# CoinCap — user reviews

> 413 indexed App Store user reviews of CoinCap by ShapeShift AG, rated 4.69/5 from 41,388 ratings.

- Source: https://appshunter.io/ios/app/coincap/id1074052280/reviews
- App overview in markdown: https://appshunter.io/ios/app/coincap/id1074052280.md
- Rating breakdown: 5★ 33,079 · 4★ 5,470 · 3★ 1,783 · 2★ 393 · 1★ 663

## What do users think of CoinCap?

Overall sentiment: neutral

**Pros**

- 🚀 Instant price updates
- 📊 Comprehensive crypto coverage
- 💰 Useful portfolio tracking
- 🌙 Dark mode option

**Cons**

- 🐛 Frequent crashes and freezes
- ⚠️ Inaccurate price data
- 🔄 Slow loading and refresh issues
- 🔒 Lack of security features

**Commonly reported bugs**

- Altfolio charts not working
- Deleted portfolios not recoverable
- Incompatibility with latest iOS versions

**Most requested features**

- Ability to add more than 3 portfolios
- Option to sort coins by performance
- Customizable price alerts and notifications
- Sync across devices

## Newest reviews (12 of 413)

### 2/5 — What Happened?

*2025-03-14, version 3.1.33*

This app was fantastic, until it wasn’t. What happened? Over the past several weeks, I am receiving incorrect quotes, not able to access my trade history for a specific asset and occasionally, some assets switch to another symbol, giving me more incorrect quotes. Very disappointed.

### 3/5 — Been using with for years now but they stopped adding coins now

*2024-12-02, version 3.1.33*

Please add ONDO

### 2/5 — Missing A LOT of coins

*2024-05-13, version 3.1.33*

No WIF PEPE DEGEN and so on…

### 3/5 — Where is Arbitrum?

*2023-06-17, version 3.1.33*

Are you still updating this app?

### 1/5 — Not working on iOS 16.2 and iPhone 14 Pro Max

*2023-01-05, version 3.1.33*

This app was working on iOS 16 but now dies the same thing as a few years ago when the app won’t open. The splash screen appears and then closes.
iOS says it is still running and I have to force close it. 
Also, (and this may be an Apple problem) I was unable to write a new review. I tried and I was dropped into the last review I looked at. 
I deleted the app and redownloaded and installed it but got the same result.

### 1/5 — Crashes on opening

*2023-01-05, version 3.1.33*

Used to work fine. Now crashes on opening.

### 1/5 — Not working

*2023-01-05, version 3.1.33*

App wont open meaning I’ve lost portfolio information. Just annoying!!

### 1/5 — Вылетает

*2023-01-05*

С позавчерашнего дня перестало открываться приложение,-  нажимаешь на иконку, появляется заставка , и просто вылетает, телефон iPhone 12, все сторонние закрыты, и Браны из фонового режима, телефон перезагружал, ничего не помогло, не работает

### 4/5 — Clean and simple

*2022-01-24, version 3.1.33*

Clean and simple UI. Sliding along the price graph history is pretty janky. This is currently my only complaint (as a casual user). Would also like to see a 3 month graph history.

### 4/5 — Looks good

*2022-01-23, version 3.1.33*

Please correct misspelling in My Wallet tab:
“hodling” should read “holding”.

Otherwise, looks good.

### 1/5 — So Many Coins Missing / Forced To Register For Basic Support

*2021-12-05, version 3.1.33*

Loads of KuCoin Metaverse coins (e.g. Numbers NUM/USDT etc.) are missing from the app despite more than meeting the criteria. No real way to request new coins to be added, you can’t even email support without being forced to register. I have no interest in having an account, it is a security risk when dealing with crypto. Forced to use a competing app which supports the latest coins and offers better privacy and access to support. Why not offer clients the ability to suggest new tokens to be added, allowing the community to help? Crypto is a fast moving industry, if you can’t keep up, go home.

### 1/5 — Not Accurate

*2021-11-27, version 3.1.33*

Seems like sometimes there is tear in the fabric of of the universe and they derive their coin prices from exchanges in an alternate reality.   I sometimes find huge differences between their fantasy numbers and actual rates on the exchanges.  Not reliable.   (It’s either that, or this is an awesome arbitrage tool if you can find an exchange quoting their rates).  Example is Thanksgiving week, price of BTC quoted well over $1000 over actual for days (and counting)

## Most critical reviews (10 lowest-rated)

### 1/5 — App not downloading

*2026-05-17, version 3.1.33*

Love this app. Recently switched phones and started downloading all the apps again, but CoinCap app is not downloading. 
Everything says the app is still available and will work on my iPhone, but the last update was 4 years ago so I’m wondering if this app is no longer available.

### 1/5 — Motion and fitness data access?

*2025-05-25, version 3.1.33*

Why does this app request access to my Motion and Fitness data on iPhone? I denied it access and the app still seems to run fine.

### 1/5 — Broken

*2025-04-25, version 3.1.33*

This was my go-to for monitoring portfolio as a line graph over time. It’s been broken for a while now and overall it feels like the dev team moved on and abandoned this app.

### 1/5 — Broken today

*2025-01-16, version 3.1.33*

App running on iOS is displaying garbage.. completely broken since early am.

### 1/5 — Totally messed up

*2025-01-16, version 3.1.33*

Every single crypto up by thousands.  Someone decided to lie about all the pricing..,,,,,

### 1/5 — Try to access my fitness data and my health app

*2024-11-09, version 3.1.33*

This is trying to access my iPhone fitness data and health data, do not allow this app to access it because it will hack your phone right away. Avoid it.

### 1/5 — Quite bad.

*2023-10-27, version 3.1.33*

Keeps deleting items in portfolio so you lose historical performance of your assets. Very annoying.

### 1/5 — Where is IMX?

*2023-07-19, version 3.1.33*

Don’t waste your time with this crap app. They don’t have IMX, so worthless to me

### 1/5 — Altfolio feature not working

*2023-01-12, version 3.1.33*

I’m on ios 16.0.3 with the latest app version, but whenever i try to create an altfolio, it does not work and the app turns to a white screen and crashes. I have always used coincap to keep up with crypto prices, but with such a key feature not working, I will have to move to another platform.

### 1/5 — Suddenly just stopped working

*2023-01-09, version 3.1.33*

Very disappointed as recently I tried opening the app and it automatically shut down.

## Most praised reviews (10 highest-rated)

### 5/5 — How do I

*2025-03-18, version 3.1.33*

Not sure how to get the money

### 5/5 — Brilliant app

*2025-02-15, version 3.1.33*

Love this app but the gals seem to have stopped working a few weeks ago.
I’m sure the devs will fix it soon so highly recommend

### 5/5 — Vital information, please check!!

*2024-02-06*

Please read carefully, I was scammed by Nsfx-trading, I got a message from a trader on my Instagram and told me about how high their profit after investing was, I decided to invest in the online trade but they kept asking for more money including withdrawal fee and it was until then I realized I was being scammed. I couldn't let go because I invested my savings as at that time. I had to make a research on how I could recover my funds from them and I came across the Cyber spy GENIUS Team on this app after so many research. I read several good reviews about this app from various scam victims they have helped and I decided to contact the admin for help. I was opportune to get my money back from the scam brokers through the help of the recovery professionals referred to me by this App, they recovered my investments for me with all the profits I was entitled to within 4hours of contacting them. You can write

HACKGENIUS360@ gmail for help if you fall a victim of any kind of scam They are experts at dealing with online scam and assisting victims in receiving reimbursement, tracking down digital fingerprints, cyber analysis and thorough investigation. They offer other services such as Phone cloning ( catching, monitoring and tracking a suspected cheating spouse ) Website hack Boost of credit scores Clearing of criminal records Fixes bad debts etc Contact them now!!

HACKGENIUS360@ Gmail

### 5/5 — We need to be careful out here, a restoration story

*2024-02-05*

Please Read Carefully, I was scammed by EMXO trading platform, I got a message from a trader on my Instagram and told me about how high their profit after investing was, I decided to invest in the online trade but they kept asking for more money including withdrawal fee and it was until then I realized I was being scammed. I couldn't let go because I invested my savings as at that time. I had to make a research on how I could recover my funds from them and I came across Apryl after so many research. I read several good reviews about this app from various scam victims they have helped and I decided to contact the admin for help. I was opportune to get my money back from the scam brokers through the help of the recovery professional, they recovered my investments for me with all the profits I was entitled to within 4hours of contacting them. You can write Aprylblackmoorehyd15 (@))gmail for help too if you a victim of any kind of scam They are experts at dealing with online scam and assisting victims in receiving reimbursement, tracking down digital fingerprints, cyber analysis and thorough investigation. They offer other services such as Phone cloning ( catching, monitoring and tracking a suspected cheating spouse ) Website hack Boost of credit scores Clearing of criminal records Fixes bad debts etc Contact them now!!
Aprylblackmoorehyd15 (@)) Gmail

### 5/5 — Recover all your lost cryptocurrency today!

*2023-08-27, version 3.1.33*

I decided to try cryptocurrencies, so give a shot at trading like bitcoin, ETH and ripple as I was surfing online, a google ad of the false trading and investment company popped and click on the ad. In about 5 mins or less, I got a call from Ms. Alicia who walked me through the process of creating an account and then depositing a thousand dollars. From there, I deposited a total of sixteen thousand dollars and my profit was almost at forty thousand but I couldn’t make a withdrawal of my profit. They kept asking for money for withdrawal like SIP Certificate, State tax charges and the likes, which I paid for but still couldn’t get my funds. It dawned on me I was only shown simulated trades and no trading really took place. This scam lasted for four months. I found a recommendation to employ the services of a top wealth recovery company written by Harry Pitel and Paul snorff who are movie celebrities in Turkey who we swindled by HybridReserve and Cryptonxt but recovered their funds back! They sang the praises of Alex , a top penetration expert in the company who I then reached out to who intervened and helped repatriate my 90% of my funds alongside some percentage of my profit. you can contact him via his email ; cryptocybercurrency.net @ gmail. com reach out for help today, they’re the best.

### 5/5 — This...

*2023-08-11, version 3.1.33*

...is simply too damned cool! Just get it!

### 5/5 — Crashing

*2023-01-05, version 3.1.33*

App has been crashing for 3 days. Will not open. I phone 13 ProMax.  Have re-i stalled several times to no avail.

### 5/5 — Crypto Coins updates & Aditions

*2022-01-11, version 3.1.33*

Please keep the App updates more frequently due to appearance of new Crypto Coins. 

Specially watch the new coins appearing due to parachains startups

### 5/5 — [REQUEST] Widget plz

*2021-04-17, version 2.5.0*

- nuff said ^

### 5/5 — Please add GRT!!

*2021-02-16, version 2.5.0*

I love this app, I have many different crypto currencies and this app helps me track them all EXCEPT for The Graph (GRT) unless it does and I’m just dumb. Anyway, thank you. 

P.S. please add support for tracking GRT 
🤑🤙

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
