Service Not Received
I am writing to inform you that I paid for your app, but unfortunately I have not received the service that was promised. Despite completing the payment, I am unable to access the features I paid for.
Please review my account and resolve this issue as soon as possible. If the service cannot be provided, I kindly request a full refund.
Please review my account and resolve this issue as soon as possible. If the service cannot be provided, I kindly request a full refund.
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Response from developer
Thank you for reaching out - we're sorry to hear about the access trouble after your purchase. Please try the "Restore Purchases" option in the app settings, as this often resolves subscription sync issues with the App Store; if that doesn't work, contact upyzhyk@gmail.com with your receipt and we'll sort it immediately. We appreciate your patience and want to get you studying right away!
