# Coast Central Mobile Banking — user reviews > 47 indexed App Store user reviews of Coast Central Mobile Banking by Coast Central Credit Union, Inc., rated 4.80/5 from 1,777 ratings. - Source: https://appshunter.io/ios/app/coast-central-mobile-banking/id6474883132/reviews - App overview in markdown: https://appshunter.io/ios/app/coast-central-mobile-banking/id6474883132.md - Rating breakdown: 5★ 1,541 · 4★ 191 · 3★ 22 · 2★ 5 · 1★ 18 ## What do users think of Coast Central Mobile Banking? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Smooth navigation - 💡 Useful new features (pay-to-pay, investing, etc.) - 👍 Friendly and helpful staff - 👍 Great mobile app experience **Cons** - 🐛 Compatibility issues with iPads (no landscape mode, account grouping not working) - 🔒 Security concerns with username being displayed on login screen - 🔍 Difficulty finding log out option **Commonly reported bugs** - Login issues (continuous loading, unable to log in) - Glitchy and buggy app experience for some users **Most requested features** - Add ability to customize account order - Improve iPad optimization - Implement password manager autofill support ## Newest reviews (19 of 47) ### 3/5 — Log in issues *2026-02-07, version 5.14.93* App log in lacks basic autofill options from keychain or biometrics. The developer didn’t flag the fields appropriately so that iOS sees them to enable native integration with iOS passwords. This therefore requires the user to manually input their log in every time. ### 3/5 — Sign on broken *2025-04-29, version 5.11.99* So tiered of constantly having to manually sign back in on IPhone every time I have facial recognition for a reason. Please let me use it with out typing it all in every day I log in. ### 4/5 — Slimy *2024-12-21, version 5.10.1040* Don’t make me give u 5 stars ### 5/5 — Helpful People *2024-12-17, version 5.10.1040* Wonderful people have always been so helpful and kind to me. As a senior citizen it’s sometimes difficult to understand different new ideas and rules. I’ve always been helped with the nicest people. Happy to be a member. ### 5/5 — Best bank ever *2024-12-17, version 5.10.1040* Your credit union is the top Choice of Humboldt county thank you For being there ### 5/5 — Online Banking *2024-12-17, version 5.10.1040* I can check my balances and pay my bills. What more does one need? ### 5/5 — Online banking *2024-12-17, version 5.10.1040* I love using this app. It’s very helpful. Plus I love all the staff at Coast Central Kara Fox and Stephanie Poletski have always been a big help thank you for everything ### 5/5 — Wonderful!! *2024-12-17, version 5.10.1040* Great service! I’ve never liked a bank before but this one I love! ### 5/5 — Great app *2024-12-16, version 5.10.1040* Great app for my banking needs. ### 5/5 — Love it! *2024-12-16, version 5.10.1040* Easy to navigate & love the principle only payment option and linking of external accounts! ### 5/5 — Great app! *2024-12-16, version 5.10.1040* This app is super easy to use. Way better than the previous App. ### 5/5 — Love the app *2024-12-16, version 5.10.1040* Super easy to use ### 5/5 — Well organized! *2024-12-16, version 5.10.1040* This application is very well organized, modern looking and user friendly. It was a great update from the previous app. ### 5/5 — Great App! *2024-12-16, version 5.10.1040* Love how easy everything is to see and manage. Very user friendly! ### 5/5 — Great Local Credit Union App *2024-12-16, version 5.10.1040* The app is easy to use and has all the features you could ask for. I love my credit union! ### 5/5 — Amazing updates *2024-12-16, version 5.10.1040* This app has made my life so much easier! ### 5/5 — Great app *2024-12-10* Love the new app ### 5/5 — Great App Great Credit Union *2024-12-09, version 5.10.104* This app is easy to use! ### 5/5 — Love it! *2024-12-04, version 5.10.104* Great new UI and overall improvements. Love the new investment options and how it predicts my upcoming income. ## Most critical reviews (10 lowest-rated) ### 1/5 — Company treated me poorly *2025-05-20, version 5.11.99* Numerous times, I was treated unprofessionally by this company. Not cool! They left me hanging, ignored me, and lied to me, wrote incorrect information on my application and made me wait a month before telling me. ### 1/5 — downgrade *2024-04-15, version 5.7.1072* it looks better but the ui took a nose dive, half of everything that’s titled is cut off and i just don’t like it, last app was way better. ### 1/5 — Glitchy *2024-04-06, version 5.7.1072* This new app let me set up my account but ever since will not let me log in. No matter what I try wether it’s deleting the app and redownloading it changing my password, none of it works because as soon as I go to log back in it just continuously loads. No error message pops up, the only error message I can get is if I purposely use the wrong username or password otherwise the only view I get is the loading screen. ### 1/5 — Not ready for prime time by a long shot *2024-04-02, version 5.7.1072* In addition to not working with my iPad, which is attached to a keyboard and charger, this app is very buggy in the ways mentioned by other reviewers and more. Also according to “member support” I would need to disable security settings in iOS and Firefox for this app and/or bill pay website to work at all. They advised me that Chrome would work best. Since I consider Chrome to be the least secure of browsers, I find this worrisome. “Member support “ for this software goes directly to “I pay” which is the vendor’s call center. It completely bypasses CCCU and is why the cut off time is 1pm CA time and 4pm eastern. In my opinion, this bill pay software is a backward step, and the hype about its being “more secure “ is questionable. ### 1/5 — Not compatible with iPad *2024-03-28, version 5.7.1072* Others have said it here, but I’ll say it some more - this app isn’t working well on an iPad. The biggest complaint is that the app doesn’t rotate, so to use the app while using the keyboard, the entire screen is rotated sideways. Super annoying. Also, the ability group accounts by dragging and dropping doesn’t work on an iPad; there is no ability to drag the accounts. And, as mentioned by another reviewer, the ability to sign out is buried & requires several steps to find. A banking app should automatically sign out when closed, & this doesn’t seem to. Please make the sign out easy to find, and also happen automatically. ### 1/5 — I don’t like it *2024-03-28, version 5.7.1072* I would like to get into my account but it’s not letting me in why is the old one not working anymore ### 1/5 — Terrible on an iPad *2024-03-23* The app doesn’t rotate to landscape on my iPad. My neck doesn’t function well for long at a 90 degree tilt to the left, at least not without a great deal of difficulty. Some of the functions don’t work on an iPad either. One example of that is the grouping of accounts does work on an iPad screen. Yes, my system is up to date. We also could not figure out how to see further back than one month in our account history. There was no option to do so that we could find. And how about trying to sign out? That should not be buried under the settings gear icon, but it is. Whoever pitched this final design to the group making the decision to launch is a really good salesperson. We are quite disappointed with the whole experience and we’re actually very happy with the old version and wish you hadn’t decided to change it. If it ain’t broke, don’t fix it. Get off my lawn. **Developer response:** Thank you for your feedback. I've forwarded the feedback on the horizontal display and logout button to our vendor. You should be able to group your accounts, and there is a drop-down in transaction history that defaults to 30 days, but it's clickable to choose 7 days to All time. Overall, we made the change based on the feedback our members have provided us over the years, and we'd like to explore how we can make things right for you. Could you contact our Member Support Center at 707-445-8801. Thank you. ### 1/5 — More convenient? Not so much *2024-03-21, version 5.7.1072* When I log into an app, I want the app to conform to my style of use, not the other way around. UI or user interface should be better, especially for iPad users. After 5 minutes I was able figure out how to log out, why is the log out so well hidden? I needed to change the amount of a reoccurring payment and after that experience, my confidence in this new platform is very low. ### 1/5 — UI different, not better *2024-03-06, version 5.7.1072* I hate when an app changes my chosen screen orientation. And now it’s a multiple click process to sign out and I had to go hunting to find it. Might start using the website instead of this less convenient app. ### 2/5 — I don't like it at all *2024-03-16* The app will not display horizontally, only vertically. Therefore, my iPad, which is connected to a keyboard, displays it sideways, and I have to read it sideways. Also, I couldn't find the Log Out function. I am not happy, Why not leave well enough alone? This app doesn't seem to be an improvement at all. **Developer response:** We're truly sorry to hear about the difficulties you're experiencing with our new app. Your feedback matters and helps us continually improve things for our members. I've provided the feedback about the horizontal display to our vendor. The logout button is hidden and we've spoken to them about that too. We have tips on our website if you go to our main page and click "Get key info here". We'd like the opportunity to explore how we can make things right for you. Could you please contact our Member Support Center at 707-445-8801. Thank you. ## Most praised reviews (10 highest-rated) ### 5/5 — Always there for you *2024-12-20, version 5.10.1040* Coast Central has never let me down for my banking/savings needs. I appreciate the friendliness and helpfulness of the tellers. ### 5/5 — Best financial app! *2024-12-18, version 5.10.1040* This app is easy to use and I love the new updates! ### 5/5 — Easy to use *2024-12-18, version 5.10.1040* I love the ease of moving between accounts. The new pay-to-pay option is great! ### 5/5 — Great App *2024-12-18, version 5.10.1040* Nice features, user friendly, great graphics A+ ### 5/5 — Pretty Neat *2024-12-18, version 5.10.1040* Let's me transfer to external banks now, works well. ### 5/5 — LOVE *2024-12-18, version 5.10.1040* I love the new Coast Central App! It makes everything so easy! I love being able to transfer to other financial institutions. Having all my automatic transfers, and how easy they are to set up! Super easy to navigate as well! ### 5/5 — Great App! *2024-12-18, version 5.10.1040* Very user friendly. Love the grouping feature and being able to nickname any account. ### 5/5 — Features *2024-12-18, version 5.10.1040* The live chat is wonderful and the staff are so nice! So many great new features like saving ppl to transfer to, grouping or hiding accts, and investing! ### 5/5 — 20 year customer *2024-12-18, version 5.10.1040* Happy ### 5/5 — Long time CCCU member *2024-12-18, version 5.10.1040* This app is easy to navigate, which makes it user friendly, and thus saves time and stress. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*