# Coast: Fashion & Occasionwear — user reviews > 48 indexed App Store user reviews of Coast by DBZ MARKETPLACE LIMITED, rated 4.80/5 from 6,648 ratings. - Source: https://appshunter.io/ios/app/coast-fashion-and-occasionwear/id1480202290/reviews - App overview in markdown: https://appshunter.io/ios/app/coast-fashion-and-occasionwear/id1480202290.md ## Newest reviews (11 of 48) ### 3/5 — Customer Service *2026-03-12, version 80.1.0* I’ve been trying for 3 days to speak to an agent regarding issues with unlimited delivery. No success. All I get is the AI assistant which is unable to help me. Need real people to respond to issues. ### 4/5 — The jacket should add a bit of glamour to my outfit! *2025-09-18, version 10.26.0* Just hoping it arrives on time! ### 2/5 — Used to love Coast… *2024-05-14, version 10.1.0* …but in the past year they have made changes that have tanked the user experience. Trying to figure out returns to all the vendors instead of 1 place is like being told to crack the da Vinci code, the VIP membership now only works for Debenham’s, and communication with customer service is a nightmare; it takes ages to get a response & they often only half answer then close the case and ask you to rate the experience. The member portal isn’t great & can take you in a maze or a dead end depending on what info you’re looking for, it doesn’t properly track what’s been delivered, and when you do manage a refund, you’re sort of on your own trying to figure out what money refunded is for what items. Godspeed, people x ### 4/5 — Great fashion *2023-03-16, version 9.4.0* Love the styles and choice can usually find what I’m looking for. Website sticks a bit ### 2/5 — Coast Fashion *2022-12-03, version 9.3.3* Tried all day to request a return. The app failed every attempt for me to process a return. No information if the app fails to process a return. Not happy the item is too small.☹️ ### 4/5 — Survey *2022-09-01, version 9.2.10* I spent time filling in your survey three times and it did not submit. The app otherwise is great. My second marriage I wore a coast dress and everyone loved the outfit including my husband who chose it for me. ❤️ ### 2/5 — App needs work *2022-01-17, version 9.1.0* Confusing and not very easy to navigate - on an iPad ### 4/5 — EF *2022-01-16, version 9.1.0* Wouldn’t allow me to add code for extra 20% off ### 5/5 — Miss Rosemary *2021-12-06, version 9.0.11* I just love Coast outfits really a masterpiece I’m still awaiting my orders and I know I won’t be disappointed. ### 5/5 — Straightforward *2021-11-26, version 9.0.11* Easier to navigate than the main website. Shopping was a breeze! ### 2/5 — Billing vs delivery address *2021-10-21, version 9.0.8* Sorry but why have I’ve had to get click and collect where I am because you don’t seem to accept differing billing and delivery addresses????? ## Most critical reviews (10 lowest-rated) ### 1/5 — Coast is not working *2023-09-28, version 10.0.14* Neither the app nor the web want to log my account since couple of days ago until now and there’s no contact or customer service to solve this problem, I want to use it urgently, I hope someone solve this ASAP or reply my message. ### 1/5 — Mauz1 *2023-05-18, version 9.4.3* Not happy that the only way to receive Free Delivery is to become a Coast VIP member. I’m sure Coast could afford to do better. ### 1/5 — App order *2023-05-06, version 9.4.2* I had to order it on the main website and leave it in my basket and log into the app as I was unable to add anything in the basket via the app itself. ### 1/5 — Complain *2023-01-25, version 9.3.7* Really bad customer service because after returning the clothes to the company, they don’t refund any amount of money they like for any reason. ### 1/5 — Bought next day delivery and 10 days later no delivery *2022-11-10, version 9.3.3* I actually will never know about the products since it’s the first time I ever ordered and I never received the clothes. Worth nothing that I paid for the premium subscription to het next day delivery, 10 days later still no package in sight! Customer service saying that they want me to wait until it’s been late for more than 14 days to declare it lost and potentially send a refund! My point is I needed the clothes before which I why I paid for next day delivery! It was for an occasion. Anyway won’t order again! ### 1/5 — Rubbish! *2022-09-21, version 9.2.11* Spent all evening choosing dresses. App wouldn’t accept payment. Checked all my personal, delivery and card details. Everything was correct. Tried different cards and combinations. Couldn’t get past “payment error “ . Ordered dresses from elsewhere. What a wasted and frustrating evening. The app’s rubbish, won’t be using again, have deleted. ### 1/5 — Item didn’t arrive *2022-01-18, version 9.1.0* Royal mail says it has been delivered, very hard to contact coast as no number ( only twitter/facebook) option:help with this item doesn’t really help, frustrating ### 1/5 — About discount *2021-12-30, version 9.1.0* They said if you are using the apps you will get 20% off but when I m paying the price it’s the same,I download the apps for nothing. Not far ### 1/5 — Coast App *2021-11-19, version 9.0.11* Extremely difficult to navigate! The address was already on the system but I was being asked for the address. I tried to change it but it would accept it so would not proceed to payment. Eventually it did work but one of the dresses had sold out after 45 minutes of messing about! Appalling system ### 1/5 — Poor website *2021-08-30, version 9.0.5* The discount codes did not work despite a banner at the top of the webpage advertising them! ## Most praised reviews (10 highest-rated) ### 5/5 — Quality and delivery *2025-05-23, version 10.18.0* High quality clothes. Love everything about it. Delivery is very quick . App is easy to use ### 5/5 — Dr *2024-12-04, version 10.11.0* Quality ### 5/5 — Easy to use *2024-09-22, version 10.8.0* It’s easy to surf the app so the purchase was easy to make. I also love the discounts Coast offers and the delivery methods. ### 5/5 — Easy and fast checkout *2024-09-06, version 10.6.0* At last a website that doesn’t make you open an account, you can be a guest and not have to sign up. Hopefully I don’t get junk mail too ### 5/5 — Gorgeous quality dresses *2023-03-03, version 9.3.9* Ordered 3 dresses and they arrived the next day. Lovely quality and just what I was looking for. ### 5/5 — Great sale - fast service *2022-11-12, version 9.3.3* I supply clothes for my daughter who has a very hectic corporate job with loads of events to attend. Thus no time to shop. Coast are very efficient at delivery and a no nonsense return system. There is an amazing choice of clothes especially occasion wear. Thank you Coast for your efficient service, great choice, and brilliant sales. ### 5/5 — Great value for money *2022-02-27, version 9.1.2* Very easy to use and great offers , especially app . Great value for quality clothing ### 5/5 — Choice at Coast *2022-01-16, version 9.1.0* I was looking for a dress for a special occasion. I needed a specific colour and the choice was amazing. I have sent for 7 different dresses so that I can choose one and return the others. I feel confident that choosing just one will be difficult! ### 5/5 — Easy *2022-01-07, version 9.1.0* The App is easy to use. Plus there is extra discount if you buy from the app. I love it. ### 5/5 — Sal *2021-12-29, version 9.1.0* Easy and very fast service ***** --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*