# CNB Now — user reviews > 35 indexed App Store user reviews of CNB Now by CNB Bank Inc, rated 4.40/5 from 371 ratings. - Source: https://appshunter.io/ios/app/cnb-now/id6460935161/reviews - App overview in markdown: https://appshunter.io/ios/app/cnb-now/id6460935161.md - Rating breakdown: 5★ 284 · 4★ 38 · 3★ 7 · 2★ 9 · 1★ 33 ## What do users think of CNB Now? Overall sentiment: negative **Pros** - 👍 Excellent app and ease of use - 👍 Reliable and easy to use - 👍 Love the simplicity - 👍 Always helpful customer service - 👍 Great online banking app - 👍 Customer service treated me well - 👍 Good but could be better - 👍 New mobile phone app **Cons** - 🐛 App constantly logs out - 🐛 Locks up on Face ID - 🐛 Frustrating online check deposit - 🐛 Unreliable, frequent outages - 🐛 Locked out frequently - 🐛 Password not recognized - 🐛 Biometrics not working - 🐛 Slow and confusing app - 🐛 Overbearing and annoying to use - 🐛 Re-prompts for username/password - 🐛 Login issues after updates - 🐛 Apple Pay/card issues after app use - 🐛 Old app was better **Commonly reported bugs** - App constantly logs me out - App locks up on Face ID - Online check deposit doesn't register clear pictures - App is temporarily unavailable / having outages - Password doesn't get recognized - Biometrics consistently not working - Facial biometrics not available - App picks random times to stop working - App requires username and password again frequently - App doesn't remember login info - Prompt to take picture of check won't appear - Get locked out of account monthly - Username not accepted when resetting password - Unable to log in after new update - Apple Pay and card stopped working after app download **Most requested features** - Need landscape mode for iPad - Ability to sync with Quicken - Use authentication app for login (Okta, Duo, Microsoft Authenticator) - Go back to the old app ## Newest reviews (10 of 35) ### 3/5 — Mobile is okay when it works *2026-02-06* Often locks up on Face ID. Have to reset periodically it’s a pain sometimes ### 3/5 — Decent banking app *2025-11-14* Itd be a really great banking app if i could do mobile deposit everyday of the week without any delay for the weekend and another thing is the biometric sign in doesnt work on saturdays for some reason. All in all just an average banking app. ### 3/5 — Mobile is okay when it works *2025-06-27* Often locks up on Face ID. Have to reset periodically it’s a pain sometimes ### 3/5 — Needs improvement *2025-06-06* The biometrics are consistently not working for this app. I also find the abilities to complete certain forms of transactions and interactions with my institution lacking in this app in comparison with other financial institution apps I have used in the past. ### 4/5 — Good but could be better *2025-06-05* Getting there ### 2/5 — Facial biometrics *2025-06-03, version 6.0.5643* I used to love the site but not it keeps saying facial biometrics not available so right now not to happy ### 4/5 — New Mobile Phone App *2025-03-19* Liked the Last App Better. ### 2/5 — Very dissatisfied *2025-02-23* The app picks random times I stop working. It also decides to al to user name and password again after about every 10th use. Extremely inconvenient 😞 ### 4/5 — Log out *2025-02-22* The biggest problem I have with this app is it don’t always remember me and my loggin info and this happens at the worst times like when I’m in a hurry out driving. ### 1/5 — The App Development team is garbage *2024-02-25, version 5.0.31.4702651585* I’m locked out twice a month, password doesn’t get recognized. Do better or leave and work at Walmart App Dev team. ## Most critical reviews (10 lowest-rated) ### 1/5 — New update *2026-06-21, version 6.0.0.16822* After sign in all it does is spin. ### 1/5 — Not great! *2026-03-07* App constantly logged me out even when I had correct log in and password. ### 1/5 — Problem and more problems with depositing checks *2026-01-09* The bank is only open while im working so in order to deposit my check i do it through the app unless i go to the bank on Saturday morning. The online check deposit is so frustrating. No matter how clear the picture is it wont register it. Ive almost NEVER NOT had problems when depositing online. I cant access money because of your broken banking app. Please fix i will update this when it is fixed. ### 1/5 — Unreliable *2025-12-07* I'm constantly unable to access this app because it's having outages or "temporarily unavailable". Being something so important, it's unacceptable for the app to be so unreliable. ### 1/5 — The App Development team is garbage *2025-11-16* I’m locked out twice a month, password doesn’t get recognized. Do better or leave and work at Walmart App Dev team. Also your app breaks down so much. Seems like front end and back end don’t know what they are doing. ### 1/5 — Horrible *2025-10-07, version 6.0.0.10292* Logs out every few days. Useless. Only 15 years behind other banking apps. Do better CNB!!! ### 1/5 — Ongoing problem *2025-06-06* The app makes me physically type in a password every time I login, even though I have facial recognition set up. ### 1/5 — Worst banking app known to man *2025-04-06* This is the worst banking app ive used. Its extremely slow and has 20 different apps with the same name. Hard to set up aswell. I do not recommend ### 1/5 — Review *2025-03-06, version 6.0.4124* It’s over bearing and annoying to use ### 1/5 — Frustrating app *2024-11-22* I use this app for mobile deposit, and have been doing so for a few years, with the most recent update, occasionally the prompt to take a picture of your check WONT EVEN APPEAR. You literally have to get lucky to get the 'take picture' button every time you open the camera to deposit a check. ## Most praised reviews (10 highest-rated) ### 5/5 — Jeff Phillips *2026-06-28* Always helpful customer service ### 5/5 — Love it *2026-06-26* Watch balances day to day transfer money is a breeze especially bank to bank Zelle wonderful great app ### 5/5 — Review *2026-06-26* I’m happy with this bank it’s amazing ### 5/5 — Excellent *2026-05-11, version 6.0.0.15277* Love it ### 5/5 — Mr Phillips *2026-03-15, version 6.0.0.12888* Excellent app and ease of use ### 5/5 — Customer *2025-02-23* I really like this bank I have been with them for about 19 years and they have always treated me like I belong ### 5/5 — Great Online Banking App *2025-02-22* Reliable and very easy to use ### 5/5 — Review *2025-02-22* Love the simplicity of the app. I would love the ability to sync it with Quicken. ### 5/5 — Jeff Phillips *2025-02-21* Always helpful customer service ### 4/5 — Almost perfect *2025-11-09* Need landscape mode for iPad. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*