# CNCT · DOO — AI-Powered Customer Experience

> AI-Powered Customer Experience (iPhone/iPad app by DOO Inc..)

- Source: https://appshunter.io/ios/app/cnct-doo/id6737175716 (this page in markdown: same URL + `.md`)
- Developer: [DOO Inc.](https://appshunter.io/developer/1488762911)
- Category: Business
- Price: Free
- Age rating: 17+
- Requires: iOS 17.0 · 27 MB
- Languages: American English, Arabic
- Released: 2024-11-08
- Data updated: 2026-11-08

## What is CNCT · DOO?

CNCT keeps your customer experience in your pocket.
Manage conversations, stay in sync with your team, and act on customer needs, anytime and anywhere.

CNCT is the mobile app for teams using the DOO platform. Sign in with the account your company gives you.

With CNCT, you can:
• Answer customers on several channels (WhatsApp, Instagram, and more) from one inbox.
• Get notified about new conversations and company announcements.
• Assign conversations, set status, priority and labels, and snooze until later.
• Keep teammates aligned with private notes on every contact.
• Send photos and voice notes, and see Instagram story replies, mentions and videos.
• Follow up on tickets and today's bookings.
• Track your team's performance with insights.
• See your team's floor on your home screen with widgets: open conversations, who's online and the busiest inboxes.

PERFECT FOR:
• Teams handling customer inquiries across multiple channels.
• Businesses that need to stay responsive while on the move.
• Managers who want real-time visibility into customer conversations.
• Any organization aiming to improve response speed and team collaboration.

FEATURES:
• Unified Inbox – Every channel, one place.
• Smart Notifications – Never miss a customer moment.
• Team Collaboration – Private notes, assignment and seamless handoffs.
• Organization Tools – Statuses, labels, priority and snooze.
• Tickets, Bookings and Insights – The whole workspace on the go.
• Home Screen Widgets – Your team's floor at a glance, on iPhone, and iPad.
• English and Arabic.

Transform how your team delivers exceptional customer experiences. Download CNCT and keep your customers at the center of everything you do.

## Is CNCT · DOO safe?

Not enough ratings yet to assess CNCT · DOO.

## Is CNCT · DOO legit?

CNCT · DOO appears to be a legitimate app. The AppsHunter Legitimacy Score for CNCT · DOO is 83 out of 100 points across 7 verification signals from App Store and developer data.


## Version history (last 4 releases)

### 3.0.0 — 2026-11-08

CNCT has been rebuilt from the ground up.

• A new look: a cleaner, faster inbox with a floating navigation button, designed for the latest iPhone and iPad.
• Home screen widgets: see your team's floor at a glance, including open conversations, who's online and busy, the busiest inboxes and who's on. Available in every size, including Extra Large on iPad.
• Notifications: get alerted to new conversations and company announcements. If another colleague takes an unassigned chat, its alerts are cleared for you.
• Voice notes: record, send and play voice notes in conversations more easily.
• Instagram: story replies, mentions and videos now appear in the conversation.
• Private notes: see every internal note about a contact, across all their conversations.
• Tickets, bookings and insights: updated screens for your tickets, today's bookings and your team's performance.
• Shake to send feedback from anywhere in the app.
• A new interactive guide to help you get started.
• Full support for English and Arabic.

### 2.1 — 2025-08-31

What’s New:
• Improved notifications
• Reset password issue fixed
• UI style enhancements for a smoother experience

### 2.0 — 2025-08-17

Major Update: Complete Platform Redesign

NEW FEATURES:
• Enhanced real-time notifications with smart prioritization
• Improved conversation management with better organization tools
• Streamlined team collaboration with private notes system
• Updated user interface for better mobile experience
• Production-ready push notifications for instant updates

IMPROVEMENTS:
• Faster message loading and smoother scrolling
• Better offline support and sync capabilities
• Enhanced security and reliability
• Optimized for iOS 18+ with improved performance
• New app icon and visual refresh

TECHNICAL ENHANCEMENTS:
• Updated to latest React Native for better stability
• Improved Firebase integration for real-time features
• Enhanced background processing for notifications
• Better memory management and app responsiveness

This major update transforms how you manage customer conversations on mobile. Experience the new DOO Connect with improved performance, reliability, and user experience.

### 1.0 — 2024-11-08

No release notes.

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## More apps by DOO Inc.

- [DOO Partner](https://appshunter.io/ios/app/doo-partner/id1488763027)

All apps by DOO Inc.: https://appshunter.io/developer/1488762911

## Related topics

[cnct](https://appshunter.io/ios/topics/cnct)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-08.*