# Coffeecapp — user reviews > 297 indexed App Store user reviews of Coffeecapp by N-and Italia Srl, rated 1.10/5 from 129 ratings. - Source: https://appshunter.io/ios/app/coffeecapp/id959895787/reviews - App overview in markdown: https://appshunter.io/ios/app/coffeecapp/id959895787.md - Rating breakdown: 5★ 3 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 124 ## Newest reviews (19 of 297) ### 1/5 — Does not work takes all your info *2026-05-29, version 11.7.3* I had to give less information to open a bank account then to get coffee off this app ### 1/5 — Terrible account setup *2026-05-22, version 11.7.1* Don’t waste your time ### 1/5 — Straight up just doesn’t work *2026-05-20, version 11.7.1* Can’t get past the registration process with the PIN code. Tried two different phone numbers and didn’t send to either. Dumb app that wasted my time on a train in Italy. Asked one of the train staff and they just advised me to use currency as they never got it to work either ### 1/5 — Unable to Register *2026-05-12, version 11.7.1* Registration requires email and phone verification. SMS confirmation code is never sent so registration never completed. Useless app ### 1/5 — Ridículo *2026-05-09* Ridículo ter que baixar um app para poder pagar um café no trem. Já ouviram falar em UX? ### 4/5 — Che fine ha fatto la lotteria degli scontrini? [aggiornata] *2026-05-02, version 11.7.1* Dopo un inizio difficile, CoffecApp ha fatto sempre il suo dovere, con me. Tuttavia, un elemento che apprezzavo in modo particolare era che si potesse inserire il codice per partecipare alla lotteria degli scontrini. Notando che gli ultimi due acquisti non risultavano acquisiti sono andato a controllare nell’App e in effetti mi sembra sia stato rimosso questo dato. Perché? Da ora in poi tornerò a pagare il caffè coi contanti, che peccato… [Ho ricevuto risposta dagli sviluppatori: si tratta di un provvedimento dell’Agenzia delle entrate. Peccato - ma ho aggiunto due stelle] ### 1/5 — I just wanted a COFFEE :( *2026-05-01, version 11.7.1* Where do I start: 6:15am at 250km/h and all I wanted was a COFFEE. I had no coins, but….. There is an app - You scan the QR code which links to the app. Now get ready… Start to finish to install / register is 15 minutes. This app has higher password complexity and verification steps than most banking apps. Then…. email verification and text verification - oh the email will go to your spam :( Then you can scan QR… COFFEE TIME ? Nope…. :( you need to top up the app first with money and you need to disconnect to top up It takes 5 minutes for the app to disconnect leaving other coffee fans frustrated I finally topped up with Apple Pay.. also min €4 It’s worth mentioning ( insult to injury ) the app will ask you if you would like to consent to selling your personal data email / phone number for MARKETING … eh.. NO NEVER!!! But.. they will probably get hacked and its gonna be stolen anyway These people are crazy I finally have my espresso and I also I boight one for a frustrated Italian gentleman who we spoke with via Google Translate you can keep the euro left in the wallet as I’ll prob never ride Italo again DMacccc- Coffee fan from Ireland ### 1/5 — SMS code never sends *2026-04-28, version 11.7.1* As others have said, long registration process and then the final step is an SMS code - this is after it’s already verified your email. Unfortunately the SMS will never get to your phone, and there’s no way to bypass it so you can’t use the service to pay on the train. My partner tried from his android and it’s the exact same behavior. Better find a vending machine that will let you tap to pay or have some euros. ### 1/5 — Tragic and useless *2026-04-24, version 11.7.1* Does not work, frustrating, useless app. Someone should be punished for publishing this and scamming people ### 1/5 — Extra stupid App *2026-04-22, version 11.7.1* After prolonged registration and verification of mail and tel number you can’t pay by apple pay or credit card and app asking to insert coins into machine 🙈🙈🙈 ### 1/5 — SPAM *2026-04-12, version 11.7.1* Doesn’t work at all. Just takes your personal information. ### 1/5 — Cant create account *2026-04-04* Same problem as the Last comment in here, from one year ago. Unbelievable ### 1/5 — Aplicación ladrona *2026-03-27, version 11.7.1* Una aplicación que pone para que compres tus cosas y te roba el cambio o no te da el producto y te lo cobra es una aplicación de mierda para nada recomendable ### 1/5 — Worst created app I’ve ever encountered *2026-03-23, version 11.7.1* No reason to require both email and cell phone verification to use this. Text to verify cell phone (which is completely pointless when email already verified) never sent no matter how many times I tried. Whoever made this app is a disgrace to humanity. ### 1/5 — Registro en la App *2026-03-18, version 11.7.1* Llevo tiempo intentando crear una cuenta en la aplicación y es imposible. ### 1/5 — Don’t bother *2026-03-16, version 11.7.1* Don’t waste your time. Overly complicated and unnecessary to purchase something from a vending machine. App never sent me a pin. No credit card terminal = loss of revenue ### 1/5 — Worst app I’ve ever used *2026-03-13, version 11.7.1* It didn’t even work after going through the trouble of giving it my phone and email. It says my account doesn’t exist when I clearly made one. Why not just use a card instead of this dumb app that doesn’t work? ### 1/5 — Simply do not work *2026-03-09* App is full of bugs from the first click to the full use. It is made not to work. ### 1/5 — Horrible app *2026-03-08, version 11.7.1* This app is horrible and that’s an understatement. Cannot receive any SMS and the fact that you have to give so much information just to get a cup of coffee is crazy. ## Most critical reviews (10 lowest-rated) ### 1/5 — Sucks *2026-08-17, version 11.7.5* Doesn’t work and collects a ton of info it won’t send you am sms so don’t bother with it ### 1/5 — Scam *2026-08-15, version 11.7.5* I think this app just designed to steal your info. I never got a code for my mobile, and therefore unable to use the app on the machines it was meant for on the train. ### 1/5 — Doesnt work *2026-07-21, version 11.7.3* Honestly a bad app and unnecessary. Dont understand why the vending machine wont just let me pay with card. ### 1/5 — Data Farm *2026-07-20, version 11.7.3* This app exists solely to harvest your data and make it as impossible as it can to actually let you log in. Do you REALLY want my face to log in? Do you REALLY need BOTH my phone number and email confirmed (after taking a long while to send the confirmation) just so I can use the vending machine? REALLY? ### 1/5 — Scam *2026-07-11, version 11.7.3* Do not use. Even if you get the app set up, it will just eat your money and not dispense. ### 1/5 — You are forced to top up 4 EUR for 1 EIR coffee *2026-06-25, version 11.7.3* You are forced to top up 4 EUR for 1 EIR coffee The only reason to use this app that request personal information such as your phone number and email to buy a coffee is that there are not other options to buy it. I will delete it as soon as I leave where I am… ### 1/5 — Nightmare fuel *2026-06-21, version 11.7.3* Completely broken and mysteriously broken app, when all I need is a coffee and snacks. ### 1/5 — Scam *2026-06-21, version 11.7.3* Needed a drink on an Italo train so downloaded this. Never sent text to phone, double checked country code, number, everything. It’s a scam probably for data harvesting, the vending machines should just use tap to pay ### 1/5 — Nicht funktionieren *2026-06-02* Katastrophe ### 1/5 — Do not download *2026-06-01, version 11.7.3* SMS does not come on time. ## Most praised reviews (10 highest-rated) ### 5/5 — Ottima se non hai spicci *2026-03-15, version 11.7.1* L’app funziona egregiamente. Inizialmente ero titubante ma inserendo la carta, posso accreditare il mio portafoglio. La connessione è facile e veloce. ### 5/5 — Top *2025-08-05* Anmeldung kompliziert aber in der Anwendung super. ### 5/5 — Non uso piu’ le monete *2025-06-05, version 11.4.0* Affidabilità’ e vantaggi. In ufficio mi dimentico del portafoglio. Faccio le segnalazione inviando foto del distributore o prodotto dal cellulare e arrivano promozioni. Posso pagare i bollettini e usare anche nella metro, stazione, ospedale e aeroporti. Uso quotidianamente. Consigliata. ### 5/5 — Lamentable *2025-05-27, version 11.4.0* La peor vending del mercado ### 5/5 — Finalmente senza moneta *2025-04-16, version 11.3.5* Pensavo fosse una delusione totale, ma dopo averla utilizzata, credo che le recensioni negative siano più legate all’utilizzatore che all’applicazione. ### 5/5 — Works perfectly *2025-04-10, version 11.3.5* I've used the app on around 3 different vending machines so far and never had any issue, always dispenses the product easily and the app is also easy to use! Amazing ### 5/5 — Consigliata *2025-02-14, version 11.3.4* Durante le pause in azienda utilizzo l’applicazione e la trovo utile anche perché posso ricaricarla senza necessariamente avere appresso moneta. Talvolta succede che si disconnetta ma in pochi istanti riesco a prendere un caffè o uno snack. A differenza delle chiavette dei precedenti gestori non ho dovuto dare la caparra di 5€ che, tra l’altro, non ho mai riavuto dopo che è cambiato gestore. Consigliatissima! ### 5/5 — Innovativa *2025-02-07, version 11.3.4* App super comoda, per chi come me spesso non ha mai contanti con se. Ricarichi facilmente dal telefono e acquisti quello che vuoi quando vuoi. Comodissima. ### 5/5 — Comoda! *2025-02-05, version 11.3.1* Utilizzo questa app quando mi reco in ufficio, sebbene con piacevole sorpresa l’ho potuta utilizzare anche in centri commerciali o uffici pubblici. La trovo molto comoda poiché non avendo mai con me monete posso ricaricarla tramite carta di credito. ### 5/5 — Utile *2024-11-08, version 11.3.0* La uso spesso per tutto xo quando passa dalla macchinetta del caffè a quella degli snack non me l’accetta subito mah devo chiuderla almeno 1/3 volte prima di usarla nella macchinetta degli snack, me lo fa specialmente in quella dell’ufficio dove lavoro --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*