# Co-op Live — user reviews > 77 indexed App Store user reviews of Co by Eastlands Arena Ltd, rated 5.00/5 from 5 ratings. - Source: https://appshunter.io/ios/app/co-op-live/id6464541762/reviews - App overview in markdown: https://appshunter.io/ios/app/co-op-live/id6464541762.md - Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## What do users think of Co? Overall sentiment: negative **Pros** - 👍 Works for some users - 👍 Straightforward for some **Cons** - 🐛 Login issues - 🐛 Ticket access problems - 🐛 App crashes/freezes - 🐛 Unnecessary app - 🐛 Slow performance - 🐛 Transferring tickets fails - 🐛 Account suspension - 🐛 Overly complicated setup - 🐛 Poor user experience - 🐛 Doesn't link to Ticketmaster - 🐛 Suspicious activity detection - 🐛 Clunky interface - 🐛 Repeatedly logs out - 🐛 Glitchy - 🐛 Inconsistent performance - 🐛 Data collection concerns - 🐛 Poorly designed - 🐛 Substandard app - 🐛 Doesn't work at venue - 🐛 Requires password reset - 🐛 Ticketmaster integration issues - 🐛 Forced app download - 🐛 Useless - 🐛 Appalling - 🐛 Horrific - 🐛 Pointless - 🐛 Dreadful - 🐛 Awful - 🐛 Rubbish - 🐛 Garbage - 🐛 Dogsh*t - 🐛 Soul destroying - 🐛 Bad - 🐛 Pathetic - 🐛 Broken - 🐛 Joke - 🐛 Bumhole - 🐛 Jobbies **Commonly reported bugs** - Login loops - Tickets not showing - App crashes on launch - App signs users out unexpectedly - Transferred tickets not appearing - Password reset issues - Verification failures - App gets stuck - App fails to connect to Ticketmaster - App believes connection is dodgy - Ticket transfer screen blank - Error messages during ticket transfer - Account suspended - Cannot contact support - App hangs during loading - Tickets not pulling through after verification - Chat support times out - App suspends account - Cannot unblock suspended account - App redirects to white page - App shows incorrect password - App detects unusual network activity - App suspends browsing activity - App accuses users of being bots - App doesn't load to Ticketmaster - Tickets not showing after transfer - App requires constant logging in - App doesn't allow adding tickets to Apple Wallet - App won't link to Ticketmaster account - App gives error messages - App cannot access tickets - App won't allow login - App shows identical tickets to Ticketmaster - App asks to download to Apple Wallet unnecessarily - App won't let me log in - App shows error code for tickets - App is clunky and buggy - App has poor color scheme and layout - App links to website with cookie acceptance on every page - App is clunky to use - App is not well thought out - App shows no tickets - App doesn't work at venue - App requires frequent password resets - App is slow to load - App is not necessary - App is a waste of time - App is a waste of storage **Most requested features** - Allow direct Ticketmaster app usage - Improve Ticketmaster integration - Fix login loops - Allow direct PDF ticket access - Simplify ticket transfer process - Improve app stability - Reduce login frequency - Allow direct ticket purchase on venue app - Stop sending irrelevant notifications ## Newest reviews (18 of 77) ### 1/5 — Utterly soul destroying *2025-12-06, version 1.3* Waste of time. Why did anyone think this was a good idea. Gigs and Tours tickets then create a co-op live account and transfer from Ticket Master… Horrific system ### 1/5 — Appalling - why doesn’t it work *2025-12-03* Off to a concert with tickets I bought almost 12 months ago. Tickets are in my Apple wallet but being told you need them on this “special” app to get in. Cannot get them to show in the co op app. Absolutely useless. Cannot get to talk to anyone about it. Who on earth thought this was a good idea clearly never intended for anyone to attend an event ever again! Slow clap … ### 1/5 — Makes no sense *2025-11-19, version 1.3* Kings of Leon tickets went on presale this morning, why on earth can’t you buy tickets off the venues app? No you have to download the coop membership app. Beyond frustrating ### 1/5 — Bad *2025-10-05, version 1.3* Why do I need to make everyone I’m with download the app and mess about transferring the tickets. I should be able to just use my phone and app. Last time going co op. ### 1/5 — Terrible, pointless app - dont bother *2025-09-18* Absolutely no need whatsoever to use this app. Just download the tickets from Ticketmaster to your wallet. I had 3 tickets originally and transferred 2 to someone else, the co op app ONLY shows the 2 tickets that have been transferred and accepted by my friend, not my own ticket which is the only one available in my Ticketmaster app. Waste of time, doesn’t work and completely unnecessary. ### 1/5 — What’s the point? *2025-09-07, version 1.3* Pathetic, waste of time. App DOES NOT WORK at the Co-op live. Don’t see the problem in just using Ticketmaster which is 100x more reliable than this pathetic piece of **** ### 1/5 — Horrible *2025-08-01* Bought tickets on Ticketmaster app which works at every other venue in the world. But coop live requires a seperate app which doesn’t link the tickets, forced to change password for my Ticketmaster account, had literally 7 pop ups wanting access to all my app, even to add a hotspot WiFi network, literally everything apart from my tickets - will not be going to anymore events here £135 tickets by the way ### 1/5 — Broken App *2025-07-20, version 1.2* Why make people use an app that doesn’t work? ### 1/5 — Ok so now I’m stressed! *2025-07-19, version 1.2* The app is the only way to get into the gig, but the app doesn’t work! What was wrong with accessing your tickets via Ticketmaster?? Now what do I do??? Crikey! It’s been glitchy for over a year by the look of the reviews, I will avoid gigs at the Co-Op live in the future because of this app! ### 1/5 — NH *2025-07-06, version 1.2* I think this is a really useless step to the experience interms of attending the concert. We pay all the ticket fees etc and then on top need to manually download another app and put details in? It’s a bit of a waste of time and also just another reason for things to potentially go wrong. ### 1/5 — Over complicated *2025-07-02, version 1.2* Decided to use the app to transfer some tickets but app keep glitching and doesn’t give option to select which tickets to transfer rather jumps on asking recipient details and then giving error to select tickets which is fully blank. Terrible ******* ### 1/5 — Avoid *2025-06-26* Downloaded the app as requested for Tate McRae concert and when at home worked marvellously. However, when at Coop Live the app failed to connect to Ticketmaster as it believed there was a dodgy connection. Never had it work, luckily you don’t actually need it as the Ticketmaster website worked well with no issues. Please don’t waste your time downloading this app that isn’t actually necessary. For me it kinda summed up the Coop Live experience! ### 1/5 — Couldn’t transfer tickets *2025-06-21, version 1.2* Unfortunately couldn’t see the tickets in the transfer screen . Chat help was useless and didn’t respond . Went to ticketmaster app and it worked in there ### 1/5 — Don’t go *2025-06-17, version 1.2* This is the worst app I have ever used. It will not let me transfer a ticket and has now lost them. I will not be visiting this event again. ### 1/5 — GARBAGE APP *2025-06-16, version 1.2* This app is utter garbage. It constantly shuts down, wont sign in and says incorrect password when the password is correct. Now it has suspended my account and god knows how to unblock it because you cant contact anyone to fix it. Horrendous! Just go back to emailing tickets... ### 1/5 — Pointless *2025-06-14, version 1.2* Literally the most pointless app. Completely unnecessary. Why can’t the ticketmaster app just be used?? ### 1/5 — Does not work *2025-06-11, version 1.2* Got lots of emails must use the Coop Live app for tickets - link it to ticketmaster account - does not work just hangs - don’t waste your time ### 1/5 — Terrible *2025-06-09, version 1.2* Will not allow you to transfer tickets. You go through the process, enter verification then the tickets don’t pull though and the process has to be repeated. Chat function to speak to agent also times out before you get to a human. Beyond frustrating ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful App *2026-04-15* The app only allows me to login via ticket master, so having tickets from elsewhere eg Gigs and Tours, I haven’t been able to access my tickets. Setting the app up took ages as it kept sending me on a loop to log in and enter password. I’m dreading trying to get into the gig once we’re there - that’s if I can ever get to my tickets! Truly awful. ### 1/5 — Pointless and rubbish *2026-03-28, version 1.4* 👎 ### 1/5 — Awful *2026-03-21* Seriously stressful experience. Nearly didn’t get into the gig last night as the ticket that had been showing in the app for weeks, and were there throughout the day beforehand, were not there when I got to the ticket barrier. Even though I was signed in, at the arena, the app had signed me out. When I signed in, it wasn’t showing my ticket, but the one I had transferred (through the app) to my teenager several days earlier. The app then got stuck in a log in loop for several minutes. Finally managed to sign in again, but not before having to renew my password and go through all the verification again - and then my ticket showed! After that experience, I would consider avoiding events Co-op Live as the app almost ruined our night. ### 1/5 — Appalling app *2026-03-16, version 1.3* Everything about the co-op live app and venue is appalling ### 1/5 — Not required *2026-03-04, version 1.4* This is to get you into the coop ecosystem. The app is not required. Use the Ticketmaster app or your android/apple wallet to access the venue ### 1/5 — Dogsh*t *2026-03-02, version 1.4* Don’t get this app as it’s about as useful as a chocolate fireguard. Slow to load up any on ticketmaster and guarantees you to miss out on tickets. ### 1/5 — FUH U!! *2026-03-01* Wouldn’t even give it one if I could, but alas I need to write this and let the world hear my horrors. I spent over an hour just to access tickets that I bought 4 months ago. The amount of times I had to sign in, verify my email and phone number, change my password (4 times!!), and all those stupid pop ups is outrageous. In no world should ticket master be this demanding-not even government apps ask for this much security. In the end, it will be worth it for my dear love Laufey, but I have no more energy or patience. Laufey,if you see this, I spent that hour out of love but would not do it again. Fix your stupid app u fat chud update:after logging into my second acc to access tickets bought for my friends, i logged into my main for MY ticket and it’s no longer there-only the ones for my friends which have been transferred. If i don’t see Laufey NO ONE will. ### 1/5 — Dreadful *2026-02-23, version 1.3* Shocking app. Crashes immediately. Won’t even load. Total waste of time. ### 1/5 — Awful, awful app! *2026-02-15, version 1.3* I get the idea behind it, but it’s so unneccessary when you could literally use your actual ticketmaster tickets. After I downloaded the app my phone started acting really strange, laggy and freezing. Deleted the app the minute I left the event. ### 1/5 — Access of G&T tickets *2025-12-12* The app was bad enough accessing Ticketmaster tickets but trying to access tickets NOT bought from Ticketmaster is in a different league. Every time I access the app it only allows me to log into Ticketmaster. Have tried numerous ways including deleting Ticketmaster app, deleting my coop membership and deleting and reinstalling the coop live app with no success. I am waiting to see if my tickets for tonight’s Steriophonics gig arrive this morning otherwise I imagine a long wait at the box office. Why can’t they just sort it out????? ## Most praised reviews (6 highest-rated) ### 5/5 — Worked with ease *2025-07-29* Saw loads of bad reviews ect worked straight away straight forward and 0 problems 🦉 ### 5/5 — Great *2025-04-08* Unsure why people have problems with this app I’ve been to two concerts now using this app all works perfectly fine 🤷‍♀️ ### 4/5 — regular app *2025-08-12, version 1.3* I haven’t had any issues and it seems like a pretty basic, easy to use app if your head is screwed on. ### 3/5 — Ok *2024-05-20, version 1.1* Needs work ### 2/5 — Don’t waste your time or storage downloading this app… *2024-09-20* I downloaded this app as ticketmaster told me I had to so I can access my tickets. Logged in, opened it up and it shows I have no tickets… when I log into ticketmaster itself, the tickets are there… I’ve since realised I can just use the ticketmaster email link so this app not only doesn’t work, it’s pointless ### 2/5 — So many notifications *2024-05-19* Got the app for a show I was attending but now I’m getting notifications constantly telling me to ‘remember my ticket’ ‘plan my journey’ etc for other shows I don’t have a ticket for. Their comms strategy is pure chaos and this is just another place to get weird rushed nonsense messaging from them. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*