# CNOC APP TELMEX

> Real-time network monitoring, incident management, and support interaction tool. (iPhone/iPad app by Teléfonos de México, S.A.B. de C.V..)

- Source: https://appshunter.io/ios/app/cnoc-app-telmex/id1440540754 (this page in markdown: same URL + `.md`)
- Developer: [Teléfonos de México, S.A.B. de C.V.](https://appshunter.io/developer/903505961)
- Category: Utilities, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 13.0 · 29 MB
- Languages: American English
- Released: 2019-11-14
- Data updated: 2026-06-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cnoc-app-telmex/id1440540754/reviews.md

## What is CNOC APP TELMEX?

APP CNOC una aplicación móvil sin costo que les permite tener en tiempo real:

* Visibilidad de todos los dispositivos que son monitoreados.
* Abrir y hacer seguimiento de los incidentes.
* Ver el detalle de los cambios programados dentro de su red e infraestructura.
* Recibir notificaciones y alertas de fallas masivas o de los eventos generados dentro de su red.
* Visualizar los dispositivos con más altos consumos y gráficas.
* Interacción con los ingenieros de soporte que están atendiendo un incidente.
* Evaluar a través de encuestas de satisfacción, los niveles de servicios de los ingenieros de CNOC.

## Key features

- Real-time device visibility
- Incident tracking and management
- Scheduled change details
- Failure and event notifications
- Device consumption analysis
- Support engineer interaction
- Service satisfaction surveys

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/cnoc-app-telmex/id1440540754/reviews.md

### 5/5 — Yo. Mero

*2020-08-22, version 1.4*

Hola

### 5/5 — Excelente App

*2019-04-12, version 1.0*

Muy productiva

## Frequently asked questions about CNOC APP TELMEX

### What can CNOC APP TELMEX do?

CNOC APP TELMEX allows users to see all monitored devices in real-time, open and track incidents, view scheduled network changes, and receive alerts for failures. It also enables interaction with support engineers and provides a way to evaluate service levels.

### Is CNOC APP TELMEX free to use?

Yes, CNOC APP TELMEX is a free mobile application with no associated costs for download or use.

### What devices does CNOC APP TELMEX support?

CNOC APP TELMEX is available for iPhone, iPad, and iPod devices.

### How often is CNOC APP TELMEX updated?

The app was last updated on December 10, 2024, indicating regular maintenance and updates to ensure reliability and functionality.

### What is the age rating for CNOC APP TELMEX?

CNOC APP TELMEX has an age rating of 4+, making it suitable for a wide range of users.

### Can I provide feedback on support engineers using CNOC APP TELMEX?

Yes, the application includes satisfaction surveys that allow users to evaluate the service levels provided by CNOC support engineers.

### Does CNOC APP TELMEX have ads?

No, CNOC APP TELMEX does not contain advertisements, providing an uninterrupted user experience.

### When was CNOC APP TELMEX first released?

CNOC APP TELMEX was initially released on November 14, 2019.

## Version history (last 5 releases)

### 1.9 — 2024-12-10

• Incorporación de mapas en los dispositivos de red para visualizar su geolocalización.
• Incorporación de nuevas gráficas para métricas de monitoreo como CPU, Memory, Autil, Abits, QoS, Temperature.
• Corrección de problemas en el módulo búsqueda.
• Vista de Tickets aperturados por grupo y estatus.

### 1.8 — 2022-06-17

1.- Mejora en experiencia de usuario.
2.- Mejoras en rendimiento

### 1.7 — 2021-12-18

1.- Mejora en experiencia de usuario.
2.- Mejoras en rendimiento

### 1.6 — 2021-02-15

1.- Módulo de favoritos.
2.- Notificaciones de intervenciones en red de clientes.
3.- Notificaciones de ráfagas de incidentes.
4.- Mejora en experiencia de usuario.
5.- Mejoras en rendimiento

### 1.5 — 2020-08-31

1.- Contactos de Matriz de escalación.
2.- Idioma Inglés.
3.- Plan de visitas a clientes.
4.- Apertura de Cambios.
5.- Mejora en experiencia de usuario.
6.- Mejoras en rendimiento

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## More apps by Teléfonos de México, S.A.B. de C.V.

- [Telmex](https://appshunter.io/ios/app/telmex/id1135440722)
- [Videoconferencia Telmex](https://appshunter.io/ios/app/videoconferencia-telmex/id1263120309)
- [WiFi INteligente](https://appshunter.io/ios/app/wifi-inteligente/id1581158683)
- [Videoconferencia Telmex +](https://appshunter.io/ios/app/videoconferencia-telmex-plus/id6746448711)

All apps by Teléfonos de México, S.A.B. de C.V.: https://appshunter.io/developer/903505961

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-25.*