# Cogeco TiVo — user reviews

> 58 indexed App Store user reviews of Cogeco TiVo by Cogeco Connexion, rated 3.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/cogeco-tivo/id929721572/reviews
- App overview in markdown: https://appshunter.io/ios/app/cogeco-tivo/id929721572.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 0

## Newest reviews (17 of 58)

### 1/5 — Useless app

*2023-05-09, version 4.8.6*

I have to try and open the app about 50 times before I can stream a show, thinking of switching from Cogeco to Rogers. This app is the worst and will not ever recommend Cogeco to anyone. Waste of money and time and space. They don’t care about the customers that pay a fortune for their products and don’t hear or value their customers

### 1/5 — Besoin d’une mise à jour asap!!!

*2023-04-24, version 4.8.6*

Téléchargement de contenu hors ligne ne fonctionne plus depuis 1mois et demi on peut télécharger mais impossible de regarder et service technique incapable d’aider…

### 1/5 — Indicative of the cogeco experience-awful

*2023-03-21, version 4.8.6*

Just awful.

### 1/5 — Crashes constantly

*2023-03-21, version 4.8.6*

Totally terrible app.

### 1/5 — Il n’existe pas plus mauvais que ça!!!

*2023-03-19, version 4.8.6*

Cette application est à l’image de la compagnie
COGECO: zéro plus une barre.

### 1/5 — Typical Cogeco - junk with no support

*2023-03-04, version 4.8.6*

Sick & tired of this app continually failing. It was very poor before this revision but it is now just about useless. Fails to connect, refuses to stream and generally so buggy that I have given up on it. Blown it off.

### 1/5 — Worst App ever

*2023-02-22, version 4.8.6*

Whenever you want to use the app, not working. Very painful. Why can’t they develop a working app like other providers.

### 1/5 — Horribly Inconsistent

*2023-02-10, version 4.8.6*

One day it works the next day it doesn’t work at all.  Error message after error message.  Thumbs down

### 1/5 — Connection out

*2023-02-03, version 4.8.6*

Tjrs disconnecté …c’est l’enfer

### 1/5 — Bonne appli qui plante souvent

*2023-01-29, version 4.8.6*

Dommage que cette application plante souvent car autrement elle serait géniale

### 1/5 — Terrible

*2023-01-16, version 4.6.2*

Honestly it is the worst app.
Unfortunately if you have the Cogeco service it is the only app available to view your Cogeco subscription on.
Cogeco refuses to address this area of their service which is infuriating and leaves their subscribers very upset. 
Leaving Cogeco over this. 

If you are a Cogeco subscriber I urge you to press Cogeco for an improvement or just leave.

### 1/5 — Cogeco does not care!!

*2023-01-03, version 4.8.6*

I don’t know why I am even writing this review, clearly Cogeco does not care about their customers or the fact that their app (that everyone desperately wants to work) does not work! When I first got the app, years ago, it was great but now it is so frustrating to either have the app say I need to be connected to my network to download when I am sitting IN my own living room!!! Or says it is having trouble connecting to the server, I also get streaming not permitted messages!! It has not worked at all in over a month and before that it was intermittent. Extremely frustrating. I talked to a Cogeco tech a few days ago, and they claim it was either my modem or because I need to update my app and that they’ve had no other customer complaints! Not true! All of the comments here are complaining the app doesn’t work. Also, I have a brand new modem and 2 of the iPads here are brand new, with recently downloaded and/or updated apps…none of them have a working app either! The only conclusion is that Cogeco clearly does not care about their customers or whether or not the app works!!
I do not understand why updating the app, deletes EVERYTHING I’ve already downloaded!!! No other app deletes everything you’ve done just to update! It’s ridiculous and extremely annoying! There’s some things I downloaded that I wanted to keep and now I’m going to lose all of it!

### 1/5 — This is CRAP

*2022-12-07, version 4.8.6*

All I want to do is watch a show on my phone! Spent well over an hour trying to get started.
If you’re going to offer something, make it work. 
Total waste of my time.

### 1/5 — Message d’erreur persistant depuis 3 semaines

*2022-11-29, version 4.8.6*

Ne peux connecter au décodeur
J’ai redémarré souvent l’application sans jamais arriver à établir la connexion
Quoi que je fasse ne solutionne pas le problème

### 1/5 — Correction exigée

*2022-10-09, version 4.6.2*

Pourquoi Cogeco ne procède pas à une mise à jour pour corriger les bugs?  Ha, je sais, la Covid…

### 1/5 — Non fonctionnel

*2022-10-08, version 4.6.2*

Un gros zéro !!

### 1/5 — Merdique

*2022-09-19, version 4.6.2*

Il plante à tous les fois que je m’en sert

## Most critical reviews (10 lowest-rated)

### 1/5 — Mauvais !!!!

*2026-05-19, version 4.9.301*

Sur la tv sa fonctionne bien mes sur le iPad l’app… sais la pire

### 1/5 — Terrible

*2025-12-14, version 4.9.301*

I’ve been paying for this for years? It’s terrible. Never works when I want it. Absolutely the worse app.

### 1/5 — Does not work

*2024-12-01, version 4.9.103*

The app says I do not have a subscription

### 1/5 — Horrible

*2024-11-04, version 4.9.103*

This app is by far the worst thing that Cogeco could create, and then let alone not fix, or update.

### 1/5 — App is very unreliable

*2024-08-30, version 4.9.103*

Need the portability of watching cable recordings on phone or device… not easy on this app…when it decides to work. Thinking of dumping cable and getting a subscription to Stack TV… cheaper too!

### 1/5 — Terrible

*2024-06-09, version 4.9.103*

I’ve been paying for this for years? It’s terrible. Never works when I want it.

### 1/5 — Worked for 2 weeks, a Christmas miracle

*2023-12-26, version 4.9.103*

I forgot about the app for months because it never, never worked, then I decided to be wild and try it again and it actually worked! For 2 whole weeks! It was glorious! Then I clicked out of it and it won’t reconnect despite a gazillion attempts and I guess that’s it for another who knows how many months. It was nice while it lasted!

### 1/5 — POS app, can’t believe such garbage gets released

*2023-09-28, version 4.8.6*

What a POS app, requires setup every time you use it, if it lets you through, then it’s so laggy it’s almost useless. I can’t believe they actually released this app into the wild. Worst streaming app ever. Spend your money on an iptv streaming service.

### 1/5 — Worst app on the planet

*2023-08-18, version 4.8.6*

This is hands down the worst app I have seen. You can download shows to watch but can never watch them. The app literally never works.

### 1/5 — Worst apps

*2023-05-22, version 4.8.6*

C’est la pire application de streaming pour 130$/ mois c’est une honte d’avoir un service aussi exécrable.

## Most praised reviews (8 highest-rated)

### 5/5 — Super application !!

*2024-03-15, version 4.9.103*

Fonctionne parfaitement ! Bravo Cogéco. Pour moi, cette application fait exactement ce qu’elle est sensée faire. Très conviviale, facile et simple, autant sur iPhone que sur iPad. Même à distance on peut tout faire. Je ne comprends pas les commentaires négatifs. Pour ma part tout fonctionne vraiment très bien et j’adore l’application. Seul bémol, il est impossible de regarder les enregistrements à l’extérieur du Canada. Pourquoi c’est possible avec Bell et pas Cogeco. ?

### 3/5 — Works well when you have a good connection at home.

*2022-08-24, version 4.6.2*

The app doesn’t seem to work when the box is getting older and might need to be replaced. It works well when it works and it doesn’t work well when it doesn’t. 

I would rate Cogeco service and tech-support five star but the app no more than three currently.

### 3/5 — Streaming on my iPad is always messed up

*2019-04-10, version 4.1*

I loved TiVo when I first got it but lately it’s been awful! My TiVo mini never works, and now when I try to stream shows on my iPad it never works! I’ve talked with some friends and all said they never have issues with Rogers. For the amount our monthly bill is, Cogeco may not be worth it any longer.  Perhaps it’s time to take a serious look at other companies.

### 2/5 — Très compliqué

*2025-06-28, version 4.9.103*

Quand on réussit à se connecter sa va bien mes souvent on est pas capable et je parle pas de télécharger un filme 😤

### 2/5 — Peu intuitive et LENTE 🤔

*2023-10-20, version 4.8.6*

....

### 2/5 — Never know if it will work

*2022-08-14, version 4.6.2*

I’m not sure why but sometimes it works and sometimes it does not. Most times it does not or asks me to resubmit my password in an endless loop. I wish the app could be more stable as I do enjoy watching my saved shows on my phone.

### 2/5 — Please do a proper User Experience design and test thouroughly

*2022-07-24, version 4.6.2*

What this app intends to do is great, but how it provides the overall experience is terrible.  It’s as though it was designed by a pure developer and the UX team came in at the dnd and tried to stitch it all together.  

It’s also full of bugs and most are stability issues (persistence will get you past the issues or reinstalling the app will fix). 

Isn’t Cogeco tired of support calls on the app?  

Do it right - redesign with a proper UX team and test it more thoroughly.

### 2/5 — Not sure what is wrong

*2022-02-11, version 4.6.2*

We had this app on our iPhones 8 and our IPads - now it doesn’t work just keep telling us there is a network error. We have no problem with anything else...originally worked great, then you mad some changes and it was a bit of a problem and now it doesn’t work at all😢

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*
