# Cogeco EPICO — Power up epic entertainment

> Multiscreen entertainment app for EPICO subscribers. (iPhone/iPad app by Cogeco Connexion.)

- Source: https://appshunter.io/ios/app/cogeco-epico/id1469716584 (this page in markdown: same URL + `.md`)
- Developer: [Cogeco Connexion](https://appshunter.io/developer/1753296044)
- Category: Entertainment
- Price: Free
- Rating: 3.70/5 from 3 App Store ratings · 111 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 45 MB
- Languages: American English, French (France)
- Released: 2020-08-18
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cogeco-epico/id1469716584/reviews.md

## What is Cogeco EPICO?

Take control of all your screens with the EPICO app.

  - Multiscreen: Watch on your TV, tablet, or smartphone.
  - Multiplatform: Available on Apple TV, Roku, Fire TV, Samsung TV.
  - Simple and seamless: An easy-to-use app that makes browsing, watching and switching devices effortless.
  - Chromecast compatible: Find shows faster and cast it to your big screen in seconds.

Note: 

  - Available to EPICO subscribers only.
  - Some content may not be available for viewing outside the home.

## Key features

- Multiscreen viewing
- Multiplatform support
- Simple and seamless interface
- Chromecast compatibility
- Browse and switch devices

## What do users think of Cogeco EPICO?

Overall sentiment: negative

**Pros**

- 📱 Works well on mobile devices when functioning
- 🌐 Accessible away from home viewing (when working)
- ⚡ Fast internet speeds available
- 👍 Easy to use interface when operational
- 📺 Ability to watch on multiple devices

**Cons**

- 🐛 Constant freezing and crashing
- ⏳ Extremely slow loading times
- 🔄 Requires frequent reinstallation
- 📵 Non-functional outside home network
- 🎬 Channels frequently won't load
- 🔌 Casting/screen mirroring doesn't work
- 📱 iPad and iPhone performance issues
- 🔊 Audio delay and sync problems
- 🎮 Poor remote control functionality
- ❌ Outdated hardware (set-top box)
- 🌐 Incompatible with Google TV, Roku, Tizen, WebOS
- 🔐 Frequent forced sign-outs
- ⚙️ Inverted subtitle controls
- 🎯 Difficult navigation and content discovery
- 📊 Pixelated video quality
- 🔄 No Picture-in-Picture support
- 🗣️ Missing French language support
- 🎬 Playback controls barely functional
- 💥 Crashes when fast-forwarding recordings
- 🚫 Accessibility issues for visually impaired users

**Commonly reported bugs**

- App won't open or shows blank white screen
- Spinning loading wheel that never completes
- Freezing when selecting channels
- Crashes when using fast forward/rewind on recordings
- Remote disconnects frequently
- Set-top box randomly stops working and requires restart
- Chromecast detection not working after iOS updates
- Audio not routing through AirPlay/HomePods
- App crashes on Chrome OS devices
- Guide not loading on mobile devices
- Channels showing 'out of home' error when at home
- Subtitle controls inverted (enabling disables, vice versa)
- App crashes when switching between channels
- Buffering and freezing during playback
- Login failures requiring repeated authentication
- Inconsistent performance across devices
- App stops working on Apple TV after updates
- Video quality degradation and pixelation
- Language settings reverting to English
- Playback controls unresponsive

**Most requested features**

- Native Google TV app support
- Apple TV native app (not just casting)
- Roku app compatibility
- Tizen and WebOS app support
- Picture-in-Picture functionality
- Out-of-home streaming capability
- Screen mirroring/casting support
- French language interface option
- Better subtitle toggle controls
- Improved remote control design
- Ability to use on personal streaming devices instead of proprietary box
- Better accessibility features for visually impaired users
- Improved playback controls (fast forward, rewind, step)
- Better recorded content management interface
- Improved guide functionality on mobile

## Recent user reviews (10 of 111)

All indexed reviews: https://appshunter.io/ios/app/cogeco-epico/id1469716584/reviews.md

### 1/5 — Does not work

*2026-07-12*

The Cogeco Epico app is Pure garbage. It does not open properly and does not allow me to access any of my recorder shows or live shows for a company that is supposed to provide entertainment. It has by far one of the most incompetent ones.

**Developer response:** Hello, there! If this issue isn't resolved yet, please connect with us directly for support on any of our social platforms and we'll be glad to help! For more info, please visit https://bit.ly/4vASA9i . Thank you. - Sandra Cogeco

### 1/5 — cant multitask + subtitles cant be removed

*2026-06-19*

if you tab out what you’re watching will cancel which is pretty outdated to me definitely the app from cogeco with the least effort put into it i dont even think they take in consideration critics all i know is if it gets fixed ill change my rating also it would be great if i could watch things with my data instead of having obligation to be on a wifi and would be nice if an option is there to remove subtitles that are just hiding 1/5 of ur screen

**Developer response:** Hi, there! Thank you for your feedback! We'd like to help and address these concerns, so please connect with us directly in DM on any of our supported social channels. For hours of availability and platforms, please visit https://bit.ly/4vASA9i . Thank you! - Sandra Cogeco

### 5/5 — Excellent TV Service

*2026-05-26*

I love the guide line, simplicity and intuitive app.

**Developer response:** We appreciate your feedback, Andre! Thank you for your review! - Sandra Cogeco

### 1/5 — Pire compagnie

*2026-05-22*

Les poste bug tout le temps wifi très lent

**Developer response:** Si vous avez des difficultés avec l'application, vous pouvez rejoindre notre équipe technique au 1-800-665-3131 ou en clavardage ici: https://www.cogeco.ca/fr/soutien
Thierry - Cogeco

### 1/5 — Application inutile

*2026-04-22*

On ne peut même pas l’écouter a distance

**Developer response:** Il y a certaines chaines qui ne sont pas possible de visionner en dehors de la maison, mais il devrait tout de même y avoir du contenu de disponible. Nous avons un guide en ligne qui pourrait vous aider: https://support.cogeco.ca/hc/fr-ca/articles/360058066774-Puis-je-regarder-du-contenu-EPICO-en-dehors-de-chez-moi
- Thierry

### 2/5 — Ça fige !

*2026-04-13*

Faut aimer les moments où tout fige chaque jours.

**Developer response:** Hello! We'd like to help and work to address these concerns, so please connect with us directly on any of our available social support channels. Please visit https://www.cogeco.ca/en/socialmedia for additional details. Thank you! - Sandra Cogeco

### 1/5 — Épiçons app

*2026-04-12*

Sans sous-titres pourquoi

**Developer response:** L'option de sous-titrage devrait être disponible sur l'application. Si vous avez des difficultés avec l'appli, vous pouvez rejoindre notre équipe technique et nous pourrons vérifier cela avec vous.
- Thierry

### 1/5 — Horrible

*2026-04-04*

This is horrible. If we had any other choice of provider we would be switching. The box they make you get is horrible, we’re on our third box and still have to restart multiple times a week because half the functions just randomly stop working pretty much every other day. 

I’d much rather be able to just run this natively on my Sony Google tv, but despite the box being android, and the app being available for android devices, they refuse to make a google tv compatible app. Why?!?!  If it has something to do with licensing for the box manufacturer, good gawd that was a mistake, they should get out of that contract asap. 

Seriously Cogeco, there is no point of having boxes anymore, the current box is letting your customers down anyway, just make an app compatible with enough devices and give people the choice of what they want to use. Seriously, forget the box, make the app for apple tv, GoogleTV, Tizen, WebOS and Roku and let people choose their preferred device! You could even give people a Roku stick or something if they really needed a streaming option. 

Their previous TiVo service was way better, at least that box don’t randomly stop working every second day. 

I brought my frustrations up to them a year or two ago and was told a major update was just around the corner, they were calling it Cogeco+ or something along that lines….years later and no major update has ever appeared and the box still sucks! 

Honestly, if you have any other option for tv service at a comparable price, I’d look elsewhere.

**Developer response:** We appreciate your feedback and please know that it will be considered by our app development team for future updates. Thank you. - Sandra Cogeco

### 1/5 — Problème diffusion ChromeCast

*2026-03-12*

Depuis la mise à jour apple de mars 2026, l’application ne détecte plus les modules Chromecast. Pourquoi l’application n’est pas encore disponible pour diffuser en AppleTV…?

**Developer response:** Nous y travaillons pour la diffusion. Si vous avez toujours des problèmes avec la diffusion par Chromecast, vous pouvez rejoindre notre équipe technique pour un suivi.
Thierry - Cogeco

### 4/5 — Sous-Titres

*2026-02-27*

pas possible de mettre les sous titres hors fonction sur iPad. Même après avoir désactivé les sous-titres dans le menu Accessibilité du profil, tous les canneaux continue d’afficher les sous titres. HO je viens de faire un test surprenant. le menu est inversé. Si on active les sous-titres, ils disparaissent ha ha ha.

**Developer response:** Plutôt étrange comme bug, mais merci pour la note et le commentaire! 
Nous allons vérifier cela de note côté.
Thierry - Cogeco

## Frequently asked questions about Cogeco EPICO

### What does the EPICO app do?

The EPICO app allows you to take control of your entertainment across all your screens. You can watch your favorite shows and movies on your TV, tablet, or smartphone, making browsing and switching devices effortless.

### What are the key features of the EPICO app?

Key features include multiscreen viewing on various devices, multiplatform availability on Apple TV, Roku, Fire TV, and Samsung TV, a simple and seamless interface, and Chromecast compatibility for easy casting to your big screen.

### Is the EPICO app free to use?

The EPICO app is free to download and use for existing EPICO subscribers. There are no additional costs associated with using the app itself.

### What devices is the EPICO app compatible with?

The app is available on Apple TV, Roku, Fire TV, and Samsung TV. It also supports viewing on tablets and smartphones, and is Chromecast compatible.

### Can I watch content outside of my home with the EPICO app?

Some content may not be available for viewing outside of your home. The app is designed to enhance your viewing experience within your EPICO subscription's service area.

## Version history (last 5 releases)

### 3.0.3 (2) — 2026-07-21

Performance and stability improvements.

### 3.0.1 (2) — 2026-01-07

Performance and stability improvements.

### 3.0.0 (48) — 2025-10-21

Here's what our team did:

  - Redesigned a brand new user interface for easier navigation.
  - Added casting with Chromecast so you can watch on the big screen.
  - Improved content search with new features to help you find your next favourite show.
  - Enhanced DVR experience with organized sections and improved grouping.
  - Made performance improvements and bug fixes to make your experience even more stable.

### 2.20230203.412 — 2023-05-29

Epico branding update.

Guide filter by language - you can now filter the channels listed in the programming guide by language.

### 2.20220131.123 — 2022-07-27

New feature in this release: Binge watch experience extended to recordings with “Watch Next & Delete” option.

Bug fixes and improvements for recording playback, guide filters, favourite channels, and more.

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## More apps by Cogeco Connexion

- [Cogeco TiVo](https://appshunter.io/ios/app/cogeco-tivo/id929721572)
- [Cogeco My Account](https://appshunter.io/ios/app/cogeco-my-account/id6444193002)
- [Cogeco Security](https://appshunter.io/ios/app/cogeco-security/id6449042376)

All apps by Cogeco Connexion: https://appshunter.io/developer/1753296044

## Related topics

[cogeco connexion](https://appshunter.io/ios/topics/cogeco-connexion) · [cogeco my account](https://appshunter.io/ios/topics/cogeco-my-account) · [cogeco media](https://appshunter.io/ios/topics/cogeco-media)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*