# CoCo Bubble Tea Ontario — user reviews > 52 indexed App Store user reviews of CoCo Bubble Tea Ontario by Snappy Innovation Inc., rated 2.80/5 from 11 ratings. - Source: https://appshunter.io/ios/app/coco-bubble-tea-ontario/id1478903291/reviews - App overview in markdown: https://appshunter.io/ios/app/coco-bubble-tea-ontario/id1478903291.md - Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 6 ## Newest reviews (14 of 52) ### 3/5 — Bubble tea *2024-04-12, version 1.6.1* This place is so yummy however they are no rewards for the app and the drinks keep getting more expensivs ### 3/5 — Add schedules a pick *2022-07-29, version 1.5.6* Does what it says. Just wish they can enable to let you schedule a pickup instead of it being asap. ### 2/5 — Pay button doesn’t work *2022-07-03, version 1.5.6* Pay button doesn’t work ### 2/5 — 不好用 *2021-07-04* 好像中国的店铺很多找不到啊 ### 2/5 — Charges card but doesn’t go through *2021-06-02, version 1.4.9* I usually preorder for pickup but the past few times I’ve done so I’ve been charged (and refunded the next day) without my order going through. The error I get is that my postal code is incorrect. Overall easy to navigate but this needs to be fixed. ### 4/5 — Great app! Easy to use *2021-05-30, version 1.4.9* I just used this for the first time (May 30, 2021). It sends you an email receipt and texts you when your order is ready for pickup. Just make sure you select the correct location you want to order from, before placing the order. I would use this app again. You need a credit card though, to input into the app in order to process the order. It would be better if they had an option for payment upon pickup. ### 1/5 — How do I transfer points from fivestar *2021-04-08, version 1.4.8* Fivestar app suggested me to transfer points to this app, but it does not provide and option. ### 1/5 — No points?! *2021-03-07, version 1.4.6* I went to coco today and bought two drinks, scanned my QR code, and nothing happened! No changes to my points, no transaction history ### 1/5 — apple pay not working during CNY promo *2021-02-14, version 1.4.5* they are currently offering a digital red envelope with purchases made on the app. however apple pay fails every time you try to make a transaction. ### 2/5 — Downgraded *2021-02-06, version 1.4.5* I used to love this app especially because there was no extra fees when it came to delivery options but now there are and it’s more expensive then just Uber eats !! ### 1/5 — App Not Working *2021-01-17, version 1.4.2* add button does not work ### 1/5 — no delivery update but quick to take money lol *2020-12-23, version 1.4.2* i ordered drinks through the app to be delivered thinking i’d save money but when i called the store to confirm if they got my order bc i started getting bad vibes, the store told me they never received anything even though i was already billed i didnt get any update about my order but they were very efficient when it comes to payment and getting money :/ ### 2/5 — Really slow *2020-10-16, version 1.0.8* Really slow and not all stores delivery ### 1/5 — Disappointed *2020-09-01, version 1.0.7* Was excited that Brentwood area opened a store, waited a long time. Download the app and use online ordering, the associates told me that the app is not available for use for this location. App is only good for Ontario. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn't provide receipt unless you rate service first *2026-01-01, version 1.6.8* It's not legal for a business to withhold receipts. Coco makes you provide a rating for their service before they send you your receipt. How can I rate service that I haven't received? ### 1/5 — Unable to delete account *2025-12-26, version 1.6.8* Unable to delete account, keeps giving error. ### 1/5 — Took away my VIP *2025-09-29, version 1.6.8* The latest app took away my VIP status and now i can’t order on the app ### 1/5 — order on app did not go to store’s system *2025-09-28, version 1.6.8* i placed an order and the store did not get my order for 20 minutes ### 1/5 — Hacker/scammer *2025-08-07, version 1.6.7* Opened the app. (I don’t log out of my account ever since downloading it). And lo and behold. It is my phone number. But my name and photo is different. (It’s a male).cod note I’m a female. Plus the email registered to the account is not my email. Totally scary and trashy. If I can leave 0 stars I would’ve. ### 1/5 — Bring back two ladies!!! *2024-09-10, version 1.6.1* After updates the menu has got rid of two ladies! However, when I go into store I can still order two ladies. Please bring two ladies back on the menu!!!! ### 1/5 — Forced to use the app *2021-12-12, version 1.5.6* I just went to my local Coco store and tried to order at the counter but was told I had to download the app to order. I then saw the clerk put my order into the computer at the counter as if I had pid at the counter in the first place. Waste of time and cellular data. Used to love this bubble tea place but I’ll only be getting it now if I decide to order it in to my work via Ubereats. No point in driving to the store anymore. ### 1/5 — Dont leave your Card info in this app *2021-12-10, version 1.5.6* Garbage ### 1/5 — Add favourite store *2021-07-04, version 1.5.0* Please update app so you can add a favourite store instead of bringing stores up based on location ### 1/5 — Pee pee *2021-04-25, version 1.4.8* poo poo ## Most praised reviews (10 highest-rated) ### 5/5 — The app works just perfectly in Ontario *2023-12-16, version 1.5.13* I downloaded the app to try it out and it’s actually really convenient. It also has a reward system where you get a free drink if you scan or order 10 drinks through the app. ### 5/5 — It’s good, these reviews are so mean! *2021-09-09, version 1.5.0* After seeing all these reviews, I was worried but it’s totally easy to use. The prices are same as in-store prices, so much better than Uber. You receive a text message when your order is ready for pickup. Very straightforward, nice system. ### 5/5 — I actually like the app *2021-04-04, version 1.4.8* Not sure why there are so many bad reviews. I always order through the app for pickup. I get a text notifying me when my order is ready for pick up. It’s usually really fast, literally within minutes. Another great feature is that we can use ApplePay to pay. Overall, very happy with the app. ### 5/5 — Simple to use *2021-02-04, version 1.4.5* Simple to use ,no need to lineup. ### 5/5 — Great app! *2021-01-14, version 1.4.2* After reading all the bad reviews, I was a bit worried to order through this app. However, I loved it! Very user-friendly and it was easy to find my local store and order. It sends you notifications once the store accepts your order so you’re not left guessing. Everything was super quick—an overall great experience! I will definitely continue to use the app in the future :) ### 5/5 — Simple and easy to use *2020-11-10, version 1.4.0* Been using this app since it was released and it’s easy to use. The only down side is that even at 100+ rewards saved up, you don’t get VIP discount like you with with their previous reward system. ### 5/5 — App works great if you live in Ontario *2020-06-19, version 1.0.6* Not sure why this app has such bad reviews... The app works really well, and the tea is great! ### 5/5 — Fangbian *2020-06-19* Henhai ### 5/5 — Convienient app *2020-06-09, version 1.0.4* Don’t need to line up and can pay the bill in advance so when I receive the message saying my order is ready then I can just grab the drinks and leave. ### 5/5 — Great app, quick & easy! *2020-05-04, version 1.0.3* We ordered and was very quick and easy to use! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*