# Coco Vancouver — user reviews

> 6 indexed App Store user reviews of Coco Vancouver by Snappy Innovation Inc..

- Source: https://appshunter.io/ios/app/coco-vancouver/id1670731841/reviews
- App overview in markdown: https://appshunter.io/ios/app/coco-vancouver/id1670731841.md

## Most critical reviews (6 lowest-rated)

### 1/5 — Additional fees on App?

*2025-02-09*

I don’t understand why orders from the app are being charged 0.25 for packaging on top of the regular price. Better to order at the counter.

### 1/5 — Can’t reg, can’t find store

*2024-10-02*

I scanned the QR code from the new west store To download the app. 10+ attempts and I could never get the “save” button at the bottom to go from greyed out to something clickable.

So I deleted it and went to the App Store. Downloaded the Vancouver app and registration seemed to work but then I couldn’t find the only store I’m interested in - new west.

Sounds like early franchise tech issues…

### 1/5 — Why even have this if no store takes it?

*2024-06-11*

went to multiple Coco stores today and the last week, and none of them take the app. What’s the point of it? Ridiculous.

### 1/5 — Inaccurate store information and no support

*2023-11-12*

Placed an order in the afternoon for one of the richmond locations. On the app it says they are open but when i arrived they are closed. Tried to contact support but there is actually no support email or phone # to contact. Now i paid for my drinks and no way to pickup or refund.

### 2/5 — Not real

*2025-03-10*

This coco app isn’t the right one for the Vancouver BC area… I was so confused because I wasn’t able to collect points. So this is false information:(

### 5/5 — App Review

*2023-03-01*

It’s very user friendly. Simply collect points from every purchase and redeem fee drinks at the stores. Hopefully all the CoCo in Vancouver can have the App 😅😅, it will make it easier for all customers live around.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*