# CoastLife Credit Union — user reviews

> 45 indexed App Store user reviews of CoastLife Credit Union by CoastLife Credit Union, rated 4.77/5 from 2,460 ratings.

- Source: https://appshunter.io/ios/app/coastlife-credit-union/id978430514/reviews
- App overview in markdown: https://appshunter.io/ios/app/coastlife-credit-union/id978430514.md
- Rating breakdown: 5★ 1,990 · 4★ 110 · 3★ 31 · 2★ 9 · 1★ 56

## What do users think of CoastLife Credit Union?

Overall sentiment: positive

**Pros**

- 👍 Great customer service
- 🚀 Easy to use app
- 💰 Convenient banking features
- 🔒 Secure banking experience

**Cons**

- 🐛 Check deposit feature not working
- 🔍 Difficult to navigate transaction history

**Commonly reported bugs**

- Login issues with username and password
- Account information not displaying properly after transfers

**Most requested features**

- Add Apple Pay compatibility
- Improve mobile check deposit functionality
- Allow member-to-member transfers
- Add more ATM locations

## Newest reviews (11 of 45)

### 2/5 — Crashes

*2026-06-27, version 2026.01.01*

App constantly crashes

### 3/5 — Keeps crashing after sign in

*2026-06-22, version 2026.01.01*

This app used to be great and now it crashes and closes almost everytime I put in my password and hit sign in. It briefly opens, and then crashes before any info pops up. It is really annoying

### 2/5 — App

*2026-05-25, version 2026.01.01*

The app crashes all the time. It’s frustrating for sure.

### 4/5 — App issue

*2026-05-21, version 2026.01.01*

I login on the app and automatically closes the app completely.

### 4/5 — Better when separated by date

*2021-03-04, version 6.5.5.53*

My credit union just got bought out by coastal life. I have nothing against the app except that I found it easier to navigate when my transactions were separated by date. It takes so much longer now to find what came out on what date.

### 5/5 — Fantastic app, minor issues here and there

*2019-09-30, version 6.0.1.38*

The only issue I deal with regularly is after transferring money it cannot display my account info. It prompts me but when I select to go to my account I get an error message every time. I can see my info if I go to the home screen and select accounts but not from the transfer complete screen.

### 5/5 — CCATCU

*2019-08-21, version 6.0.1.38*

Great service and updates needed for informative means.

### 5/5 — Great App !

*2019-02-17, version 5.11.0.35*

I work overseas a lot and so far the app has never let me down. Fast, easy access to my account really is great for bills and transfers on top of account management!

### 5/5 — Thanks

*2018-09-15, version 5.10.1.33*

This app is very convenient and I love it! It shows all of my transactions and it makes transferring money easy!

### 5/5 — All good!

*2018-06-12, version 5.9.1.32*

Excellent credit union. Good service. Good bonus checking account earning interest and atm refund fund if requirements met. Good loan department. Need more locations. Good people.

### 3/5 — Mobile deposit

*2018-05-11, version 5.7.1.27*

Using mobile deposit is awesome IF it works. 50% of the time it doesn’t...

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible

*2026-08-28, version 2026.4.2.1*

I can’t even transfer money to anyone.

### 1/5 — Glitchy

*2026-06-23, version 2026.01.01*

Every once in a while when I login through the mobile app, it kicks me out. Kind of frustrating

### 1/5 — Bugs are terrible, can’t open app and not just me

*2026-05-27, version 2026.01.01*

The app has not been loading. It barely ever works and does the same thing for my husband and mother on their phones. This is a major reason why I opened an account with a large corporate bank, their ability to fix and update things is way faster. I am in the process of moving my accounts away from coastlife as soon as I pay off my car loan (<1 yr remaining)

### 1/5 — Bugs

*2026-05-26, version 2026.01.01*

Open the app, put password and the app closes. Open the app, put password, app closes. Keeps doing this 5 times or more before it actually logs me in. Buggiest App Sign In Ever. Been like this for months. Hoping it gets resolved.. I know I’m not the only one having issues. I know others who have the same exact problem.

### 1/5 — App crashes

*2026-05-05, version 2026.01.01*

App crashes frequently with the latest update. Takes multiple attempts to get into the account each time.

### 1/5 — App crashes frequently

*2026-05-04, version 2026.01.01*

Takes me multiple attempts to get into account. It isn’t a username or password issue. The app accepts authentication, cycles to the account then crashes. Very unstable the last few weeks.

### 1/5 — Check Deposit Doesn’t Work

*2024-03-15, version 2023.10.1.4*

The check deposit feature on this app does not work. No matter how many times you take the photo of the check it is rejected. No amount of repositioning works.  I tried turning off the auto-capture feature so I could take it manually but that option is disabled.  The whole point of getting the app was so I don’t have to run to the bank every time I want to make a deposit.

### 1/5 — Use name and password

*2022-02-05, version 2021.11.0.61*

doesn’t recognize my username and password Well I stick my computer instead

### 1/5 — Apple Pay.

*2018-07-13, version 5.9.1.32*

You need to add Apple Pay compatibility. Keep Up or Be Phased Out.

### 1/5 — Needs an update

*2018-01-20, version 5.6.1.26*

Not working

## Most praised reviews (10 highest-rated)

### 5/5 — Care

*2026-07-27, version 2026.4.2.1*

My bank cares about me

### 5/5 — Review

*2026-06-26, version 2026.01.01*

App is so buggy, have to login three times too see my accounts. Very annoying

### 5/5 — Great

*2026-06-23, version 2026.01.01*

Awesome

### 5/5 — Fun

*2026-06-12, version 2026.01.01*

Easy

### 5/5 — The great coast life credit union bank

*2024-12-27, version 2024.10*

I have never had a bank like this. They’re not just professionals. They are understanding very helpful and I may be pleased to have been with them for almost 5 years already keep that same professional attitude, and great service that you provide.

### 5/5 — Customer service

*2024-03-23, version 2023.10.1.4*

Great customer service and the staff there is awesome!!!

### 5/5 — Letter

*2023-01-27, version 2022.9.1.11*

Everyone is always welcoming and friendly and always have all the answers to my questions, good vibes when I walk in

### 5/5 — My account

*2022-08-16, version 2021.11.0.61*

I really love this app it really makes things easy for me, I can transfer money and make payments with out going to the bank, saves me lots of time. I’m very pleased!

### 5/5 — Easy

*2022-02-07, version 2021.11.0.61*

Easy to use but I still wish they’d get better ATMs. It be nice to be able to deposit when the CU isn’t open. An option to transfer member to member would be great also.

### 5/5 — Great app

*2019-10-22, version 6.0.1.38*

Wish credit union participated with Zelle!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
