# Coach-Net — user reviews > 52 indexed App Store user reviews of Coach by Coach-Net RV Motor Club, Inc., rated 2.10/5 from 59 ratings. - Source: https://appshunter.io/ios/app/coach-net/id621629322/reviews - App overview in markdown: https://appshunter.io/ios/app/coach-net/id621629322.md - Rating breakdown: 5★ 11 · 4★ 5 · 3★ 1 · 2★ 2 · 1★ 40 ## What do users think of Coach? Overall sentiment: negative **Pros** - 👍 Service is great - 👍 Zero issues with the app - 👍 Excellent service - 👍 Good app **Cons** - 🐛 App is useless - 🐛 Doesn’t work! - 🐛 App isn’t helpful - 🐛 8 character password maximum! - 🐛 Cannot even get an account!!! - 🐛 Just junk - 🐛 So disappointing! - 🐛 Cannot Log In To Account - 🐛 Broken app - 🐛 Not a good start - 🐛 Can't log in - 🐛 Hardly Ever Works - 🐛 Dumb Credential Issue - 🐛 Can’t log in - 🐛 Credentials Issue with login - 🐛 App does not work - 🐛 App does not let you log in - 🐛 Does not work - 🐛 Awful - 🐛 Maybe the worst app ever? - 🐛 Log in not working - 🐛 New user - 🐛 Nothing - can’t log in - 🐛 Hope their phone service is more reliable - 🐛 Crash Crash Crash - 🐛 Junk - 🐛 What just happened? - 🐛 Never connects to “network” - 🐛 Not working - 🐛 Crap - 🐛 Wont start, Just crashes, - 🐛 Locks Up Everything - 🐛 Freezes frequently - 🐛 Useless - 🐛 FIX THE APP!!! - 🐛 A bad joke - 🐛 It's broke - 🐛 Cute idea, if it worked - 🐛 No good - 🐛 Crashes - 🐛 Does not work - 🐛 Crashed on me! - 🐛 Please update - 🐛 Only supports 4 year old firmware!! **Commonly reported bugs** - Screen goes blank after login - Login issues - App can only handle an 8 character password - Cannot get an account - Login is not possible - Error notice every time trying to sign in - Cannot Log In To Account - Constant do loop on first login - Cannot login - Back-end system broken when creating account - Account already exists error - Reset password says account doesn't exist - Credentials work on website but not the App - App hasn't been updated in 1 year - Credential issue, had to change password to no more than 8 characters - Login for website doesn't work for app - Support was no help with login issues - Credentials aren’t accepted in the app or on the website - App doesn’t allow login with correct credentials - App won’t accept credentials that work on website - App does not respond - App does not accept data such as vehicle info, people info, preferences - Web link does not work - App credentials aren’t accepted - App won’t accept login credentials that work on website - App won’t accept my credentials - App has worked great for years, now broken - App won’t accept log-in credentials that work on website - Cannot login using iPhone - App crashes - Updated app makes you re-enter all info, then crashes - App doesn’t save any information in profile and crashes - App exhibiting strange things like incorrect dependent info and expiring account status - App gives “unable to connect to network” error - App gives “can’t connect to server” error messages - App won’t open - App crashes on iPhone XR - App is locking up phones - App freezes every time information is submitted or saved - Will not allow input of information - Can't get past the load screen - App errors out after filling out profile and attempting to register - App only supports 4 year old firmware **Most requested features** - Update the app to be functional - Fix the app so it's a usable resource - Develop an app that works - Update the app ## Newest reviews (15 of 52) ### 1/5 — Awful *2025-01-15, version 3.1* Does not work. Monkeys can do better ### 1/5 — Dumb Credential Issue *2024-10-28, version 3.1* I had the dumb credential issue, had to change my password to no more than 8 characters. Once in the app there isn’t really anything there beyond your Account Info and roadside assistance number. ### 1/5 — Can’t log in *2024-08-07, version 3.1* My log in for website doesn’t work for app and support was no help. It’s been almost a year and no resolution. ### 1/5 — App does not work *2024-06-18, version 3.1* Same issue as other users. When trying to set up my account. I get the message “there was an error”. Cannot use app. ### 1/5 — App does not let you log in *2024-06-17, version 3.1* They need to fix this app. It will not accept valid credentials that work on their website. ### 1/5 — Does not work *2024-05-22, version 3.1* App just does not respond. I am able to log in, but other than that does not accept any data such as vehicle info, people info, preferences, etc. Paid 250$ for the RV program, but now worried how they will respond to roadside assistance calls if there is not reference info in my account. Web link does not work either. ### 1/5 — Please fix the app!! *2024-02-23, version 3.1* This rating is just for the app. I got the same thing that one of the other reviewers stated in that the credentials aren’t accepted in the app or even on the website. I did the same thing and changed my password multiple times but it didn’t matter. However, I do seem to be able to log in when I go through 1Password. The app aside, CoachNet is a great service & have used their technical support several times (during the day & late at night) and it is fantastic. Please fix the app so it’s a functional resource! ### 1/5 — Doesn’t Allow you to Login *2023-09-24, version 3.1* The app doesn’t allow me to log in with my credentials. Yea, my username and password are correct because I can login on a desktop browser. ### 1/5 — Maybe the worst app ever? *2023-05-22, version 3.1* Just joined CoachNet and set up my account downloaded the app. Attempted to sign on but the app would not accept my credentials. Changed password three times. Multiple attempts later I uninstalled and started over. Same results. Did this three times. No wonder this app gets such crappy ratings. I sure hope the RV emergency service is better than this app or I just wasted a lot of money. ### 1/5 — Log in not working *2023-05-16, version 3.1* I am no longer able to log into the app. It has worked great for years. Someone broke a once working app. ### 1/5 — New user *2023-04-15, version 3.1* App won’t accept log-in credentials that work on website. ### 1/5 — Nothing - can’t log in *2023-03-01, version 3.0* I no longer can login using my iPhone 14 Pro. I’ve done everything I should. I’ve deleted the app and reinstall the app. Restarted the phone. Nothing works nothing…. ### 1/5 — Hope their phone service is more reliable *2023-02-26, version 3.0* This code for this app must have been created for an elementary school science fair project - total piece of junk don’t waste your time trying to login into your account with it! Glad I tested it before I really needed it as semi-trucks go whizzing past my disabled RV on some freeway… ### 1/5 — Crash Crash Crash *2023-02-07, version 3.0* The updated app makes you re-enter all of your info. Except every time I enter the info and hit save, it crashes. And, I have a powerful phone with no other apps running. It’s worthless now. Please fix!! ### 1/5 — Junk *2023-02-05, version 3.0* No stars would be a better description. App doesn’t save any information in profile and crashes while trying. Worthless. ## Most critical reviews (10 lowest-rated) ### 1/5 — Blank Screen *2026-01-12, version 3.1* Nice service provided but app is useless. Best to simply have phone number in contacts. Screen goes blank after login. Used to get calls returned on this issue, but I think they gave up ### 1/5 — Doesn’t work! *2025-10-13, version 3.1* Worst app ever ### 1/5 — 8 character password maximum! *2025-05-26, version 3.1* Someone else figured out the app can only handle an 8 character password. If your password is longer the app won’t login and you won’t know why. This is super unfortunate and wouldn’t want to be stuck on the roadside unable to login. Everyone: reduce your password to 8 characters. Heck, it might not accept special characters either, I didn’t test it out. Whoever made this app probably tested with a password of “password” and had no clue it was broken. ### 1/5 — People a year ago asking for app to be fixed!!! Nothing done about it!!! *2025-05-07, version 3.1* Cannot even get an account!!! ### 1/5 — Just junk *2025-04-22, version 3.1* A waste of time, the login is not possible. ### 1/5 — So disappointing! *2025-04-10, version 3.1* I am so disappointed in this app. I get an error notice every time I try to sign in. It is not going to be any good if I can’t use it on the road. ### 1/5 — Cannot Log In To Account *2025-03-28, version 3.1* Don’t know how this can be resolved but it is a very poor app. ### 1/5 — Broken app *2025-02-22, version 3.1* Cannot login. App is broken. ### 1/5 — Not a good start *2025-02-21, version 3.1* I just signed up with CoachNet and my first experience with them is trying to get this app to work. They’re back in system seems to be incredibly broken when I try to create an account. It says it already exists when I try to reset a password it says the account doesn’t. Catch 22. i’ve called their support and they’re only solution was to wait for 24 hours. Well here we are and it still doesn’t work. I have to say as my first interaction with the company this is hugely unimpressive and raises many concerns. ### 1/5 — Can't log in *2025-02-11, version 3.1* Credentials work on website but not the App. App hasn't been updated in 1 year. I don't see it mentioned on their website. Seems like they have given up on it. ## Most praised reviews (9 highest-rated) ### 5/5 — Service is great *2025-05-27, version 3.1* The service is really good but the app isn’t really that helpful unless you need roadside I guess. ### 5/5 — Zero Issues with the app *2024-10-15, version 3.1* I can’t speak to the other issues but we have had zero issues with the app. I will say, early on when I created my account we had a space in the username. Coach-Net did not flag this during account creation, the system simply removed the space. Once we figured that out it’s been smooth sailing. ### 5/5 — Excellent service *2022-02-08, version 2.6* We have had to use Coach Net a number of times and we have been very pleased with the service and the friendliness of the staff. ### 5/5 — Good app *2018-02-09, version 2.3* They seem to have fixed the issues other reviewers mentioned previously with their update a year ago. It downloaded, installed and works fine on a iPhone 7 plus in 2018. ### 5/5 — Shopped several plans and chose Coach-net *2015-09-03, version 1.0* PLUS this great app!!!! ### 5/5 — Peace of mind *2013-04-14, version 1.0* Not very many people can tow an RV. You'd be crazy not to have a roadside plan...good thing this app lets me take my membership everywhere I go. ### 4/5 — Sos far so good…answer to initial login issue *2025-03-11, version 3.1* So far so good…I had the same issue as others with the first login…constant do loop. However, just simply deleting my browsing history and cache solved the problem. Hope this helps someone. ### 3/5 — Credentials Issue with login *2024-07-17, version 3.1* Had the credentials issue with the app & had very poor effort by Coach-Net support. I figured out a fix - make your password a shorter length. I was using a complex 16+ character password that worked fine on my laptop but not the phone app. Switched up to an 8 character one & it worked. It may take longer but at least we know whet the “ credentials issue” is about. ### 2/5 — Hardly Ever Works *2025-01-03, version 3.1* Please contract someone that can actually develop you an app that works. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-30.*