# Co-operative Bank – Business — user reviews > 57 indexed App Store user reviews of Co by The Co-operative Bank, rated 4.65/5 from 2,776 ratings. - Source: https://appshunter.io/ios/app/co-operative-bank-business/id1535620461/reviews - App overview in markdown: https://appshunter.io/ios/app/co-operative-bank-business/id1535620461.md ## Newest reviews (10 of 57) ### 2/5 — Clunky and complicated *2026-06-25, version 24.7* Steps to register are over complicated AND I have had to do it a 2nd time, as it forgot I did it yesterday ### 4/5 — Nearly excellent *2026-06-18, version 24.7* I have two serious gripes, neither of which would be necessary if the developer had actually paid a batch of invoices. After paying each invoice, the system asks how was it for you - and when you give feedback it is ignored. This has been going on for weeks now The other is the ridiculous insistence on asking what a payment is for - then not having a category for salaries or HMRC A complete waste of time. The desktop version doesn’t require it and despite repeated requests I have never been given any justification for it ### 2/5 — Danielle *2026-04-30, version 24.7* The app is frequently unavailable and the bank charges are astronomical. I’m thinking of changing banks ### 3/5 — Useless *2026-04-20, version 24.7* Useless - screen goes blank setting up a payment ### 2/5 — Not much functionality *2026-04-20, version 24.7* It would be much much better if it was possible to download proper bank statements, as opposed to just a list of transactions. Also every time you make a payment, even to regular payees, it asks the same security questions so making a quick small payment is actually quite arduous. There’s no need for the extra security when it is a payee that’s used regularly and has been established as a safe payee. ### 4/5 — At last some improvements *2026-03-12, version 24.7* Finally you are able to search back further than the current month and for individual transactions, however doesn’t always work with recipient name for payments but by the reference which is awkward if you pay the same recipient with different references. Still annoying that I can pay a bill on Friday night or Saturday which I need to be listed as Friday or Saturday (the date I actually pay it) to match my accounts and receipts but it constantly changes the date to Monday so it looks like the transaction is the following week so really difficult to complete accounts using statements. Not good enough Co-op. My other apps may list the transaction as pending initially but always list the date transaction was actually made on my statements. ### 4/5 — How many times do I have to phone *2026-02-27, version 24.6* I am really fed up of the amount of times I have to “register” for online banking. I am constantly being thrown out of the app and have to call which takes forever. Think it’s time to move banks ### 3/5 — Frustrated *2026-01-19, version 24.6* I do get fed up of having to keep re-registering for the app. I use it every week and yet it keeps telling me I haven’t. ### 1/5 — Worst Banking App *2026-01-03, version 24.6* Far and away the poorest, featureless banking app of the 15 I use. ### 5/5 — Business app *2025-12-17, version 24.6* Quick and easy to use ## Most critical reviews (10 lowest-rated) ### 1/5 — App *2026-08-14, version 24.7* The app does not work without carrying the plastic token. Basically, it’s rubbish terrible app don’t know why I deal with you. Have a nice day. ### 1/5 — Completely useless *2026-07-12, version 24.7* Absolutely hopeless. Have been trying to pay my accountant for days (they’ve been a verified payee for years). Keep going around in circles: “Something went wrong, please try again” … “STOP! Do not proceed. This is a scam!” … Enough is enough. I’m closing the account and moving to a bank that actually allows me to pay people. There is nothing ethical about refusing to give people access to their own money!! You should have your banking license stripped! Don’t touch with a barge pole. ### 1/5 — What year was this created? *2026-06-27, version 24.7* Who ever maintains this app is so far the competition. A business bank in name only, not made for business in a modern world. Why does this banking app: Use two apps for security? Cannot download a statement. Accept cheques? Account analysis. Use strange naming conventions for payment made by clients or transfer of money? Communicate to customer services through the app? Looking at the reviews they know how bad the app is. Either cannot or don’t want to modernise. ### 1/5 — Worst banking website *2026-06-09, version 24.7* The Co-op site is awful. They have tried to improve it and may have done a little. Stuff is hard to find. Only two days ago I was getting a constant “no statement available for this period” because I only needed 1-5 November 2024. If it were not for free banking, and that my some of my punters might use the change as an excuse to get confused over payment, I’d be away like a shot! Horrible. ### 1/5 — Not good *2026-05-26, version 24.7* Can’t get a receipt when paying using the app. ### 1/5 — Minimal functionality *2026-04-24, version 24.7* 20 years behind the curve in terms of Banking Apps. ### 1/5 — This bank drives me mad *2026-04-04, version 24.7* Honestly, think of what you’d expect a bank account app to do and this probably doesn’t do it ### 1/5 — What year was this created? *2026-04-04, version 24.7* Who ever maintains this app is so far behind the other business banking apps, I felt I was going to a museum of ancient times. I think you need to have a look at how other banks do it. Why does your app not: Run own security why use another company? Show breakdown of expenses for the month? Accept cheques in the app? The web sites the same. Poor ### 1/5 — Tedious *2026-03-30, version 24.7* Nowhere near as good as Monzo, Chase et al ### 1/5 — Worst banking app *2026-03-30, version 24.7* This app is so ancient and clunky I feel like I’m in 1992. ## Most praised reviews (10 highest-rated) ### 5/5 — Best banking app *2026-08-03, version 24.7* Just so easy to use ### 5/5 — Kenith *2026-07-29, version 24.7* Very easy to use app and helpful customer support ### 5/5 — Clear and Functional *2026-07-12, version 24.7* I’ve many banking accounts that have banking apps. The Coop is far easier to navigate and clear to use and fit for purpose. ### 5/5 — H&M cars *2026-06-03, version 24.7* Easy sort all ### 5/5 — Forest school *2026-05-17, version 24.7* We tried applying to several banks for help to open a bank account. Co-operative Bank - were amazing in helping us . Thanks for all your help 🙏 ### 5/5 — One of the best banks *2026-02-04, version 24.6* Offering an amazing service ### 5/5 — . *2026-01-14, version 24.6* What a fantastic bank for my small business, Santander started to charge in 2025 ### 5/5 — Mr *2026-01-09, version 24.6* Milano ### 5/5 — Peter *2026-01-02, version 24.6* Not the best app but it’s useful ### 5/5 — Perfect *2025-12-29, version 24.6* This app works exactly as it should do. Never experienced any issues and all info easy to access --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*