# CNB Bank & Trust — user reviews > 51 indexed App Store user reviews of CNB Bank & Trust by CNB Bank & Trust Mobile Banking, rated 4.70/5 from 914 ratings. - Source: https://appshunter.io/ios/app/cnb-bank-and-trust/id573565986/reviews - App overview in markdown: https://appshunter.io/ios/app/cnb-bank-and-trust/id573565986.md - Rating breakdown: 5★ 761 · 4★ 83 · 3★ 31 · 2★ 16 · 1★ 23 ## What do users think of CNB Bank & Trust? Overall sentiment: neutral **Pros** - 👍 Easy to navigate - 👍 User-friendly app - 👍 Convenient online banking - 👍 Great community bank - 👍 Friendly and helpful employees **Cons** - 🐛 Glitchy and crashes - 🐛 Account information disappears - 🐛 Difficult to accomplish simple tasks - 🐛 Antiquated and not intuitive - 🐛 Pending transactions confusing **Commonly reported bugs** - Incompatible with iOS 16 - Face ID login issues after updates - App crashes on launch **Most requested features** - Improve autopay settings - Add quick pay option to friends - Optimize for larger screens like iPad - Improve transaction history and bill pay ## Newest reviews (16 of 51) ### 3/5 — Just Average *2025-09-28* The app is not intuitive. Could use some big improvements to make it easy to navigate and pay loans. **Developer response:** We are sorry for the inconvenience. Please contact your local branch, or call customer service at 866-342-2620 for assistance with the mobile app. ### 3/5 — Just okay *2025-06-10* The bill pay feature is my go-to on this banking app, but trying to tweak autopay settings? Nope, gotta teleport to the website like it’s 1999. At least the app tosses you a lifeline with a quick link to get there! **Developer response:** We apologize for the inconvenience. For assistance with the mobile app, please contact your local branch or call our customer service team at 866-342-2620. We're happy to help. ### 4/5 — Cnb *2025-05-17, version 23.0.51002* The app. Is good. Keeps me updated on my balance and debits immediately. ### 3/5 — Works half the time *2025-05-14* The app is very convenient but at times the account information for at least one of my accounts somehow disappears and that’s frustrating. **Developer response:** We are sorry for the inconvenience. Please contact your local branch, or call customer service at 866-342-2620 for assistance with the mobile app. ### 5/5 — Customer *2025-05-13* Luv this bank and all the services and employees **Developer response:** Thank you so much for the five-star review! We are delighted that you like working with CNB Bank & Trust. If there's anything we can do to help, please call customer service at 866-342-2620 or call your local branch and someone will be happy to assist. ### 5/5 — Customer *2025-04-11* Luv this bank and all the services and employees **Developer response:** Thank you so much for the five-star review! We are delighted that you like working with CNB Bank & Trust. If there's anything we can do to help, please call customer service at 866-342-2620 or call your local branch and someone will be happy to assist. ### 5/5 — Great Banking App! *2025-03-10, version 23.0.51000* Easy to use and navigate. ### 5/5 — Love CNB BANK & TRUST *2025-03-09* We love the changes to the app. It is easy to navigate and customer friendly. Keep up the great work! CNB is the best and has been for many, many years. **Developer response:** Thank you so much for the five-star review! We are delighted that you like the CNB Bank & Trust app. If there's anything we can do to help, please call customer service at 866-342-2620 or call your local branch and someone will be happy to assist. ### 5/5 — Easy to use *2025-02-28* It’s a user friendly app , love being able to do all of my banking on line , super easy to use **Developer response:** Thank you so much for the five-star review! We are delighted that you like the CNB Bank & Trust app. If there's anything we can do to help, please call customer service at 866-342-2620 or call your local branch and someone will be happy to assist. ### 5/5 — Great *2025-02-26, version 23.0.51000* Easy to use. Love the app ### 5/5 — Cnb *2025-02-22* Always friendly bank, helps with the app, home town service with global service….awesome combination! **Developer response:** Thank you so much for the five-star review! We are delighted that you like the CNB Bank & Trust app. If there's anything we can do to help, please call customer service at 866-342-2620 or call your local branch and someone will be happy to assist. ### 5/5 — CNB Bank & Trust *2025-02-22, version 23.0.51000* Very intuitive, user friendly app ### 5/5 — Bank customer *2025-02-21* I have been banking with Cnb bank for a very long time. I am very pleased with all of the services that I have used throughout the years. **Developer response:** Thank you so much for the five-star review! We are delighted that you like the CNB Bank & Trust app. If there's anything we can do to help, please call customer service at 866-342-2620 or call your local branch and someone will be happy to assist. ### 5/5 — Review *2025-02-21* I use this app all the time…making banking convenient whether at home or on the go. **Developer response:** Thank you so much for the five-star review! We are delighted that you like the CNB Bank & Trust app. If there's anything we can do to help, please call customer service at 866-342-2620 or call your local branch and someone will be happy to assist. ### 5/5 — Handy *2025-02-20* Easy way to keep track of account and make transfers **Developer response:** Thank you so much for the five-star review! We are delighted that you like the CNB Bank & Trust app. If there's anything we can do to help, please call customer service at 866-342-2620 or call your local branch and someone will be happy to assist. ### 5/5 — Simple *2025-02-20* Good banking app! Lots of features that I find useful and fairly easy to navigate with the exception of Zelle with I had to ask for help on. But a representative answered the phone when I called the branch and helped me out now I don’t have any issues. **Developer response:** Thank you so much for the five-star review! We are delighted that you like the CNB Bank & Trust app. If there's anything we can do to help, please call customer service at 866-342-2620 or call your local branch and someone will be happy to assist. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2025-05-17, version 23.0.51002* Glitchy. Hard to find certain things like linking external accounts ### 1/5 — Junk *2023-09-02* This app is crap and cnb should be ashamed and embarrassed. ### 1/5 — Does Not Work *2022-09-21, version 22.1.20* Cannot believe that a developer did not test their app with the new IOS16 prior to its release. That is very poor. ### 1/5 — Displeased *2022-09-21, version 22.1.20* Very rudimentary mobile app. I haven’t even been able to open it since iOS 16… ### 1/5 — Not updated for iOS 16 *2022-09-21, version 22.1.20* The app immediately crashes upon opening in iOS 16. The fact that this app receives so little update support is disconcerting— aren’t cybersecurity threats constantly evolving? ### 1/5 — App won’t open *2022-09-18* I just updated to ios16 today and now I can’t open the CNB app. It starts to open but immediately closes itself. I’ve never had this problem before. Hopefully someone can give me advice on how to fix this problem. I’m still unable to open the app, please fix soon ### 1/5 — Hurry!!! *2013-09-23, version 2.5.22* Not working since I updated to iOS 7! ### 2/5 — FIX IT ASAP *2025-07-30, version 23.0.51002* App is antiquated. Takes too many steps to get anything accomplished. Shouldn’t be that difficult to accomplish simple tasks like paying a HELOC ### 2/5 — FIX IT ASAP *2025-02-28, version 23.0.51000* App is antiquated. Takes too many steps to get anything accomplished. Shouldn’t be that difficult to accomplish simple tasks like paying a HELOC ### 2/5 — CNB App Review *2025-02-23* Not happy with this new app due to transactions in “pending” status. At other times, available amount and actual amount may be different so I have to guess what is pending but not in “pending” status. Prior system at CNB was accurate at all times with no guessing of my banking account information. Thank you. **Developer response:** We are sorry for the inconvenience. Please contact your local branch, or call customer service at 866-342-2620 for assistance with the mobile app. ## Most praised reviews (10 highest-rated) ### 5/5 — Great experience!!! *2025-10-18* The application is easy to navigate and interact with. **Developer response:** Thank you so much for the five-star review! We are delighted that you like the CNB Bank & Trust app. If there's anything we can do to help, please call customer service at 866-342-2620 or call your local branch and someone will be happy to assist. ### 5/5 — Online banking *2025-06-15, version 23.0.51002* I love it! Easy to navigate! ### 5/5 — Love CNB BANK & TRUST *2025-06-12* We love the changes to the app. It is easy to navigate and customer friendly. Keep up the great work! CNB is the best and has been for many, many years. **Developer response:** Thank you so much for the five-star review! We are delighted that you like the CNB Bank & Trust app. If there's anything we can do to help, please call customer service at 866-342-2620 or call your local branch and someone will be happy to assist. ### 5/5 — Easy to use *2025-05-30* It’s a user friendly app , love being able to do all of my banking on line , super easy to use **Developer response:** Thank you so much for the five-star review! We are delighted that you like the CNB Bank & Trust app. If there's anything we can do to help, please call customer service at 866-342-2620 or call your local branch and someone will be happy to assist. ### 5/5 — Love this bank *2025-05-30, version 23.0.51002* I love this bank! The employees are always so nice and helpful!! ### 5/5 — Review *2025-05-20* I use the CNB app often. It is so handy to be able to take care of banking needs no matter where you are🙋‍♀️ **Developer response:** Thank you so much for the five-star review! We are delighted that you like the CNB Bank & Trust app. If there's anything we can do to help, please call customer service at 866-342-2620 or call your local branch and someone will be happy to assist. ### 5/5 — Very User Friendly! *2025-05-15* App is user friendly, and very informative. ### 5/5 — Great App *2025-05-14, version 23.0.51002* CNB has the best and most secure bank app, it is simply awesome! ### 5/5 — Handy *2025-05-14* Easy way to keep track of account and make transfers **Developer response:** Thank you so much for the five-star review! We are delighted that you like the CNB Bank & Trust app. If there's anything we can do to help, please call customer service at 866-342-2620 or call your local branch and someone will be happy to assist. ### 5/5 — Bank customer *2025-05-13* I have been banking with Cnb bank for a very long time. I am very pleased with all of the services that I have used throughout the years. **Developer response:** Thank you so much for the five-star review! We are delighted that you like the CNB Bank & Trust app. If there's anything we can do to help, please call customer service at 866-342-2620 or call your local branch and someone will be happy to assist. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*