# Co-operators Online Services — Claims, policy access and more

> Mobile access to Co-operators insurance policy information, claims, and payments. (iPhone/iPad app by The Co-operators Group Limited.)

- Source: https://appshunter.io/ios/app/co-operators-online-services/id1203319537 (this page in markdown: same URL + `.md`)
- Developer: [The Co-operators Group Limited](https://appshunter.io/developer/392708561)
- Category: Finance, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 17.0 · 50 MB
- Languages: American English, French (France)
- Released: 2017-02-09
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/co-operators-online-services/id1203319537/reviews.md

## What is Co?

What you can do in the app:

Sign in with biometrics: 
    — Signing in is easy and secure when you set up biometric login, like Face ID or Touch ID.

Submit a home, auto and recreational vehicle claim 
    — Manage every step of the claims process right from your device: start a claim, track its status, upload documents and take photos. Need to pause? We’ll save your progress so you can pick up where you left off.  

Get your proof of insurance* 
    — Enjoy instant access to your digital pink slip for any of your auto and recreational vehicle policies. You can also add your pink slip to your mobile wallet. Facility Association (FA) clients don’t have access to this feature.  
Access paperless documents
    — With just a few taps, you can instantly pull up your coverage details and investment documents. We’ll email you when new documents become available.   

Make a payment  
    — View bills, make a payment and update your payment methods.

Manage policy details
    — Make changes to your home, auto and recreational vehicle policy, like adding a driver or a vehicle.  

Online Services support 
    — If you need help with Online Services, call 1-855-446-2667 or email client_service_support@cooperators.ca
 
*Although your pink slip is a valid proof of insurance in most provinces and states, we recommend that you always keep a paper copy with you.

Co-operators® is a registered trademark of The Co-operators Group Limited and is used with permission.

©2026 Co-operators General Insurance Company

## Key features

- View auto insurance liability slips
- Sign in with Touch ID, Face ID, or PIN
- Make claims for home, auto, farm, and business
- View policy details and coverage
- Make payments
- Find contact information

## Recent user reviews (10 of 63)

All indexed reviews: https://appshunter.io/ios/app/co-operators-online-services/id1203319537/reviews.md

### 1/5 — Cannot verify identity anymore with update

*2026-08-19*

Please fix asap

**Developer response:** Hi there, we apologize for this frustrating sign-in experience. We'd like to help you get this sorted out. Please reach out to us at 1-855-446-2667.

### 5/5 — New App 💪💪

*2026-08-18*

Looks like they launched a new app earlier this month and it’s much better than what they previously had. Was able to get my pink slips for my car very easily.

**Developer response:** Thank you for taking the time to share your feedback. We love hearing from our clients!

### 1/5 — Verify identity broken

*2026-08-14*

Broken…won’t let you verify identity by email or phone number…

**Developer response:** Hi there, we apologize for this frustrating sign-in experience. We'd like to help you get this sorted out. Please reach out to us at 1-855-446-2667.

### 5/5 — Finally a new app!

*2026-08-11*

You finally updated your app - much better than the old one

**Developer response:** Thank you for taking the time to share your feedback. We love hearing from our clients!

### 2/5 — App instable

*2026-07-09*

Application OK, mais ne fonctionne pas malgré là réinstallation et biométrie désactivé.

### 1/5 — 👎👎

*2026-06-23*

Хуєта додаток

### 1/5 — The App sucks

*2026-04-26*

The application is a complete miss.
It never works without any trouble!!!
Where does all the money go, that you receive from your clients?
I have a new invoice which I cannot access due to the malfunctioning of your app!
Do something about it!
Thank you for your consideration.
Kind regards, a very unhappy client!!!

### 2/5 — Cannot Login Now

*2026-04-26*

Was using this app for years fine. Now I get a biometric prompt even though it’s turned off and I cannot login. Saw reviews stating this months ago. How is this not fixed yet? Not good

### 1/5 — 😮‍💨

*2026-03-24*

Aucune des 2 apps ne fonctionne correctement. 

L’une ne s’ouvre pas malgré les suggestions de Co………O…
Pour l’autre: Aucun courriel de retour pour le changement de mdp. 

Utilisation intensive de IOS depuis 2008 
Appareils récents Applications récentes et mise à jour régulièrement.  Alors !

### 1/5 — Horrible experience horrible app

*2026-02-28*

It should be illegal to make an app this bad and still manage to scam customers. Fix this I can’t even log in

## Frequently asked questions about Co

### What can I do with the Co-operators mobile app?

The app allows you to quickly and securely access your Co-operators General Insurance Company policy information. You can view your auto insurance liability slip, see details for your home and auto policies, make claims for home, auto, farm, and business insurance, and find contact information for your policies and Co-operators.

### How do I view my auto insurance liability slip?

To view your digital auto liability slip, you first need to register for Online Services on the Co-operators website. Once registered, download the app, sign in, and navigate to 'Liability slips' on the bottom menu. You can then select your vehicle and lock your screen before showing the slip.

### Is the Co-operators app free to use?

Yes, the Co-operators mobile app is free to download and use. There are no in-app purchases or advertisements mentioned in the description.

### What types of insurance policies can I manage with this app?

You can manage personal Home, Auto, Farm, and Business insurance policies through the app. This includes viewing policy details, making claims, and processing payments for these policy types.

### What are the technical requirements for using the app?

Internet connectivity is required to view policy details, make payments, and file claims. You will also need to register for Online Services to access features like viewing your auto liability slip.

## Version history (last 5 releases)

### 4.0.2 — 2026-08-25

Minor updates

### 4.0.1 — 2026-08-12

You spoke; we listened. We completely rebuilt the Online Services app, packing it with every feature and capability that’s available in our web browser experience.

### 4.0.0 — 2026-08-11

You spoke; we listened. We completely rebuilt the Online Services app, packing it with every feature and capability that’s available in our web browser experience.

### 3.0.4 — 2026-04-30

Minor updates

### 3.0.3 — 2026-02-18

Minor updates

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## More apps by The Co-operators Group Limited

- [Co-operators Benefits Now®](https://appshunter.io/ios/app/co-operators-benefits-now/id1002482703)

All apps by The Co-operators Group Limited: https://appshunter.io/developer/392708561

## Related topics

[online services](https://appshunter.io/ios/topics/online-services)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
