# Co-op Membership: Shop & Save — user reviews > 90 indexed App Store user reviews of Co by Co-operative Group Limited, rated 4.77/5 from 95,662 ratings. - Source: https://appshunter.io/ios/app/co-op-membership-shop-and-save/id1473611046/reviews - App overview in markdown: https://appshunter.io/ios/app/co-op-membership-shop-and-save/id1473611046.md ## Newest reviews (14 of 90) ### 1/5 — member number *2026-06-06, version 1.65.1* downloaded app, entered membership number 3 separate times and each time it said i wasn’t a member and to join for £1. ### 1/5 — Card not working *2026-06-03, version 1.65.1* Download the app card came been to different co-op’s not one shop accepted my card so deleted the app ### 1/5 — Waste of time *2026-06-02, version 1.65.1* Pathetic card. Offers are small and limited. It’s not clear what benefits you get if any. The app is clunky, unintuitive and badly engineered. ### 1/5 — App doesn’t load! *2026-06-02, version 1.65.1* Can’t load details, pages etc usually all the time. I think they’re trying to block VPNs and it’s backfiring as it does with most companies. ### 1/5 — Not official app *2026-05-27, version 1.65.1* Downloaded this thinking it was the app for the co-op to get your points and no it's not please download the real one which is a QR code at the co-op tills would love to know how many other people have done this the developer of this app must be making a mint ### 1/5 — Mrs Killingworth *2026-05-17, version 1.65.1* Have tryed numerous times to get this up and running . Keeps telling me that my membership number is incorrect even though I have the physical card in front of me . Can’t be bothered to ### 4/5 — Offers don’t work *2026-05-05, version 1.65.0* And report a problem with offers doesn’t work either. The input date field doesn’t allow a valid date to be added, and it asks for data we don’t have as receipts aren’t a thing any more. Just give me 50p off my flipz!! ### 1/5 — Overcharging on payments *2026-05-02, version 1.65.0* Twice in April (9th & 12th) I’ve been charged the “10% product substitute charge” and, despite receiving no substitutes, this charge has not been refunded to me. Customer service refuses to help. Dev team can you please look into this, it’s clearly a recent issue as this has never happened to me before April! ### 1/5 — App stopped loading member offers *2026-04-27, version 1.64.1* Tried deleting app and re installed. Turned off VPN. Now errors in logging in. ### 3/5 — Offers keep saying something wrong *2026-04-25, version 1.64.1* Love my offers each week but the app keeps saying something wrong Have logged out and in but no difference ### 1/5 — No App support *2026-04-25, version 1.64.1* My personal offers are not loading. I have tried everything but no joy. It appears to be impossible to get any assistance. ### 3/5 — Inconsistent *2026-04-23, version 1.64.1* When this app works it’s great but once again it’s broken. Can’t access the deals and redeemed coupons won’t leave the screen. ### 1/5 — John *2026-04-21, version 1.64.1* I purchased the temporary membership card however the app does not work, it simply takes you round in circles not allowing you to him to the temporary number. That is all compounded by there being no indication of how to get hold of a person. Very poor service ### 1/5 — Doesn’t work *2026-04-09, version 1.64.0* Great until it stops loading your offers, etc ## Most critical reviews (10 lowest-rated) ### 1/5 — App security prevents sign in after years of membership *2026-08-10, version 1.67.0* Please review security settings! Despite cooky cleaning and restarting app, unable to sign in(August 26) ### 1/5 — Rubbish Cannot Use It *2026-08-05, version 1.67.0* Try to sign in and no keyboard displays. Shouldn’t have to sign in anyway as I had set up biometrics, which worked fine until the last day or so. ### 1/5 — Bad *2026-08-03, version 1.67.0* Ridiculously slow and glitchy even on WiFi ### 1/5 — Doesn’t work *2026-07-10, version 1.66.0* I already have a co op card entered the number to sign is and does not work. ### 1/5 — No longer works on iOS 15 *2026-07-01, version 1.64.1* So thanks for that, not. Not evevryone can afford to buy new devices. So can no longer log in on my iPad…. ### 1/5 — Offers cut back *2026-06-30, version 1.66.0* Used to get 50p off milk every week, now it has dropped to 20p, I’ll go back to Aldi now I think ### 1/5 — Non offers *2026-06-18, version 1.66.0* Pick your two offers , go to shop , look for items you picked , find out shop is out of stock , go and spend money in Tesco’s instead . ### 1/5 — Annoying notifications about music events *2026-06-16, version 1.66.0* If I want to book a music event I will do it through a Music provider. This app keeps sending you annoying notifications about music releases and events that I have no interest whatsoever. I couldn't delete my account on the app so I've just deleted the app. If I receive any email from them I will just block their email! The developers of this app should respect a customers choice not to be notified of certain things that are not of any interest to them. In future I will be shopping at Tesco. At least they don't hassle you every single week... ### 1/5 — Cheekiness *2026-06-15, version 1.66.0* As well as being knowledgeable about coding, I tried one of the offers, but the app disconnected and never loaded the offers again. If it was not deliberately coded, I know nothing. ### 1/5 — App not keeping you logged in. *2026-06-09, version 1.65.1* I am not sure what causes this but every time I try to access the app. to check if I have a voucher I can use, I need to log in again. ## Most praised reviews (10 highest-rated) ### 5/5 — Helping and kind staff *2026-08-17, version 1.67.0* I love Naveen he is very sweet and helpful guy when ever i visit the store he always available for help ### 5/5 — Yvonne *2026-07-25, version 1.67.0* It’s so nice to have moved to this area Eleanor Palmer Trust - shopping at Co Op is so convenient! ### 5/5 — Jen *2026-06-23, version 1.66.0* This is a great app with great offers, just a shame I don’t get the booster offers like my coop colleagues 😭 ### 5/5 — New upgrade on app *2026-06-23, version 1.66.0* Brilliant upgrade. Once you navigate your email mail box it’s as easy as falling off a log. Good luck to everyone using ghe new upgrade. ### 5/5 — It’s a nice shop *2026-06-23, version 1.66.0* The shop great however you can’t see your can’t see your shopping list. It’s a nice shop ### 5/5 — Excellent app support team *2026-04-23, version 1.64.1* After leaving a review here stating offers were not loading, a member of app team contacted me to solve the problem. After some investigation they resolved issue for me, it was not the app but my membership number that was causing the problem. A change of membership number and problem solved. They even sent a follow up email to check everything was working as should in app now. Thank you so much for all your help. ### 5/5 — Offers not loading (RESOLVED) *2026-03-31, version 1.64.0* UPDATE IT IS WORKING AS IT SHOULD NOW. For some reason the offers are there but can’t be selected. A message saying “something went wrong try again” repeatedly displays ### 5/5 — Now working *2026-01-22, version 1.62.5* app still won't open. This is an ongoing issue. Not sure th co-op system has been fixed properly. Got to wonder if my data is safe. ### 5/5 — Fixed👍🏻 *2026-01-22, version 1.62.5* *Now fixed- Since the update 2 weeks ago I can’t get the app to open. ### 5/5 — All fixed now! *2026-01-21, version 1.62.5* App now back to being one of the most useful on my phone. Thanks to the customer support and technical teams for being so responsive. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*