# CNB Somerset Mobile — user reviews

> 13 indexed App Store user reviews of CNB Somerset Mobile by Citizens National Bank, rated 4.80/5 from 1,617 ratings.

- Source: https://appshunter.io/ios/app/cnb-somerset-mobile/id1606939096/reviews
- App overview in markdown: https://appshunter.io/ios/app/cnb-somerset-mobile/id1606939096.md
- Rating breakdown: 5★ 1,474 · 4★ 87 · 3★ 18 · 2★ 10 · 1★ 28

## What do users think of CNB Somerset Mobile?

Overall sentiment: positive

**Pros**

- 🚀 Great mobile deposit
- 👍 Easy to use app
- 👍 Helpful and friendly staff

**Cons**

- 🐛 No way to contact support when issues arise

**Commonly reported bugs**

- New app removed running balance display
- Inconsistent app behavior after updates

**Most requested features**

- Modernize app design and UI
- Add running balance display
- Improve readability of app

## Most critical reviews (10 lowest-rated)

### 1/5 — Broken

*2026-02-06, version 3.30.2*

Still broken

### 1/5 — Horrible

*2025-06-22, version 3.24.0*

No way to talk to anyone when something goes wrong

### 1/5 — Please add running total!

*2022-06-22, version 2.42.2*

This new app doesn’t show a running total anymore, which gave me more peace of mind. It only shows all the charges and the available balance.

### 5/5 — Broken

*2026-08-24, version 3.37.0*

Love this app, but it’s severely broken.

### 5/5 — Great

*2024-12-21, version 3.18.0*

Great app. Mobile deposit works great!

### 5/5 — Love it!

*2024-12-06, version 3.18.0*

I love being able to check my balance, transfer between accounts, deposit checks

### 5/5 — Awesome Service!

*2024-12-04, version 3.18.0*

Best Bank in Kentucky along with a great app for ease and functionality!

### 5/5 — Great bank

*2024-11-11, version 3.17.0*

The app has a great user interface and is very simple and easy to follow and figure out I like the way that it is set up and designed to where you can organize your dashboard. This is a great banking app.

### 5/5 — Please modernize

*2024-01-12, version 3.9.0*

Love my bank but with this app was more modernized and had a better theme/UI. The dark blue is extremely hard to read for some folks. 🩵CNBS thoogh!

### 5/5 — Citizens app

*2023-08-17, version 3.4.0*

This has really made things easier, nice app

## Most praised reviews (3 highest-rated)

### 5/5 — For the people that work there

*2023-07-02, version 3.3.2*

I want to thank you for making me feel important when I come in. You all always have a happy smile.

### 5/5 — Excellent app!

*2022-06-08, version 2.41.0*

Excellent app ,faster! Canella22

### 5/5 — Fix

*2022-05-22, version 2.41.0*

Why doesn’t this new app show an updated balance after each debit like the old one? Please fix this.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*