# Co-operators Benefits Now® — user reviews > 43 indexed App Store user reviews of Co by The Co-operators Group Limited, rated 4.80/5 from 2,060 ratings. - Source: https://appshunter.io/ios/app/co-operators-benefits-now/id1002482703/reviews - App overview in markdown: https://appshunter.io/ios/app/co-operators-benefits-now/id1002482703.md - Rating breakdown: 5★ 1,779 · 4★ 241 · 3★ 28 · 2★ 1 · 1★ 11 ## Newest reviews (10 of 43) ### 5/5 — Stellar! *2026-02-24, version 3.0.4* Really good and easy app. User friendly. Barely lags, and if it does its because of internet, not the app itself. Can submit claims in an instant and easy process to do so. ### 5/5 — Great app *2026-02-19, version 3.0.3* Easy to use and submit claims in just a few minutes. ### 5/5 — New redesign is great! *2025-12-08, version 3.0.2* The redesign makes the app much easier to use and see what coverages are available. Very responsive and has all the information I need at my fingertips. ### 5/5 — Refresh Looks great! *2025-10-22, version 3.0.1* I really like the updated look and feel of this app! Submitting my health claim was super easy and fast and I like that I can add my drug card to my wallet. I also found my benefit maximums pretty fast compared to my husband’s provider. I see all the negative (and old) feedback and wanted to say I haven’t had any login issues for years! Great and easy app now! ### 5/5 — Ask a Question *2025-10-20, version 3.0.1* The ask a question option in the menu sends you to an external website. Once you hit the Continue button, a page loads dealing with personal information. Unfortunately, the entire page isn’t visible on my phone, even when I try to scroll down. I therefore cannot continue beyond this point. Very frustrating. ### 5/5 — Benefits Now update *2025-10-15, version 3.0.1* Excellent update. The updated look and feel is modern, clean, and easy to use. Navigation is intuitive and is quick and easy. Great update! ### 3/5 — No connections *2022-10-25, version 2.3.0* The app won't let me log in on my new phone. Looks like the connect key is just buggy. iPhone 14 pro on IOS16 ### 3/5 — Face ID *2020-11-27, version 2.1.3* The app keeps on asking you to enter in a password and even though each time you login it asks you if you want to use face id. Its been an issue for quite awhile. Otherwise good app. ### 5/5 — Like the new modern format *2020-06-14, version 2.1.0* New format took a couple of minutes for me to get oriented, but it works and looks great ### 1/5 — Doesn’t work *2020-01-16, version 2.0.0* This app is garbage. Sooo slow and I get errors all the time. ## Most critical reviews (10 lowest-rated) ### 1/5 — Fix it NOW!! *2025-08-01, version 3.0.0* TERRIBLE APP CANT SUBMIT A CLAIM ITS FULL OF BUGS ### 1/5 — Unusable *2025-07-30, version 3.0.0* Welcomes me to the app with a pop-up and logs me out simultaneously. If this is indicative of the type of support, it does not bode well for future cooperation… Plus the number of reported issues with the length of history shows a lack of customer care/support. I’m disappointed. ### 1/5 — Log in *2025-06-05, version 3.0.0* Just got the app and can’t login, frustrating! ### 1/5 — i cant log in *2025-05-26, version 3.0.0* i havent even created an account and it says user and password, even when i put forget password and they send an email i literally dont get an email. Ive been trying for months!! ### 1/5 — Cannot Submit Claims *2024-08-19, version 2.4.4* Every time I try to submit a claim, it says there is an error. I have to keep logging out and logging back in to submit a claim until it decides to upload. This happens all the time and I’ve been using this app for a few years. It needs updating and bug fixes. ### 1/5 — This app overall is terrible *2024-02-03, version 2.4.3* One of the worst user experiences I’ve ever had with an app. Not user friendly. Extremely confusing questions. Feels like these was ZERO though put into making this an easy user experience. ### 1/5 — Can’t even log in!! *2023-03-28, version 2.4.1* The sign in button is faded out and isn’t working when you enter your username and password. Also, when I could log in a few weeks ago, the keyboard would not show up so you could enter in your dollar amounts when inputting an extended health care paramedical claim. Had to go to online site to claim. Very glitchy app. ### 1/5 — Unable to login *2023-02-24, version 2.4.1* Login key is bugged and can’t login. Must be how they keep claims so low… ### 1/5 — Logging in *2023-02-03, version 2.4.1* Sometimes the app will let me log in but most times I get an error! Not very useful! ### 1/5 — Can’t log in *2020-03-18, version 2.0.2* It was all good until this January or February, every time I try to sign in it says “GeneralError” and then returns to the login page again. Until today March 18, 2020 I still can’t log in. Very frustrating. ## Most praised reviews (10 highest-rated) ### 5/5 — Efficient *2026-08-18, version 3.0.5* Co-operators always responds to claims or inquiries right away. Appreciate that. ### 5/5 — Amazing *2026-07-31, version 3.0.5* Amazing! Fluid and love the service. Nimble ### 5/5 — Claims *2026-07-14, version 3.0.5* Excellent product. Easy to use app. ### 5/5 — Easy to use app! *2026-07-13, version 3.0.5* Very user friendly and beautifully designed! ### 5/5 — Screenshots *2026-07-09, version 3.0.5* This is a very easy and helpful app and we’ve been happy with the benefit program and customer service we receive. However, given we do everything on our phones, the fact that we can’t take screenshots anymore is really annoying. It means we need to wait until we are on a laptop and this delays our submissions and payments. ### 5/5 — Slick! *2026-05-12, version 3.0.4* This app delivers on ease of use, timeliness and is pretty to look at! ### 5/5 — On line app *2026-05-03, version 3.0.4* Very helpful and supportive, especially the submissions are very simple and fast ### 5/5 — Review *2026-05-01, version 3.0.4* Very easy to use and navigate around the app ### 5/5 — Love this app *2026-04-01, version 3.0.4* This app is so easy to use and they respond so quickly. It’s great! ### 5/5 — Awesome and easy app *2026-02-24, version 3.0.4* This app is so easy to use. Make claims or checking things easy. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*