# CNCW — user reviews > 32 indexed App Store user reviews of CNCW by Paymentus Corporation, rated 4.80/5 from 160 ratings. - Source: https://appshunter.io/ios/app/cncw/id779712424/reviews - App overview in markdown: https://appshunter.io/ios/app/cncw/id779712424.md - Rating breakdown: 5★ 139 · 4★ 16 · 3★ 4 · 2★ 0 · 1★ 1 ## Newest reviews (12 of 32) ### 4/5 — Review *2025-08-27, version 2.3.2* Its convenient to pay bills, but I would like additional information about past water usage and perhaps some graphs. ### 4/5 — Auto pay feature *2025-08-13, version 2.3.2* The autopay feature seems to not allow the right payment when initially setting up. ### 4/5 — Smooth to navigate *2024-11-29, version 2.3.1* Everything works smooth yet I have had for 6 years a message that won’t go away - someone needs to fix that please. ### 5/5 — Payment *2024-10-10* The app is really easy to use and I'm glad that it's free for the payment. ### 5/5 — Easy payments *2024-10-07* I really like the app because I have easy access to my account and I can do the payments fast ### 4/5 — Easy *2024-10-04, version 2.3.1* Easy and fast ### 5/5 — Easy *2024-09-02, version 2.3.1* App is so easy to use ### 5/5 — Unusable *2024-07-17* Will not accept any password, so I can’t even set up app. Is it good? Who knows! Hope they fix it. ### 5/5 — The easy and simplified way to stay on top of your bills *2024-06-25* Thank you ### 5/5 — Update much? *2024-06-14* Hi, loved the convenience of your app and paying my contra costa water bill. As of the last few months your company, payment is has yet to upgrade your software to be compatible with the IOS 11 updates. I hope contra costa water isn’t being charged for your lack of updating your bill pay app. ### 5/5 — Easy *2024-06-13, version 2.3.1* Cool ### 5/5 — It stopped working *2020-12-18, version 1.1.0* What happened to the app? It keeps crashing. Please fix. Thanks. ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam app *2022-06-04, version 2.0.0* Costs are reduced for using the app and what do you get? You get a big service charge. I cannot even see an itemized bill. This is nothing more than a payment interface. ### 1/5 — Worst app ever *2019-10-18, version 1.1.0* They charge you 3.95 per payment for no reason. And if you try to pay a bill on the app, You will have to put all your information to be told at the end that they can’t process your payment because you need to provide the zip code that you already provided. (Without giving you a box to enter said zip code in) Also you cannot erase cards that are no longer in use, so if you enter your card wrong the first time tot will always be there. It would take a lot of thinking to make this app worst ! 😝 ### 1/5 — Unusable *2018-01-24, version 1.1.0* Will not accept any password, so I can’t even set up app. Is it good? Who knows! Hope they fix it. ### 1/5 — Update? *2017-11-01, version 1.0.9* Did you all forget you have an app? It would be really awesome if you updated it so it can be used again. ### 1/5 — Update much? *2017-10-26, version 1.0.9* Hi, loved the convenience of your app and paying my contra costa water bill. As of the last few months your company, payment is has yet to upgrade your software to be compatible with the IOS 11 updates. I hope contra costa water isn’t being charged for your lack of updating your bill pay app. ### 1/5 — Update! *2017-10-02, version 1.0.9* Please update your app! ### 2/5 — Basic but ok *2020-04-10, version 1.1.0* Noticed some people mentioned $3.95 charge which I hated. Think they wave fee this year. ### 2/5 — Why do utility Co's think they're special? *2015-04-16, version 1.0.9* The app is helpful, but nothing special. But they do what most utility companies do - they charge a BIG transaction FEE OF $3.95 when using the app to make payments! And they wonder why the public does not have goodwill toward them. ### 3/5 — Auto pay feature *2025-02-08* The autopay feature seems to not allow the right payment when initially setting up. ### 3/5 — Thank you *2024-11-16, version 2.3.1* Ok yes ## Most praised reviews (10 highest-rated) ### 5/5 — Payment *2026-06-19, version 2.3.2* The app is really easy to use and I'm glad that it's free for the payment. ### 5/5 — App *2026-06-15, version 2.3.2* Great ### 5/5 — Great App *2026-06-04, version 2.3.2* App is very user friendly. Love it! ### 5/5 — Update much? *2026-01-27, version 2.3.2* Hi, loved the convenience of your app and paying my contra costa water bill. As of the last few months your company, payment is has yet to upgrade your software to be compatible with the IOS 11 updates. I hope contra costa water isn’t being charged for your lack of updating your bill pay app. ### 5/5 — Unusable *2026-01-14, version 2.3.2* Will not accept any password, so I can’t even set up app. Is it good? Who knows! Hope they fix it. ### 5/5 — Easy to use *2025-11-27, version 2.3.2* Good app ### 5/5 — Review *2025-07-15, version 2.3.2* Easy to use ### 5/5 — The easy and simplified way to stay on top of your bills *2025-06-10, version 2.3.2* Thank you ### 5/5 — Water *2024-12-03, version 2.3.1* It’s good way to pay when you’re away from home ### 5/5 — Review *2024-11-30* Easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*