# CoastHills Mobile — user reviews > 72 indexed App Store user reviews of CoastHills Mobile by CoastHills Credit Union, rated 4.74/5 from 4,178 ratings. - Source: https://appshunter.io/ios/app/coasthills-mobile/id1489229656/reviews - App overview in markdown: https://appshunter.io/ios/app/coasthills-mobile/id1489229656.md - Rating breakdown: 5★ 3,030 · 4★ 199 · 3★ 73 · 2★ 31 · 1★ 123 ## What do users think of CoastHills Mobile? Overall sentiment: neutral **Pros** - 🚀 Efficient and easy to navigate - 👍 Excellent customer service and friendly staff - 👍 Sleek and modern app design - 👍 Easy to access accounts - 👍 Excellent banking experience overall **Cons** - 🐛 Bill pay feature not functioning - 🐛 Lack of Zelle integration - 🐛 Inability to deposit checks after iOS 16 update - 🐛 Inability to see pending transactions - 🐛 Inability to export PDF statements - 🐛 Lack of card controls for credit and debit cards **Commonly reported bugs** - App constantly loading or freezing - Inability to log in or access accounts - Disappearance of money from accounts without explanation **Most requested features** - Ability to see pending transactions - Faster check deposit processing - Ability to export PDF statements - Integration of card controls for credit and debit cards - Addition of Zelle integration ## Newest reviews (14 of 72) ### 3/5 — Bill Pay *2025-04-25, version 2025.2.2.3* Although I like this bank, the bill pay on the app has not been functioning since I moved to this bank and started using the app. ### 5/5 — Excellent service *2024-12-24, version 2024.10.1.10* I’ve been a COASTHILLS member for several years now and I’ve never had any problems they have been the most professional and helpful credit union I’ve been a part of ### 5/5 — Best Bank Ever *2024-11-08, version 2024.4.0.10* I've had the best experiences with Coast Hills. The staff is always friendly and very helpful. The banks are always clean, with a vibrant atmosphere. Between Dianna and Leanna at the Arroyo Grande branch the two are amazing, caring, detailed and very communicative. Leanna got word from my son a member as well that I had a major elbow surgery and she had the quality to send me a get well card. So appreciated and thankful for such a wonderful experience. Brian Fisher ### 5/5 — Coasthills App *2024-05-23, version 2024.1.0.2* The app is excellent and very easy to use!! ### 5/5 — Best bank I’ve had *2024-03-14, version 2023.10.01* I’ve had a couple of bank but none compare to you guys great customer service & easy app access 👍 ### 5/5 — It’s alright *2024-02-20, version 2023.10.01* Just keep working on improving the security. That’s all that matters ### 5/5 — Easy to access my account *2023-10-16, version 2023.3.0.2* Easy to access my account . ### 5/5 — Donna S *2022-12-05, version 2022.9.1.11* Over 25 years with CoastHills and they are wonderful. Never a mistake in my banking 😊 ### 5/5 — Needs an update! *FIXED* *2022-11-16, version 2022.9.1.11* *update on original rating- after 2 months of waiting, the update has come and I was once again able to deposit my check from home using the app! Thank you for the update!! I’ve always loved the app and use constantly however, since my phone updated to iOS 16, I can not deposit checks which is one of the best features of the app! It just keeps prompting me to rotate my phone after opening the camera and never registers that it’s rotated. It also locks my screen until I swipe up the app. Pleeeeease fix and I will happily update my review. ### 5/5 — Thank you *2022-03-01, version 2021.6.0.30* Thank you for creating this site to deposit checks from home. Save me lots of time. ### 3/5 — Need to fix PDF export for statements *2021-08-01, version 2021.3.0.24* Overall the app design, functionally, etc is decent (6/10) compared to; major banks and new FinTech companies such as RobinHood, So-Fi, etc. Also you please fix the exporting of PDF statements in the app (I am running the latest iPhone, iOS, and app updates)? When I try to export the open PDF to iCloud Drive folders, the file does not export anything. Please also add the option to export to OneDrive as this is not an option, and I have tried to fix by restarting my phone and making sure all the shortcuts are active when clicking on the “send” up arrow options. I am pretty tech savvy and can usually troubleshoot 99.9% of any tech issues, and this seems to be a CH app issue. Thank you ### 4/5 — Card control *2021-04-27, version 6.5.5.23* Need to bring back card controls for both credit and debit ### 4/5 — Kidding Right?!finally figured it out *2020-09-10, version 6.4.1.21* Whoever had the bright idea to fix something that there was nothing wrong with should be fired immediately I’ve downloaded the app eight times logged in of course it won’t login please finish the job whoever thought of this idea please cut them now bringing the back up....Going to change institutions it’s apparent that nobody at Coasthills cares......ok...after calling the other 800 number for help because you couldn’t actually get a hold of anyone from CHills and them telling me I would receive a call back.....they texted me with bogus information.....after the 10th attempted download and choosing the call me option...it finally works and works great. ### 5/5 — No pending transactions *2020-08-31, version 6.4.1.21* There are so many reasons to bank with COASTHILLS (excellent employees!), but this new app needs work. With the old app I constantly checked my pending transactions. When I asked a teller at COASTHILLS why the new app doesn’t show them, she said they are working on it. That was weeks ago. Being able to see pending transactions is a must! Hope it will be remedied soon. ## Most critical reviews (10 lowest-rated) ### 1/5 — Log in *2025-12-22, version 2025.10.1.3* I can login thru the internet but when I try log in using the app says my info is wrong even though I’m using the same exact information on both ### 1/5 — You ask too often *2024-07-02, version 2024.4.0.10* I can’t tell you how annoying it is to be working on an app and have it constantly be wanting me to review it and rate it. It’s an app. I just use it. I don’t want to rate it. I don’t want to star it and I don’t want to write a review of it. ### 1/5 — No user friendly *2022-12-21, version 2022.9.1.11* This application need to give the user more control and give ability to do anything from the mobile app. The user should be able to check any account statements in PDF formats ranging in 3 year history as well as ordering credit card, adding joint members to accounts and applying for loans. This bank is way far behind on the technology aspect compared to other institutions. ### 1/5 — can’t deposit a check *2022-11-08, version 2022.6.0.1* everytime i go to deposit a check it just says rotate screen to deposit and doesn’t recognize the phone rotates app is broken ### 1/5 — App doesn’t work *2020-09-03, version 6.4.1.21* I can’t get app to even open up. It is stick on this please wait endless cycle. ### 1/5 — Junk *2020-08-26, version 6.4.1.21* I haven’t been able to access my bank account through this app in months. Even after I follow the directions for the temp password, the app never loads ### 1/5 — Worst app *2020-08-19, version 6.4.1.21* This new app is the worst I feel like my money being stolen little by little with out giving me messages or details on where my money’s going with no transaction this morning I woke up to 9$ missing from my bank account . It won’t show me pending transactions this app is the worst . ### 1/5 — BAD *2020-08-15, version 6.4.1.21* Have not been able to log in once. Very frustrating that not a single person has been able to help me. ### 1/5 — Crappy new app won’t even open *2020-08-05, version 6.4.1.21* This is horrible!!!! Can’t even get into my account now! Worst app ever. Out the old one back!!! ### 1/5 — Disappointed *2020-07-29, version 6.4.1.21* The transition to the new app was a mess. Not having access to online banking for several days is not good. Now I can’t get the new app to launch. I’m currently on a road trip and have no idea what’s going on in my account. Calling in for help is always a long and drawn out process. I’m moving on to a new bank. ## Most praised reviews (10 highest-rated) ### 5/5 — Best local bank *2026-07-01, version 2026.01.01* Great bank, easy customer service, and great ### 5/5 — Useful *2026-06-21, version 2026.01.01* Works just as needed! ### 5/5 — Review *2026-06-08, version 2026.01.01* I love everything about Coast Hills. They are excellent from customer relations to offering excellent rates on their loans! ### 5/5 — Credit Union *2026-03-10, version 2025.10.1.3* Professional ### 5/5 — Better w/ time *2026-02-26, version 2025.10.1.3* We have been banking here for awhile and it seems like Coasthills keeps getting better for our community. ### 5/5 — 👍 *2026-02-18, version 2025.10.1.3* Realmente estoy tan agradecido con este banco ya que sin querer me han respaldado en mis tiempos difíciles se los recomiendo 100% ### 5/5 — I love CoastHills Mobile app *2025-12-09, version 2025.7.2.1* I love the Coast Hills app because it's super convenient, very easy to deposit checks, pay my credit card, etc. But I also love going to the credit union because the people are wonderful 100% of the time. ### 5/5 — Efficient *2025-10-30, version 2025.7.2.1* Really easy to navigate and use! Easy to transfer money between accounts and view all transactions. ### 5/5 — Banking *2025-08-24, version 2025.5.0.4* I love everything about Coast Hills the representatives even when you call her extremely polite and patient ### 5/5 — Sleek and Modern *2025-03-07, version 2024.10.1.10* Only issue with it is the lack of Zelle integration. This version is much better than previous versions of the app though. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*