# Coastal1 Mobile Banking — user reviews > 355 indexed App Store user reviews of Coastal1 Mobile Banking by Coastal1 Credit Union, rated 4.50/5 from 2,143 ratings. - Source: https://appshunter.io/ios/app/coastal1-mobile-banking/id460747687/reviews - App overview in markdown: https://appshunter.io/ios/app/coastal1-mobile-banking/id460747687.md - Rating breakdown: 5★ 1,667 · 4★ 201 · 3★ 63 · 2★ 64 · 1★ 148 ## What do users think of Coastal1 Mobile Banking? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient mobile banking - 🔒 Secure app - 💡 Great features like Zelle - 👍 User-friendly interface - 👍 Intuitive navigation - 👍 Excellent customer service **Cons** - 🐛 Frequent login issues - 🐛 Slow app performance - 🐛 Unreliable app functionality - 🔍 Limited features compared to other banks - 🔍 Outdated app design **Commonly reported bugs** - App frequently crashes or freezes - Login process often fails or takes too long - Inconsistent app behavior across devices - Incorrect account balance information **Most requested features** - Ability to deposit checks through the app - Improved bill pay functionality - Faster external transfers - Option to view account history in more detail - Support for Spanish language ## Newest reviews (16 of 355) ### 2/5 — Improve *2026-08-19, version 313.0.260601* Better updates during the weekend. Real time updates during the weekend would be great. Sometimes I pay a bill on Friday and it won’t post till Monday am after 8am ### 5/5 — Great app *2026-08-18, version 313.0.260601* Great banking app been using for years no complaints ### 5/5 — Great App *2026-08-18, version 313.0.260601* Does exactly what it’s supposed to do ### 5/5 — Excellent *2026-08-18, version 313.0.260601* It is so easy to maneuver thru the entire site I really like the app . ### 5/5 — Good *2026-08-14, version 313.0.260601* 🌟🌟🌟 ### 5/5 — Nice app *2026-08-14, version 313.0.260601* I’m able to do what I need to do. Easy to use and looks nice too! ### 5/5 — Always there to help me . *2026-08-13, version 313.0.260601* Their all so nice and understanding very nice to talk to. I will never change. ### 5/5 — Great app Better bank *2026-08-13, version 313.0.260601* Easy to use, great support. ### 5/5 — App review *2026-08-12, version 313.0.260601* This is the easiest app. I love it. ### 5/5 — Coastal 1 *2026-08-10, version 313.0.260601* Very satisfied, customer service is fantastic ### 5/5 — Easy to check details *2026-08-10, version 313.0.260601* Would love to see more banking capabilities like wires and bank to bank transfers easier Update 11/30/25. So much better since last update. A lot easier to navigate and do day to day banking on the app ### 5/5 — Love it *2026-08-07, version 313.0.260601* Easy to navigate! ### 5/5 — Great app *2026-08-06, version 313.0.260601* The app is easy to use everything is right where it needs to be a 5 year old can use it thanks ### 5/5 — Great *2026-08-06, version 313.0.260601* Very easy to access your account and I do believe it is also secure ### 5/5 — Best App and Credit Union *2026-08-06, version 313.0.260601* Love the App very convenient and the credit union has always been amazing ### 5/5 — Like it *2026-08-05, version 313.0.260601* Convenient, easy to see all accounts on dashboard. ## Most critical reviews (10 lowest-rated) ### 1/5 — rate *2026-08-25, version 313.0.260601* horrible ### 1/5 — Poor customer service *2026-08-17, version 313.0.260601* Service reps don’t follow policies they have in place and are extremely rude and condescending when on the phone ### 1/5 — Car payment is a maze to do! *2026-08-07, version 313.0.260601* Making a payment for a car loan is so difficult to find and actually do. Must make this easier to do! ### 1/5 — Needs work *2026-08-05, version 313.0.260601* Not user friendly ### 1/5 — Worst *2026-07-21, version 313.0.250900* Horrible app not as easy and also confusing frustrating to use i have to deal with this for ethier the next 3-5 years to make payments and doesn’t direct you properly ### 1/5 — Not clear what account was using *2026-07-11, version 313.0.250900* Not clear on what account I was paying a bill with. Ended up getting charged a return fee though funds were in my other account waiting. This is sneaky and underhanded. I am closing my accounts as soon as I get time. ### 1/5 — If I could rate zero stars *2026-06-28, version 313.0.250900* The amount of times this app loses sync with my biometric or passcode login is insane. All my other banking apps have never had a single problem, but this one has me resetting my password over and over again every few times I use the app. ### 1/5 — Needs work. *2026-06-22, version 313.0.250900* Needs to be updated. It’s not user friendly at all. Paying a simple loan payment could be much easier. You need to go through several steps to making a payment instead of just clicking pay bill etc. ### 1/5 — Terrible *2026-04-03, version 313.0.250900* Not user friendly at all ### 1/5 — Too slow *2026-03-24, version 313.0.250900* App takes forever to update balance after spending ## Most praised reviews (10 highest-rated) ### 5/5 — So easy to use *2026-08-28, version 313.0.260601* So easy to use!! ### 5/5 — Mr *2026-08-26, version 313.0.260601* User friendly good speed accurate update ### 5/5 — Excelente *2026-08-24, version 313.0.260601* Great app ### 5/5 — Top Credit Union /Safe *2026-08-23, version 313.0.260601* Protected you!! their customers. ### 5/5 — App *2026-08-22, version 313.0.260601* I love coastal1 app it’s simple, efficient and safe. Keep the good work for your users ### 5/5 — Coastal 1 *2026-08-22, version 313.0.260601* Very easy to use ### 5/5 — Great ap *2026-08-21, version 313.0.260601* Never any issues ### 5/5 — Easy to navigate *2026-08-21, version 313.0.260601* All the information I need to keep up to date on my accounts. ### 5/5 — Nice *2026-08-21, version 313.0.260601* Easy to use and convenient. ### 5/5 — Easy bank app *2026-08-19, version 313.0.260601* Very easy to use and function --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*