/5 — Not working on gate

*2024-11-28, version 2.8.5*

Newer work after update

### 1/5 — App Not working

*2024-11-06, version 2.8.5*

Although App was updated it is not working and login issue is not resolved……

### 1/5 — Horrible

*2024-11-06*

This app always has issues not useful if we have to repeat the info at kiosk when we arrive to the rail .

## Most praised reviews (8 highest-rated)

### 5/5 — Multi issues fixes

*2024-04-09, version 2.7.0*

Hello, we fixed slow issue just before Christmas 2023.
We added railcar assignment in april 2024 (if not updating, swap down to refresh).
Consistently adding new functions.
Please report your issues using feedback within app top left menu, we are monitoring them.

### 5/5 — Great improvement

*2023-06-20, version 2.6.2*

Great improvements from when it was first created.

### 3/5 — Who is the genius said in who developed this app fire them quick

*2024-03-21*

Wherever

### 3/5 — Vas bien mais

*2023-07-03, version 2.6.2*

Quand on veut envoyer en courriel ou texto les billets d’entrer ou les billets de sortie a notre dispatch sa ne marche pas

### 2/5 — Outgate error

*2026-03-25, version 3.1.0*

Since updated the app it not allows you to enter empty containers information. Every time need to call remprex to outgate an empty unit. Its really frustrating.

### 2/5 — Why no QR scan ?

*2025-02-08*

I wonder what is point of it when check in if no QR code scan or number to enter no need to go through everything and give us like location map shows stuff like that make app real express not just enter details

### 2/5 — Rail car assignment and empty return to yard

*2023-08-22, version 2.6.4*

Calgary .   Doesn’t show rail car assignment , have to take pictures at booth and doesn’t allow empty return to yard to be added in app without booking number .

### 2/5 — not very good

*2023-08-08*

it keeps logging me off due to inactivity even if it’s been 24hrs which means the face recognition is useless cause i need to manually add password each time.  more buttons to get thru to your mission and slower than last app. why the need for the new app if the last one was functional and easier (in my opinion)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*
