# CNB Sevierville Mobile — user reviews > 36 indexed App Store user reviews of CNB Sevierville Mobile by Citizens National Bank (TN), rated 4.80/5 from 3,621 ratings. - Source: https://appshunter.io/ios/app/cnb-sevierville-mobile/id1055780511/reviews - App overview in markdown: https://appshunter.io/ios/app/cnb-sevierville-mobile/id1055780511.md - Rating breakdown: 5★ 3,301 · 4★ 195 · 3★ 56 · 2★ 19 · 1★ 50 ## What do users think of CNB Sevierville Mobile? Overall sentiment: positive **Pros** - 🚀 Fast and easy to use - 👍 User-friendly interface - 🔒 Secure banking experience - 💡 Convenient mobile features - 👍 Excellent customer service **Cons** - 🐛 Inconsistent account balances - 🐛 Login issues after updates - 💡 Increase deposit limits - 🐛 Unreliable check deposit **Commonly reported bugs** - Login screen freezes - Compatibility issues with older devices **Most requested features** - Improve check deposit process - Add more account linking options - Provide faster updates on transactions ## Newest reviews (12 of 36) ### 5/5 — Banking is a breeze! *2022-11-29, version 2.47.1* I love CNB Tennessee. I can bank from anywhere. It is so convenient being able to withdraw, transfer, or even deposit checks remotely and with access to my account from a mobile device. CNB can help with all your needs- checking, savings, credit card, loans, etc. The customer service is also fantastic! Bank with CNB! Citizens National Bank is the BEST!! ### 5/5 — CNB Mobile app *2022-10-12, version 2.46.0* Super fast and easy to navigate! ### 5/5 — Great app, great bank *2022-02-07, version 2.37.0* Citizens National Bank is the absolute best banking experience you can have and the app is amazing! ### 5/5 — App *2021-12-10, version 2.36.0* Love the app ### 5/5 — Best Bank! *2021-06-25, version 2.31.1* Best bank around! Customer service is at the top of their priority! Makes you feel so welcome! I know my funds are safe Nancy Walden ### 5/5 — Thanks *2021-06-12, version 2.31.0* I always wanted to have this function on my citizens national bank app so thank you for allowing us to cash checks from home ### 5/5 — Needs some work *2021-06-02, version 2.30.0* I have had many issues with the app, like not being able to add payees, not being able to link to my bank credit card, the customer service is great when I finally get a text back but that’s usually a day or two later ### 5/5 — CNB Sevierville Tn. *2020-06-28, version 2.19.2* Fantastic app! I love the updates. Great technical support team and the branches are always so helpful ### 5/5 — First Time Mobile Deposit *2020-03-24, version 2.16.1* I did my first mobile deposits today. Love it! Will definitely be using this feature many more times. Not only is it efficient for me, but also doesn’t require tellers to spend time doing transactions. Thanks! ### 5/5 — EXCELLENCE *2020-02-04, version 2.15.1* Excellence is one word that describes CITIZEN NATIONAL BANK ### 5/5 — Mobile deposits *2020-01-11, version 2.15.1* I am very happy with the mobile deposit ability. The company that I work for refuses to get direct deposit! ### 5/5 — CNB *2020-01-09, version 2.15.1* Great BANK to work with the People are frienly and very knowledgeable. ## Most critical reviews (10 lowest-rated) ### 1/5 — Latest Update REQUIRES iOS 18 *2026-06-07, version 3.28.0* I’m still on iOS 17 with no plans to update to 18+. Now I can’t update App or login. Can you please fix so app is still compatible with iOS 17.7.2? ### 1/5 — Update Now I Can’t Login *2024-09-17, version 3.16.0* Just installed the 9/12 update and now I’m stuck on the screen with this message no matter what I do, and even if I do follow the directions, I still can’t get past it… “Please enable your device passcode or connect to the internet to sign in. You're currently offline. In order to support offline viewing of your data, you must first have a passcode enabled for your device. To set up a device passcode or change your connection settings, head over to the Settings app.” ### 1/5 — Garbage *2023-09-20, version 3.6.0* Also use another bank institution, and it is MOONS better. The check depositing is trash, the deposits and withdrawals never up to date. CNB is old school. It’s like teaching your grandfather how to use a smart phone…. Check out other banks and try again. ### 1/5 — Blah *2021-11-15, version 2.36.0* Confusing on the available amount in your account. It will say you have a certain amount, then days later, without spending any money, it will say a different amount. Other banking apps tell you exactly what’s available. With this app you have to do the math yourself on the pending charges. Annoying when you’re trying to quickly figure out your balance. ### 1/5 — App doesn’t work *2021-01-13, version 2.25.0* Bank has been working on my mobile phone for over 3 months. And it still doesn’t work. I have a feeling that I may not be important. I have banked with CNB for over 20 years. ### 1/5 — Check Deposit Error *2020-01-07, version 2.15.1* Kindly make the check deposit over the cell phone little bit more easy ### 1/5 — Bad *2016-01-06, version 2.0.33* It will open but won't even show the login part it's always loading it ### 2/5 — Frustrating *2022-07-01, version 2.42.2* The customer service is good but the app and banking overall is frustrating. It says there is an error updating at least 3 times a week and it always says I have more money than I do when I haven’t spent any, and direct deposits take to long to come on your account. ### 3/5 — Mobile deposit issues *2026-08-22, version 3.37.0* This mobile deposit service is hit or miss. Some days it works, others it doesn’t after multiple attempts. Try different backgrounds, different lighting and it makes no difference. I have to go inside bank to deposit and they have no idea why it works intermittently. They say they receive complaints daily. If that’s the case, either fix it or change services. ### 3/5 — Good but very limited *2020-01-07, version 2.15.1* Deposit limit way too low per month, I have requested increases with no results ## Most praised reviews (10 highest-rated) ### 5/5 — Fabulous Bank *2025-12-24, version 3.30.0* Everyone I have dealt with has been professional and always smiling. They make you feel like you are dealing with family. The best of the family 😁 ### 5/5 — The BEST *2025-10-29, version 3.28.0* Overall CNB has served us the BEST of any bank we have worked with! ### 5/5 — CNB Mobile App *2025-07-05, version 3.24.0* Easy, quick and secure way to manage multiple business accounts ### 5/5 — CNB *2024-05-31, version 3.12.0* They are the best ### 5/5 — My account *2024-03-14, version 3.10.3* This is a very useful and necessary service. It is greatly appreciated! ### 5/5 — Amazing app! *2024-03-02, version 3.10.1* The cnb app is very user friendly and works fast! I also really enjoy all the digital features that are available. ### 5/5 — Great convenience *2024-02-12, version 3.9.0* I love the ease of transferring to our other checking account and savings account. This is by far easier than having to drive into town. Thank you for making banking easier! ### 5/5 — Meets my needs, with ease and simplicity! *2024-01-19, version 3.9.0* The CNB app meets my needs, with ease and simplicity! ### 5/5 — Satisfying *2023-04-20, version 3.1.2* I just enjoy bancking here. Staff is friendly and helpful. I also love using my mobile deposit app ### 5/5 — CNB App! *2023-03-11, version 3.0.1* Just started with CNB and I found their App far superior to me previous Bank. Besides having a very modern sleek look,the easy to follow Dashboard really is simple to navigate. I really like the option to decide the spending amount before you are notified & the ease of transferring cash from one account to the other. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*