# Coinbase Pro — user reviews > 53 indexed App Store user reviews of Coinbase Pro by Coinbase, Inc., rated 4.71/5 from 173,332 ratings. - Source: https://appshunter.io/ios/app/coinbase-pro/id1446636681/reviews - App overview in markdown: https://appshunter.io/ios/app/coinbase-pro/id1446636681.md - Rating breakdown: 5★ 147,462 · 4★ 13,455 · 3★ 5,587 · 2★ 2,131 · 1★ 4,696 ## What do users think of Coinbase Pro? Overall sentiment: neutral **Pros** - 💯 Exceedingly outstanding app platform for all crypto service - 🥰 Extremely extreme extraordinary fast crypto recovery process - 🔒 Best and genuine way to recover your lost funds! - 💰 Saves u money - 🚀 CoinbasePro - 👍 Use **Cons** - 🐛 Why is Coinbase Pro Sunsetted? - 🤔 good app but needs more features! - 😞 Terrible… - 🐛 Constantly freezes - 😞 Money lost in limbo, can't send transactions now - 🤔 This app badly needs redesigned… - 😞 I Wish I Could Give It Zero Stars!!! - 🐛 Uneven performance - 🤔 Honestly you can do much better - 🐛 Thousands on Hold Due To Technical Difficulties! - 😞 Zero customer service - if you have a problem no support. - 🐛 Extremely slow trading, will cost money - 😞 Customer Service Doesn't Care - 🐛 Dangerous if you have to monitoryour money. - 🤔 Omg I get it I can trade on margin stop reminding me - 💰 Decent App, horrible fees **Commonly reported bugs** - Login screen freezes - Incompatible with older devices - Constantly logging out users - Inability to cancel limit orders - Freezing and lagging during high volume periods - Inaccurate available balance display - Rounding of trade prices and volumes - Delisting of tokens without warning **Most requested features** - Dark mode option - Advanced analytics dashboard - Ability to get notifications when a crypto hits a certain price - Ability to set a limit buy and limit sell at the same time - Portfolio balance graph - Favorites list - Profit/loss statistics - Ability to see full trade prices and volumes - Customizable order book and depth chart views - News feed ## Newest reviews (15 of 53) ### 2/5 — good app but needs more features! *2022-08-31, version 1.0.99* First off, my only complaint is that when I want to sell any of my crypto lately when I try to sell 50% or max of a certain crypto those options just aren’t there and I have to force close the app and try again multiple times for those options to appear which is frustrating and makes me miss good selling opportunities Some features I wish the app had were the ability to get notifications when a crypto hits a certain price (I know apps exist out there but i don’t see why it can’t exist on Coinbase) or the ability to set a limit buy and limit sell at the same time (so that once the crypto is bought then it would be sold when it hits my next target instead of having to constantly check the app to see if the crypto even hit my buy limit) ### 3/5 — Constantly freezes *2022-06-08, version 1.0.94* I’m back for another yearly exclamation that they still have such a buggy app. The generally good data in the Coinbase Pro app is basically overwhelmed by the constant freezing and lag. I can’t even use the bottom few navigation page options without it spinning a loading screen for almost a minute before anything loads or crashes. (Even with New phone, up to date OS, up to date app version.) This has been a several year problem that I see others echo and still not fixed. It sometimes gets a hair better with updates but I would award it the most persistently failing, laggy freezy app I’ve ever used over a multi year time frame. Try the website, occasionally have better luck there (but really they should have a great mobile app). ### 3/5 — This app badly needs redesigned… *2022-05-12, version 1.0.93* I like the idea of coinbase pro giving you the ability to see the candle wick style for the trade charts as well as the better trading fees that come with this side of the site. However, I often find the mobile app more of a nuisance to use than I should, and it really only works out well if your using it for entering orders and using the desktop site to watch the chart, because you absolutely can not do both feasibly, especially in fast-moving, high volume situations. For one the trade history ticker gets covered up by the clunky and overly large buy/sell pop up. The app also doesnt support scrubbing back and forth in time divisions. You are limited to a fixed window of the last 35 periods of time in each division. Lastly, this app devours battery charge. It is evident something highly resource consuming is going on during runtime in this app, possibly constantly polling the site for updates to the chart? My phone has gotten pretty hot from leaving this app on screen for extended amounts of time. This doesn’t happen outside of coinbase pro. Honestly the only reason I even still use it is because coinbase offers some cryptos not on binance at this time. If it weren’t for that, I would probably switch totally to them. **Developer response:** Hi Comander fox, we appreciate you sharing your feedback on this. We're always looking to improve our product experience and we'll pass this to our team for further discussion. ### 2/5 — Unreliable, constantly freezes *2022-03-03, version 1.0.92* I really wanted to like this platform since I started trading with Coinbase, but they clearly did not put the effort in… First of all the app constantly freezes for 5-8 seconds at a time, so unless you place your limit orders ahead of time you can’t rely on this app whatsoever for market buys. Also the only thing that makes this “pro” besides being able to place limit orders is the charts are candlesticks and show volume. While this is slightly more helpful it still doesn’t do much without an RSI and Stochastic to add to it, and even worse than that the charts only go up to 1 month which is useless for long-term trading… Lastly they removed all the nice features in Coinbase like a portfolio net value (I guess since it’s “pro” they expect you to add it up yourself even though the filled orders don’t show the purchase price which makes it impossible to do), the net change on your assets day-to-day, and the news and trade ratios because I guess “pro” traders don’t like to know breaking news and who’s buying/selling…. Pretty disappointed. **Developer response:** Hi AGreenie, we're sorry to hear about the experience you had using the app and we appreciate the feedback on where we can make your experience better. We'll be sure to share this with our teams to help us improve in the future. Our top priority is providing you with a secure, trusted, and easy-to-use platform that remains financially compliant. We hope you give our app another shot as we’re always working to improve our product experience. ### 4/5 — Saves u money *2022-01-06, version 1.0.88* The fees are .005 percent so only half a percent for my boys that didn’t go to school compared to Coinbase .035 percent but it does have its problems like sometimes the app is down for weeks and I can’t login currently I can’t check my portfolio and it’s not like I got some old phone I got a 13 pro max so idk but the app has a lot of bugs Edit: as of rn I can’t log in on coinbase pro app it says wrong password it’s been doing this for over a week sometimes it works and it lets me log in then the next time I use the app I am logged out and it won’t let me log back in I have my password written down and I know I’m doing it correctly but this app is really bad and always breaking or down idk something is always wrong with this app so not to nice to see on a app we’re u might have a lot of money on Another edit app got fixed for a little but app is broken again with same problem I enter in my password correct and after one correct attempt it tell me to many wrong attempts the computer works just fine but the app is always down for weeks at a time constantly idk why the problem keeps going away and coming back I’ve tried logging in on Wi-Fi and cellular I’ve tried everything it is 100 percent a the app if u don’t mind using the desktop to do your trades u should get this but if u need a app only for your phone or want a reliable app this ain’t for you trust me this app no bueno **Developer response:** Hi there, we´re sorry to hear this. Try uninstalling and reinstalling the app. You can also visit this article for additional troubleshooting tips: https://help.coinbase.com/en/coinbase/other-topics/troubleshooting-and-tips/app-troubleshooting ### 3/5 — Uneven performance *2021-12-24, version 1.0.87* The app is highly unresponsive, with loading times and page transitions taking up to minutes to switch, say from home to holdings to orders view. It also hangs and does not respond to touch for up to half minute or more. Meanwhile, the standard app has no such issues, and but for the lower fee structure which is advantageous to me, I would just use the less complex, more novice friendly version. We’re that version as bad as Pro, I would move to another platform, and also sell my positions in CoinBase stock, because this Pro experience indicates for less than stellar future returns on that. If CoinBase can’t get an app right versus its own product? Very concerned I may be on the wrong horse, and another may prove better to use and invest in. ### 3/5 — Honestly you can do much better *2021-12-08, version 1.0.85* Listen everyone loves your app and I am with you on that. But this Coinbase pro should be for pros not this useless garbage. Please update the chart capabilities they are lacking. Make it so I can look at the chart and also be able to trade on the same page and book orders at the other page by swiping as you have it. Same thing with the book order page, the buy and sell capabilities should be on the same page without blocking the view. Also, I would appreciate charts that I can move and make smaller/larger or longer/shorter using my fingers. That would make this truly pro. Even then there are more things you can add that pros usually should have access too but you know better LoL. Pls do it. ### 4/5 — Good but definitely could improve… *2021-11-23, version 1.0.83* I love the ability to have limit sell/buy. My main complaint is the cumbersome interface. Coinbase (non pro) shows you your portfolio. From your portfolio you can click on a coin and go see what is happening with it, and then make trades from that screen. Coinbase Pro takes you to a page where you see your past transactions and can only make trades. To see the chart and what your crypto is doing you have to go to the markets tab and search through all the crypto to find yours. Why would it not exactly match the way non-pro Coinbase works from the portfolio, showing the chart and movement on the screen after the portfolio and then allow you to trade or see orders/transactions from there? That would make sense to me. The app has most of what you want, it’s just not organized well at all-you almost have to have both open at the same time to save time. Make these changes please Coinbase! **Developer response:** Hi Dano653, thank you so much for taking the time to share feature. Your feedback is valuable so we'll pass this to our team for further discussion. ### 4/5 — Probably the best app for data and trading *2021-11-14, version 1.0.82* It’s hard to find a reliable app for crypto. Most don’t adhere to the functions they sell you on, and many others are for users new to crypto. Coinbase Pro is absolutely everything it says that it is, which is nothing short of a data center and not much more. It is the most reliable source that I have for making accurate and informed trades on the crypto market. If you want fancy colors and games and information on different coins or tokens that the app doesn’t even offer, then this isn’t for you. What you will get is up front information on the fees and access to every coin that Coinbase offers and that’s it. No filler. Straight up—to the second-trade history and order book so that you know what’s happening with your investment whether you’re long or short. The only negative I could say about the app is that it’s so bare if you don’t have a firsthand knowledge of the market already, then you won’t have a clue about how to navigate this app. It could offer just a tad bit more information than it does, but it’s for trading and pretty much that’s it. So, it does what it says it does. No earn, no stake, no transfer or conversion gimmicks. Just trade crypto and make money with accurate data to assist you with your trade. It’s almost like Coinbase and Coinbase Pro are different companies entirely. Four stars only bc I don’t give anything five stars. So, four is five in my opinion lol. **Developer response:** Hi NNesbit, we appreciate you giving us feedback! We will pass this on to our teams for discussion. Thanks for using our app. ### 3/5 — Good app but needs improvements *2021-11-11, version 1.0.82* They created a better app but left all the good parts about basic Coinbase behind, growth charts for the profile would be nice. Being able to see your coin growth vs it’s life growth from one screen would be nice. Having to back all the way out from my profile then going back to the market list and then having to search for a coin is a bit annoying. Having the favorites list was nice. They need to take the good parts of regular Coinbase and incorporate it with the pro version. Also it would be nice to see a crypto app like a stock app where you can see you gains compared to how much you have invested. Sitting there and doing all the math to figure out how much I’ve spent on a coin or all my coins vs what have all together is a little annoying. I feel these are easy things to implement into the app. Especially considering how much we spend on fees. ### 2/5 — Good app but watch out for those “manual reviews” *2021-11-11, version 1.0.82* Came here just to write a review on the lack of customer support. BE CAREFUL. After using for almost a year my account was flagged for manual review. I received no heads up, no email (not in spam box) no message and no app notifications. I’m not able to buy or SELL. I’ve lost/losing money and have absolutely ZERO recourse. The customer service is non existent. I had no idea anything was amiss until I emailed customer support. I was told basically to wait (during a major sell off, how convenient) I wasn’t asked for any additional info or given any steps on how I could rectify the situation. I have no faulty deposits, my bank has no issues, I trade small with nothing over $1000 every few months. I’ve read horror stories of people who are still waiting months later with no help and still in review. As I type this, I’m losing money that I normally wouldn’t. When things are good, it’s a great app but when things are bad, you’re on your own. **Developer response:** Hi Shaboopie, we're sorry to hear about the issue with your account review and appreciate you taking the time to tell us. This isn’t our ideal support experience and we hear your frustration. If you have any other issues, please reply back to the email we’ve sent you—submitting another inquiry may cause further delays. ### 1/5 — Bad app. Bad company. *2021-10-29, version 1.0.80* The app is beyond basic. Any function you might expect as an investor in stocks…charts, customizable watch lists, transaction history…it has none. It is like a walkie talkie in a world that uses cell phones. It is so basic it’s an embarrassment. Oh, and it does not scale to iPads. Nice. What are they investing the massive inflows of capital from their IPO? Where are they investing the significant trading fees? Not in the app. Not in their infrastructure which CONSTANTLY is unavailable / down. Not in consumer protections…when you enter orders you can seriously destroy yourself if you are not super careful. It’s like being handed a loaded gun without a safety on, with no training. And, finally, there is literally - and I am not kidding - ZERO customer support. None. If I did not really want to participate in crypto investing I would never use Coinbase. Being first is supposed to give you advantages, keep you innovating and ahead of competition. Well, that isn’t the case for Coinbase. Such an embarrassment. ### 3/5 — Secure but not many features *2021-10-14, version 1.0.80* Pros: - FDIC insurance on your stored USD currency (not on BTC though Coinbase itself is established enough to personally insure, though this is only as good as their word). - Instant trading capabilities upon USD deposit - High enough global trading volume to fulfill the average person’s limit-sell orders completely Cons: - Both the website app and website terminal itself leaves much to desired, namely: - Can’t view the chart, trading terminal, and all orders in one screen. - On the app, you can’t view exactly how much USD you have to trade with (for example yesterday said I had $1,500 USD balance available after a few of my trades cleared but that was 0.02xx BTC in my wallet, not the actual USD amount. - Chart has few overlay options and you can’t view your orders on the chart like with Binance, which at this point should be a required feature on any crypto platform - Both the app and website terminal are slower than any other existing exchange. Overall: I like Coinbase itself and will continue using it since I have a high 30-day trading volume and thus the fees are low for me, and the security is probably the best out of any exchange. However the website and app need some refactoring to address bottlenecks and UI/UX design. ### 4/5 — Unfinished product. Stay away *2021-10-06, version 1.0.80* Features are halfway developed and calculations are not correct in some places. Dumped shiba holders with their mistakes in prices. Customer service NOT EXIST, so something lose here is irrecoverable. Use at your own risk. They said we will add new features but NO WORD ON THE DAMAGE THEY DID TO US. Who will give back the coins we lost due to your BAD CALCULATION? Fellow users let’s get together to make a move against the fraud they did to us. I opened a ticket and they closed it without any response and when I respond to they mail, they want me to open another ticket. Again they close and it goes forever, so I moved to other provider. Better you make your move and ban this app. No morals for them to recover the money they took from usillegally. Shame on your app and your ethics.. ### 1/5 — Worst ever *2021-09-30, version 1.0.80* Coinbase allowed someone who sim swapped me to take over my account and remove all funds after being notified of fraud. They have zero customer service and now say I owe them money because the person tried to make a transaction but my bank acted to protect my funds after notification instead of sitting on there hands like Coinbase. Update- Conant act you via customer support? Like I haven’t done that already multiple times (probably about 30 emails at this point). Since I have zero access to my account they asked me to open an new account so they could transfer my funds. After opening the new account they told me I owe them about $140. they deposited enough to cover the negative balance but have yet to explain how I’m supposed to transfer that to pay the negative balance on my old account. As for the rest of my money they say it’s gone and it’s my fault. I asked them for a time stamped account log to see if my money was transferred before or after I notified them but as of yet they are dancing around the subject. **Developer response:** Hi there, we understand how important your hard-earned crypto is and how frustrating this must be. Please contact us to help you further on this via this link: https://help.coinbase.com/en/contact-us For more information, please visit: https://help.coinbase.com/en/coinbase/privacy-and-security/account-compromised/my-account-was-compromised ## Most critical reviews (10 lowest-rated) ### 1/5 — Why is Coinbase Pro Sunsetted? *2023-01-05, version 1.0.104* It was easy to use, low fees, robust and had eye friendly background and interface. But now they lumped it into that convoluted of a heck hole app Coinbase! Slow! Triple the fees (and i’m not talking about regular 3% insane fees originally with CONbase. Maker taker fees are the same! And you can’t find anything you must tap ten times before finding what you’re looking for. I don’t have the brain power memory or finger precision. It’s NOT user friendly! Tap a little to the bottom by mistake and POOF all the dozens of pending buy/sell orders get cancelled! Background strains the eyes. You get a huge list of coins where’s just the list that I own? I have to search by coin now from the hundreds on my list which I didn’t buy or add. The list goes on about my complains about CONbase! Please restore Coinbase Pro, again why try to change or fix what worked before???!!! ### 1/5 — Terrible… *2022-07-07, version 1.0.95* Withdrawing and transferring is such a headache with Coinbase. Any time I want to withdraw, simple, common sense features are missing that would make the process so much easier. You want to withdraw the maximum amount of a crypto to a hard wallet? You have to type in the specific amount perfectly to the decimal point. And you have to do the math yourself based on the transaction fee. Ahh there isn’t a “max” button that auto calculates the fee is beyond me. Apparently Coinbase is incapable of simple math. Beyond that, the ACH transfer system is a nightmare. Most USD takes about a week to be able to withdraw, which is understandable since it’s a transfer method out of Coinbase’s control. However, Coinbase completely bungles this again, because the “available to transfer” figure they provide you with is rarely ever accurate. I can’t count the number of times I’ve tried to transfer to a hard wallet, thinking I had X amount available, only for Coinbase to cancel the transaction and tell me “oops, you actually had $0.00 available, even though we told you otherwise.” It’s a shame this is one of the better known exchanges. I would never trust them with over a couple hundred’s worth of crypto at a time. **Developer response:** Hi Tmkpnhfr, thanks for taking the time to share your thoughts. We hope you revisit our app in the near future as we’re always working to improve our product experience. ### 1/5 — Money lost in limbo, can’t send transactions now *2022-06-03, version 1.0.93* Something happened while I was sending usdt to coinbase. My app somehow checked BEP-20 (even though I’ve never used it) and sent nearly 5 digits worth of USDT-bep20 to coinbase exchange. This was everything. I quickly contacted coinbase which they said the funds were not retrievable. This is false. They have complete access to these wallets but they’re saving up this bag of victims in order to push a PR move in the future to bump their share price. They helped people before 2021 and now they don’t help anybody. Well, I don’t want to wait as I have taxes to pay on that money. Give me my money back. Please. You have no idea what you’ve done to me because of this. I used to be an avid crypto enthusiast but now I suffer from a form of PTSD I cannot send transactions now because I feel it is too risky. I will never use crypto again. Please give it back, pleaSe ### 1/5 — I Wish I Could Give It Zero Stars!!! *2022-04-18, version 1.0.93* Extremely unresponsive, primitive, outdated piece of useless app! I wish I could give it zero stars or even negative stars!!! The app is very unresponsive, every time you open it feels like your phone is rebooting!!!!! and everything you click on it, you must click multiple times to get it to actually respond!! and then there is the issue of functionality, the app is so outdated that you CANNOT EVEN SORT ANYTHING OR CREATE WATCHLISTS!!!! and they call it "COINBASE PRO"?!!!!! Compare this useless app with binance or kucoin to understand what "PRO" actually means!!! coinbase is by far the worst finance app I have ever used! they are dominating US market only because of lack of competition! is this free market or what?!! I hope one day binance and kucoin will be fully active in the US and then coinbase will understand what a pro app should look like! UPDATE: Once again, I'm writing and emphasizing what a piece of unresponsive junk this app is!!! Needless to mention that you cannot take your laptop with you all over the place and you need to be able to use the app, I have latest ios and still this app is so annoyingly unresponsive! Everything I click on, I have to wait or click a few times to get it to respond! I have binance, kucoin, trading view, yahoo finance and other apps on the same phone and none of them is like this. I wish I could give this app negative ten stars!!! **Developer response:** Hi Sj-2020, this isn’t the experience we want you to have and we thank you for taking the time to share your feedback. We’ll be sure to share this information with our teams to help us to improve in the future. ### 1/5 — Just Horrible. Who designed this? *2022-03-19, version 1.0.93* This app on my iPhone is a cumbersome, poorly designed, buggy app. I don’t know even where to start but let’s start with the most annoying thing.. * Slow and locks up: usually once you navigate to the Orders screen and do anything and return to Portfolio it locks up so bad that I constantly kill the app and relaunch. I can do this 3-4 times while changing an order. The Orders page just sits there with the spinner … just pathetically hanging. * Search in Markets: often will not find a coin with a valid text string. I have to go out and back in a couple of times and then decides to find it. Buggy. * Buy/Sell flow is ridiculous: Intuitively you would think that you would sell based on your Portfolio. Not here. You have to go to Markets, search for the coin, remembering the symbol, select it then buy/sell. Absurd. Makes some sense for buying, but why would you not sell or buy more from your Portfolio page like every other stock app in the world? * Charts: In Markets you can look at coin charts but can’t go back far enough or select a zoom area. No way to get data sorts like top 10 volume etc. Very very basic. Seriously have no idea how this app for over a 2 rating. It’s crap. ### 1/5 — Thousands on Hold Due To Technical Difficulties! *2021-11-21, version 1.0.83* Coinbase Pro has delisted 2 Tokens called Gyen and Powerledger. They didn’t give any warning. They just took the tokens off the platform with thousands of people’s money in these tokens. I was one of them. They have suspended most people’s account so you can’t even withdraw to buy another token. The tokens on other exchanges have risen to all time highes, but Coinbase had scammed its clients by suspending the tokens in the middle of a massive DIP! So during the bullish run this weekend we had to watch portfolios rise 50% but can’t touch our own money because of this scamming technique! You’ll be better off on another exchange, especially if you want control over your own port fly and winnings! It’s been 3 days and they have yet to fix the problem. Just Run and never come back! It’s not worth it! ### 1/5 — Zero customer service - if you have a problem no support. *2021-11-21, version 1.0.83* This app is mediocre for trading. Analytics are lacking, access can be difficult. If you have a problem, there is no customer support team. I’ve had login issues that took several days to resolve and never heard from a single actual person. This issue just resolved itself I guess. Then came the GYEN and POWR debacle. Picture this, you spend hundreds of dollars on a crypto, then lose access to trading it due to an error in COINBASE software. It’s been 2 days now, and the crypto I bought is beginning to plummet and Coinbase is still not allowing any selling of it. Guess what, NO CUSTOMER SERVICE!!! Only a couple canned and very generic notes that give no eta. If you want control of your money and to be able to trade for profit at your own discretion — go somewhere else. This app is the worst and I will be pulling my thousands of dollars out of it as soon as they give me access to it. ### 1/5 — Extremely slow trading, will cost money *2021-11-18, version 1.0.83* The app is extremely slow and buggy which WILL cost you money and on trades if you are scalping! You will surely be frustrated when it takes too long to load and refresh your account or order screens, and you cannot cancel a trade until it loads which could take a minute or li get at times. It always locks up liked this in the order screen and the best work-around is to close and re-open the app after each time you are finished reviewing orders rather than wait for it to load, if ever. As for quotes and charts, this app lacks too many features. There are no notifications for anything, not when a trade executes nor when a price target is reached. In fact you cannot set price targets anyway. The maximum chart is 1 day and the minimum is 1 minute. Inbetween are 5 min, 15 min, 1 hour, and 6 hours candles. You cannot filter out coins, they show all of them on the Home Screen. No way to set favorites. This was supposed to be the “pro” app. I cannot recommend this app to any serious day traders. **Developer response:** Hi ohroonono, we are sorry for this experience. We thank you for sharing your thoughts. We’ll be sharing this information with our teams to help us to improve in the future. ### 1/5 — Customer Service Doesn’t Care *2021-11-18, version 1.0.83* DO NOT USE, THEY WILL NOT HELP YOU! Sent THIER COIN USDC from my wallet to their App, and it never showed up. Contacted them and we figured out what the problem was (VERY COMMON PROBLEM) and they refused to help. Sent me on a round about way to see if the issue could be fixed. When it was apparent they are the only ones to Fix the problem they refused, and even said “you should have sent a smaller amount to see if it would work”. It should of worked it their coin! This same issue has happened to multiple people and all of them have said that Coinbase eventually helped them out to fix it, they just don’t want to do they will putz around! They are refusing to help me after multiple requests, but they help some people! Lost $500 and they refuse to help, not because they can’t, but because they don’t want to! ### 1/5 — Could be a much better platform *2021-11-02, version 1.0.81* Honestly this could be a much better platform. UX/CX Isn’t the goal though. The goal is to generate Revenue for coinbase while providing as little as possible to the customers. An example is price alerts versus customized alerts. Customized alerts are a given on other trading platforms for stocks etc. But coinbase took that feature away years ago and instead gives price alerts, which I think only serves them. Price alerts create a FOMO opportunities for Coinbase but are often detrimental to the customers. There are other things but basically coinbase is one of very few platforms to trade crypto in the U.S. and the lack of need to satisfy customers shows up in the user experience of this platform. Put in a bit of your trading portfolio and let it fly. Whatever happens, happens. Hopefully the app gets better over time ## Most praised reviews (10 highest-rated) ### 5/5 — Exceedingly outstanding app platform for all crypto service 💯 *2023-09-19* I was impatient to carry out necessary research but I really wanted to jump on the crypto trading and investment buzz. Unfortunately for me, I invested 80,200 GBP worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 294,579 GBP within a couple of weeks. But I didn't realize I was dealing with a scam company, until I tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all to no avail. I needed my money back at all cost, because I could not afford to let it go. So I tried all possible means to make sure I recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptography funds with the help of Joehackexpert (at) gmail So I file a report on and he was able to help me get back all my lost funds withing 2 weeks I feel indebted to him. Apart from trying to express my gratitude to them once again using this medium, I will recommend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam to reach out to Joehackexpert (at) gmail ### 5/5 — Extremely extreme extraordinary fast crypto recovery process 🥰🥰 *2023-08-29* I was impatient to carry out necessary research but I so much really wanted to jump on the crypto trading and investment buzz. Unfortunately for me, I invested 80,000 GBP worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 180,000 GBP within a couple of weeks. But I didn’t realize I was dealing with a scam company until I tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all in avail. I needed my money back at all cost, because I could not afford it let go. So I tired all possible means to make sure I recover my scammed bitcoin. I did a lot of online search of help, and tried to see if there were other people who had similar experience. I stumbled upon a cryptography forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptography funds with the kindness help of Cyberspytech1 @ Gmail. com so I file a report on and he was able to get back all my lost funds within 2 weeks I feel indebted to him. Apart from trying to express my gratitude to them once again using this medium, I will recommend anybody who want to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam to reach out to Cyberspytech1 @ Gmail. com ### 5/5 — Best and genuine way to recover your lost funds! *2023-08-23* I was impatient to carry out necessary research but I really wanted to jump on the crypto trading and investment buzz. Unfortunately for me, I invested 75,700 GBP worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 214,575 GBP within a couple of weeks. But I didn't realize I was dealing with a scam company, until I tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all to no avail. I needed my money back at all cost, because I could not afford to let it go. So I tried all possible means to make sure I recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptography funds with the help of RemotePundit So I file a report on RemotePundit @ Gmail and he was able to help me get back all my lost funds withing 2 weeks I feel indebted to him. Apart from trying to express my gratitude to them once again using this medium, I will recommend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam to reach out to RemotePundit (at) gmail ### 5/5 — CoinbasePro *2022-03-12, version 1.0.93* I give you 5 stars, ONLY, because I get Bitcoin outta you. You have shorted me, and yourselves, many many times. Of course you are aware there are no people to call and get things worked out with. I understand the space is super busy, congested and we’re all trudging our way through life’s ups and downs, but this is supposedly automation going on here that should be without fail. With the conviction I have with Bitcoin, I just hope it turns out well like I’m believing cuz I’m pretty tired of getting the short end of things in my and my wife’s life, especially when we have done all the RIGHT things in 25 years of being financially responsible, only to be the ones continually punished for it. Thank you for the Bitcoin and getting by with your service to acquire it. **Developer response:** Hi GitBit256, this sounds like something our support team can help you with. To resolve your issue, please contact Coinbase Support using this link: https://help.coinbase.com/en/contact-us ### 5/5 — Use *2021-12-30, version 1.0.88* Pro has improved. Next nice to see if developers create a way to allow a dollar amount to be invested without specifying exact percent of coin. Ie allow to buy $1000 of Ether at a set limit amount. I want $1000 of Ether when price hits $ 3800 as example. So I do not have to compute what percent will this buy. I have been buying day . 2 ether at say $3900 so I need to be sure it will transact but I could leave some dollars on the table because I need to account for fee. I hope this is clear what I mean. Thank you. I love the platform but I also I would like to look back at a chart that shows price over say 6 months. I go to anothe platform to see this. ### 5/5 — App is pretty good but not without a few major faults *2021-03-23, version 1.0.68* The app is good, and so is Coinbase’s Pro service. But there is always room for improvement: for one, CB provides you no profit/loss statistic. I understand each crypto transaction lives independently of the next one, but still, investors need to see where they stand without running their own excel sheets (like I have to) Next up is the inability to see full prices on your fills (or on some screens, no fill price at all). Coinbase loves to round your volumes and prices. And when markets are trading in ticks, pips, whatever you want to call em...being able to see full prices on my fills in important. Stop rounding prices and volumes. If you absolutely need un-rounded numbers, you’ll have to visit the CB Pro website, or run a CSV file in the statements section of the webpage. And another complete PITA is the lack of Watchlist (which regular Coinbase has). I still wholly recommend the app and gave it 5 Stars to encourage Coinbase to adopt these simple changes that other exchanges already have. ### 5/5 — Overheats phone *2021-02-02, version 1.0.59* The app is decent. The regular Coinbase app is, of course, more user friendly but the Pro version at least offers somewhat usable charts. Unfortunately, the app causes my phone to heat up quite quickly. Even after 30 seconds of use, the temperature ramps up uncomfortably. Maybe the price fluctuations are causing the app to generate and regenerate data/graphics at an alarming rate? These updates may need to be throttled in some way to prevent frying devices. btw: I’m using an iPhone 12 running iOS 14.3 — it should be able to handle an app with such basic functionality without overheating. Please reply to this review once you’ve identified the problem and have submitted an updated version. Cheers. ### 5/5 — Good tool *2021-01-18, version 1.0.57* I like using Pro over the base version for the buy/sell capability and trend analysis. As I get acclimated with candle stick charts and data/trend analysis, I may need a more advanced tool in the future that includes MAC, FIB, and other analysis tools. But for a novice learning to trade now, it is a good step up from the base product. For me it is the difference between behaving as a novice investor vs novice gambler. Too late in life for me to gamble with hard earned funds, but with some analysis capability, I use for more research to select med-long term choices towards financial goals (including payoff of $$$k student loans for my kids college education) in the 5-10 year timeline. I thank my millennial wise son for introducing me to this financial investment sector. ‘Out of the mouth of babes’. Psalms8:2. It’s been an enlightening experience this far. ### 5/5 — Had to take like 12+ pics! *2021-01-11, version 1.0.55* Finally able to properly register after a few days. Heard from a family member to join Coinbase Pro but good lord - bc I lost my current Driver’s Livense had to use an older one which kept getting rejected. 😝 Finally used my passport instead (though there was no choice to) but had to keep retaking pics of that too, plus a selfie each time. Comically annoying but good news is they take their security measures quite serious and make sure you are who you say ya’are! 👌 Linked up my dough and good to go pretty instantly (besides the making me resubmit the above lol). Not like Krakenpro which took forever to get to the highest level of trading cryptos. Shall update review + stars after using this for a while. Good luck, all. ### 5/5 — Functional but not good ui *2020-08-09, version 1.0.40* Number one it continuously without fail signs me out even though I enable Face ID and do nothing to get signed out. Then when you finally do get signed in (which sending a confirmation link may or may not work). Then you can’t really pull detailed information on crypto trends for more than just a few days. On top of that the functions were you can invest or sell 25, 50, 75, or 100% of your portfolio sometimes do not appear so you mean we have to put in the exact amount including the decimal of crypto that you want to sell or buy. Overall it’s functional but needs a lot of work, and that is shocking to me because of how much money they make. Oh and coin base customer service is one of the worst things I’ve ever dealt with. Every case that I’ve opened including them messing up my ACH transfers has been closed without a single word to me or without any action taken and are never resolved. If this were a review for just a customer service it would be a zero. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*