# Coen: AI Photo Video Generator — user reviews

> 114 indexed App Store user reviews of Coen by UNIVERLIST TEKNOLOJI SANAYI VE TICARET ANONIM SIRKETI, rated 4.70/5 from 1,606 ratings.

- Source: https://appshunter.io/ios/app/coen-ai-photo-video-generator/id6497716649/reviews
- App overview in markdown: https://appshunter.io/ios/app/coen-ai-photo-video-generator/id6497716649.md
- Rating breakdown: 5★ 1,374 · 4★ 93 · 3★ 36 · 2★ 15 · 1★ 88

## What do users think of Coen?

Overall sentiment: negative

**Pros**

- ⭐ Increíble!
- ⭐ Pretty good!
- ⭐ It's a good app

**Cons**

- ❌ Scam
- ❌ No free trial
- ❌ I CANT EVEN LOAD IN TO THE APP!!!
- ❌ Paid
- ❌ Does not work on Tahoe MacOS
- ❌ Scam
- ❌ Not worth it
- ❌ Scam
- ❌ Scam
- ❌ Very Poor!
- ❌ Big No
- ❌ Absolutely horrible app, awful i paid £10 and the ai doesn't even work
- ❌ Bad
- ❌ DO NOT BUY
- ❌ Scam
- ❌ SCAM APP
- ❌ Don't ask for reviews 5 seconds after downloading
- ❌ Does not work!
- ❌ Can't preview
- ❌ Bad
- ❌ This app does not work
- ❌ Doesn't work
- ❌ Tried but failed
- ❌ Rip off just like majority of these apps
- ❌ Garbage
- ❌ Cash grab Lies
- ❌ Every cost money.
- ❌ Money grab???
- ❌ Are you a cheapskate?

**Commonly reported bugs**

- Cropping function is broken

**Most requested features**

- Add audio and make the video generations free please

## Newest reviews (18 of 114)

### 2/5 — Awful

*2026-05-26, version 2.5.5*

Horrible app

### 1/5 — DO NOT BUY

*2026-03-06, version 2.4.0*

Not at all as advertised do not waste your money. Generations come out nothing like the example videos.

### 1/5 — 아니 환불어케 하는데요

*2026-03-05*

제발

**Developer response:** 좋은 경험을 하지 못하셨다니 유감입니다. 무엇이 잘못되었는지 알려주시면 앱을 개선하는 데 도움이 되겠습니다!

### 1/5 — Terrible

*2026-03-01, version 2.4.0*

It creates entirely different videos. Not what you actually want it to create. Scam and waste of my money

### 1/5 — Fraud

*2026-02-25, version 2.4.0*

Thy suxs…

### 1/5 — Terrible

*2026-02-25, version 2.4.0*

Videos are nothing like the examples. Terrible product.

### 1/5 — Not as advertised

*2026-02-24, version 2.4.0*

What this does, you can already get for free. When it recreates the video it looks nothing like the person you upload.

### 1/5 — Iykyk

*2026-02-19, version 2.4.0*

Making us pay? To keep our data, train their AI and To even generate something is garbage. Don’t give these guys a cent.

### 1/5 — Scam

*2026-02-17, version 2.4.0*

Don’t even try it’s just wasting money and time

### 1/5 — It’s an scam the prices are ridiculous and the outcome is not worth it

*2026-02-17, version 2.4.0*

It’s a scam they give you for a week 250 tokens and the templates cost 100 so what’s the purpose of paying for? Then don’t use the input you uploaded the output is completely different from what you uploaded it’s a waste and f time and money

### 1/5 — Worst app ever

*2026-02-16*

Worst video generator ever. The generated video is not like the demo ones. It is worst. Wasted money

**Developer response:** We’re sorry to hear you didn’t enjoy the app. If you can provide any specifics, we’d love to help resolve the issue.

### 1/5 — Péssimo

*2026-02-14*

Zero !! Mostra algo e quando gera o vídeo na tem nada parecido do modelo

**Developer response:** Entendemos sua frustração. Por favor, nos informe o que deu errado para que possamos trabalhar na melhoria da experiência.

### 1/5 — Image look NOTHING

*2026-02-14, version 2.4.0*

I understand the uploaded images might not look Perfect but the scenarios don’t look anything like the thumbnailes previews.

### 1/5 — No es buena

*2026-02-13, version 2.4.0*

Mala cálidad distorsiona l realidad de los rostros

### 1/5 — Müll

*2026-02-13*

Müll

**Developer response:** Es tut uns leid zu hören, dass Sie keine gute Erfahrung gemacht haben. Bitte teilen Sie uns mit, was schiefgelaufen ist, damit wir die App verbessern können!

### 1/5 — Kein Test möglich

*2026-02-13*

Alles kostet Geld. App nutzlos, keine Test der App möglich

**Developer response:** Vielen Dank für Ihr Feedback! Unser Videogenerierungsprozess ist branchenführend und ressourcenintensiv, was unsere Möglichkeit einschränkt, kostenlose Testversionen oder Guthaben anzubieten. Wir arbeiten jedoch daran, unsere Dienste in Zukunft erschwinglicher zu machen. Wenn Sie weitere Unterstützung benötigen, wenden Sie sich bitte an unser Support-Team unter: https://univenn.zendesk.com/hc/en-us
.

### 1/5 — Does not work

*2026-02-08, version 2.4.0*

The ai versions look nothing like the real person and it sometimes generates ai versions that are the opposite sex of the person. I’d wait a year or two until this gets better. Don’t waste your money.

### 1/5 — Kein Test möglich!

*2026-02-04*

Man kann es nicht testen, also kein Qualitätsbeweis.

**Developer response:** Wir schätzen Ihr Feedback! Aufgrund der hohen Kosten von KI haben wir nie eine kostenlose Testversion angeboten. Jedes Video kostet etwa 2 $, aber wir stellen es zu einem deutlich reduzierten Preis zur Verfügung. Vielen Dank für Ihr Verständnis und Ihre Unterstützung!

## Most critical reviews (10 lowest-rated)

### 1/5 — Raised token prices too high.

*2026-08-12, version 2.5.7*

I bought a yearly subscription and you immediately tripled the price of 1500 tokens from 9.99 to 29.99.  I will find another app that does the same thing.  You lost a loyal customer.

### 1/5 — Not working

*2026-06-30, version 2.5.5*

Every submission is returned with “oops, couldn’t generate “

### 1/5 — Possible scam

*2026-04-28, version 2.5.4*

Subscribed and bought credits, never received any

### 1/5 — I’d rather join the IDF

*2026-04-28, version 2.5.4*

Quite possibly the worst Ai app I’ve ever used. Every positive review has got to be fake. If you get the weekly subscription you’re allowed 1 ai slop video no regenerations.

### 1/5 — Lame

*2026-04-18, version 2.5.4*

U don’t get to try it not even one bit. What makes them stand out? Nothing

### 1/5 — Horrível

*2026-04-08*

Não faz nenhuma edição se não pagar a assinatura.
Desinstalei no mesmo instante.  
Nota zero 0.

**Developer response:** We’re sorry to hear you didn’t enjoy the app. If you can provide any specifics, we’d love to help resolve the issue.

### 1/5 — Hot garbage

*2026-04-04, version 2.5.3*

This app sucks, videos look nothing like what you pick out.

### 1/5 — Не возможно создать видео

*2026-03-28*

Сильно тормозит ,зависает ,не возможно ничего сделать

**Developer response:** Thank you for your feedback. We’ve enhanced our services, and the app is now more stable and reliable. If you continue to face any issues or need any further assistance, please don’t hesitate to reach out to us. We’re here to help!

### 1/5 — Too much price

*2026-03-27*

Too much price for purchase this products

**Developer response:** We’re sorry to hear you're disappointed. Our app operates with in-app purchases due to the resource-intensive nature of the technology. We understand the frustration and are always working to improve the user experience. If you have any concerns or need assistance, please reach out to us at https://univenn.zendesk.com/hc/en-us.

### 1/5 — 超最悪詐欺アプリ

*2026-03-19*

年額6,000円を支払って利用を開始しましたが、実際にはクレジット制で、その付与数が非常に少なく、すぐに使い切ってしまい、1か月も満足に利用できませんでした。

クレジットがなくなった後は、翌月になれば一定数回復・補充されるものと思っていましたが、そのままでは新たに動画を生成できず、追加でクレジットを購入しなければならない仕組みであることが分かりました。年額料金を支払っているにもかかわらず、継続利用のためにさらに課金を求められる料金体系には強い疑問と不信感があります。

また、料金体系やクレジット仕様についての説明が十分に分かりやすいとは言えず、利用前に正確な内容を把握しにくい状態でした。利用者によっては、年額課金のみで一定期間十分に使えると受け取ってしまう可能性があり、説明方法には改善が必要だと感じます。

さらに、生成される動画の品質についても期待を大きく下回り、実際には用途にほとんど役立ちませんでした。課金したにもかかわらず実用性を感じられず、このアプリを選んだことを非常に後悔しています。

評価を信じてダウンロードし課金しましたが、支払った金額に見合う価値を感じることができず、強い失望と怒りを覚えています。現状のままでは納得できないため、今回の利用に関しては返金を含めた誠意ある対応を強く求めます。

今後、同様の誤解や不満を生まないためにも、料金体系・クレジット消費条件・追加課金の必要性について、より明確で誠実な表示へ改善していただきたいです。対応内容によっては、消費者相談窓口等への相談も検討せざるを得ないと考えています。

**Developer response:** お客様にそのようなご不快な思いをさせてしまい、またご意見をお寄せいただきましたことに感謝いたします。お客様のご懸念は真摯に受け止めております。このように感じさせてしまったことをお詫び申し上げるとともに、貴重なご意見をありがとうございます。弊社のサブスクリプションモデルは、技術のリソース集約的な性質を支えるためのものであり、また、あらゆる法的基準を遵守しております。

## Most praised reviews (10 highest-rated)

### 5/5 — North East Florida

*2026-03-27, version 2.5.1*

Fixing to tryout this new app.

### 5/5 — Best Of All

*2026-02-14, version 2.4.0*

Thanks Coen : AI Video for the experience 
Impressive and unbelievable

### 5/5 — Recommended

*2025-12-11, version 2.1.9*

Useful app

### 5/5 — Muy bueno

*2025-10-24, version 2.1.3*

Muy bueno

### 5/5 — Ok

*2025-10-13, version 2.1.2*

Son lo mejor

### 5/5 — Ocampo

*2025-10-05, version 2.1.1*

Increíble!

### 5/5 — Pretty good!

*2025-10-04*

Love the realism and color!

### 5/5 — It’s a good app

*2025-10-03, version 2.1.1*

It’s good but can you add audio and make the video generations free please.

### 5/5 — If I get free videos I’ll come back and confirm

*2025-10-02, version 2.1.0*

Testing this now

### 5/5 — อยากเรียนรู้

*2025-07-09, version 2.0.5*

เห็นเพื่อนเพื่อนใช้แล้วบอกว่าดี

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*