# CoinFlip Crypto Wallet — user reviews > 51 indexed App Store user reviews of CoinFlip Crypto Wallet by GPD Holdings, L.L.C., rated 4.60/5 from 907 ratings. - Source: https://appshunter.io/ios/app/coinflip-crypto-wallet/id6502452721/reviews - App overview in markdown: https://appshunter.io/ios/app/coinflip-crypto-wallet/id6502452721.md - Rating breakdown: 5★ 734 · 4★ 72 · 3★ 35 · 2★ 15 · 1★ 51 ## What do users think of CoinFlip Crypto Wallet? Overall sentiment: negative **Pros** - 👍 Great wallet - 🗺️ Helpful for finding crypto ATMs - 💳 Works well for remittances **Cons** - 💰 Extremely high fees - 🔒 Wallet access issues - 🔍 Lack of transparency - 🤖 Poor customer support **Commonly reported bugs** - Inability to withdraw funds - Transactions getting reversed - Wallet locking users out **Most requested features** - Add more cryptocurrency support - Improve wallet functionality and reliability ## Newest reviews (10 of 51) ### 2/5 — Bad Design *2026-03-14* The continue button is under the keypad **Developer response:** Hello and sorry to hear you've had trouble with the continue button. Please contact our 24/7 customer support team and one of our agents will be happy to help: https://coinflip.tech/support ### 2/5 — Don’t fix it if it isn’t broken! *2026-03-13* Everyone’s woofing until you said update to fix bugs! Now it doesn’t work at all! **Developer response:** Sorry to hear you're experiencing issues after the update. If you haven't already, please contact our 24/7 customer support team and one of our agents will be happy to assist you: https://coinflip.tech/support ### 2/5 — Problems *2025-04-01, version 2.9.1* I bought $140 in my wallet, I have tried to send it to another wallet and it looks like it sends and then about four hours later the money comes back because it didn’t go through. I’ve tried several different wallets. I have talked to the company multiple times. And they kept saying it should work. They even suggested using a different wallet which I did and still doesn’t work and not only that now is 140 I have about $90 in there so I’m losing money. ### 1/5 — Lost money *2025-03-31* I need my money back that got sent to the wrong address! And they stated no it’s impossible to get back **Developer response:** Sorry to hear you've had difficulty with your transaction. Please contact our 24/7 customer support team if need assistance or have any further questions: https://coinflip.tech/support ### 1/5 — Thieves *2025-03-18* Took my money never sent it to my wallet, customer service hangs up on you before there is a resolution **Developer response:** Hello and sorry to hear you had issues with your transaction. Please contact our Customer Support team so one of our agents can look into this for you: https://coinflip.tech/support ### 1/5 — Do not wast your time *2025-02-15, version 2.8.0* I have registered app I have some query to ask them this worse Servies don’t waste your money ### 1/5 — No reason for the support *2025-02-04* I did a deposit in my wallet the app in my phone and after that the app stopped working keep giving me biometrics required to continue. I sent an email and i didn’t get any response I called them and they said there is an issue according to this thing and the developer is working on this problem all this happened 4 days ago The app still doesn’t work You should block this app because they are stealing people money and their call support have no idea about the app and what to do **Developer response:** Sorry to hear you've been having issues with your CoinFlip Wallet. We believe there is a solution to this issue. Please contact our Customer Support team and one of our agents will be able to assist in resolving this for you: https://coinflip.tech/support ### 1/5 — Worst bitcoin app I ever use *2025-02-02* I have been sending bitcoin to the app earlier that day within a hour I tried to login again and i couldn’t access the account again it keeps telling me biometrics failed when it’s already turned this this fifth day I have Been trying to login I contacted the team support many times they keep telling same thing they keep telling me I should wait for support team response this is annoying you guys don’t even care about your customers convenience no one will be happy with kind of service fix this problem!! This is not fair **Developer response:** Sorry to hear you've been having issues with your CoinFlip Wallet. We believe there is a solution to this issue. Please contact our Customer Support team and one of our agents will be able to assist in resolving this for you: https://coinflip.tech/support ### 1/5 — Fees are ridiculous. *2025-01-30, version 2.7.0* Greedy company. High fees. ### 1/5 — Rubbish app *2025-01-23, version 2.7.0* $500 deposit can’t even withdraw ## Most critical reviews (10 lowest-rated) ### 1/5 — Scammers *2026-02-15, version 3.8.0* Terrible customer service. They didn’t help me at all and they basically have my money “locked” because of the app’s uselessness. It only gives access to 4 assets — anything else you transfer cannot be sold, used to buy anything, or even transferred out. They are basically scammers! ### 1/5 — Biometric error *2025-10-05* App does not work properly. You’ll should hold more accountability of misuse of funds. That biometric thing is flawed and will lock you out the app at anytime and will not refresh or normalize anymore. The app does not work correctly period and money is involved! **Developer response:** Sorry to hear you've been experiencing issues with your biometrics in the CoinFlip Wallet app. If you haven't already, please contact our 24/7 customer support team and one of our agents will be able to look into this for you: https://coinflip.tech/support ### 1/5 — ATM fees *2025-10-03, version 3.7.0* Don’t use the atm to deposit they charge a 18.99% on top of everything SCAMMERS ### 1/5 — Bogus *2025-09-03* Don’t waste your money! Their system doesn’t work, they don’t completely explain how the wallet works and the customer service will steer you wrong every time! ### 1/5 — 20% is outrageous *2025-06-16* I accidentally downloaded this app I meant to download coinbase they charge .5%-1.5% depending on the method now I know why I only see drug addicts and illegal gamblers using your products and services at the gas station. I tried to buy some bitcoin out of curiosity since I already had the app and wallet didn’t remember seeing the rate in the agreement but I sure noticed the amount on the transaction receipt I will probably never use the service again if I can help it and would recommend to anyone to use other platforms and exchanges unless they have no other option because they are in banned from other banks or accounts. ### 1/5 — Beware about very high fees and a wallet that does not work well *2025-05-22* First off I was very disappointed that coin flip represented that I could purchase Solana and it wasn’t available in the ATM. Second $500 turned into $420 with one transaction. Their fees are incredibly high and once the money was converted to tether, I could not send the tether out of the coin flip wallet. This essentially trapped my funds in coin flip. Do not use CoinFlip! It’s a scam! **Developer response:** Sorry to hear about your frustrations with the app. While the CoinFlip Wallet supports Solana, that particular cryptocurrency is not available to purchase at all CoinFlip ATMs. As for the fees, they can vary by location and token. The price displayed at the kiosk when selecting your crypto is inclusive of those fees. If you're attempting to send USDT from the CoinFlip Wallet, you will need some ETH to cover gas fees on the Ethereum blockchain, as the USDT we sell is an ERC-20 token. If you need any assistance, please contact our 24/7 customer support team: https://coinflip.tech/support ### 1/5 — I couldn’t log in it keeps saying Biometrics failed if I could rate it 0 star I will *2025-05-10* This CoinFlip is the annoying wallet I have ever used in my life I couldn’t login my wallet for 3 days now it keeps telling me biometrics failed I tried to contact support they are not even helpful at all this is bad wallet i am not happy with this so called CoinFlip other wallets I have used don’t stress me out this way this is not fair you better fix this because I will make sure my family friends never use this app **Developer response:** Sorry to hear about the issues you've had with your CoinFlip Wallet. For security purposes, biometrics is required to be enabled for the app to function. If you need further assistance, feel free to reach out to our 24/7 Customer Support team: https://coinflip.tech/support ### 1/5 — Can’t withdraw *2025-04-22, version 2.11.0* Can’t even send my money out of the wallet and customer support is so bad. please don’t use this app ### 1/5 — They will steal your money *2025-04-08* They will steal your money. I have been using this app for over a year all of a sudden after making a deposit they locked the funds and said I need to do verification. The verification never actually goes through and doesn’t finish. **Developer response:** Sorry to hear about the issues you've been having with your CoinFlip Wallet. Any funds you've received to your wallet are solely in your possession. If you've been asked to complete verification, that is general related to our CoinFlip ATMs, which are separate from the CoinFlip Wallet app. Please contact our 24/7 Customer Support team if you need any assistance with your CoinFlip Wallet: https://coinflip.tech/support ### 1/5 — Horrible Company *2025-04-03, version 2.9.1* Worse experience ever with buying Bitcoin. Cost me $160.00 for a purchase of $1,000.00 of Bitcoin. And then I have to wait an entire business day to rget cover the BTC I paid cash for. Jack one of their customer service guys was horrible, raising his voice over mine not letting me get a word in. Never again. I recommend you avoid these clowns. ## Most praised reviews (10 highest-rated) ### 5/5 — Works *2026-05-06* Simple to use, does what it’s supposed to do **Developer response:** Thanks for the nice review, Grant, we appreciate it! ### 5/5 — First time User *2026-02-05, version 3.8.0* Nervous to begin with but system is simple. Will get better with continued use. I am happy ### 5/5 — Fredo *2025-09-30* He was very kind and helped me and understood my confusion **Developer response:** Thank you for taking the time to leave us a great review. We appreciate the feedback and will definitely pass it along to the team, especially Fredo! ### 5/5 — Great app *2025-09-25* Love its ease of use **Developer response:** Thanks for the great review! Happy to hear you're enjoying the app so far! ### 5/5 — Amira soo sad to treat anyone ever with such ZERO RESPECT OR CLAS *2025-08-10* We know that if I’m not kind I cannot exude give off any aroma of kindNESS the machine stole 600$ from me she hung up on me 2 twice mind this I told her IS KIDS SCHOOL SUPPLY MONEY JUST DO REVERSAL WHATEVER U MUST…. COROPORATE IVE BEEN IN TEAM BUILDING AND SEEVANT LEADERSHIP MANY YEARS THIS IS NOT WHAT YOU WANT TO SAY IS YOUR BRAND! People have bad days ### 5/5 — Great Wallet *2025-06-14* I have multiple wallets and move currencies from one to another often. CoinFlip allows me to do this in crypto or fiat currencies with ease. I can also pay for purchases from my bank using wire transfers. No unexpected freezes, no surprise fees, excellent Customer service! If you’re looking for a great alternative to your current wallet you have to give CoinFlip a try! You won’t regret it! ### 5/5 — I recommend *2025-02-24* 👍 **Developer response:** Thanks so much for the great review! ### 5/5 — Good wallet to help find crypto ATM *2025-02-18* Easy to find nearby locations, especially when I’m not going to the ATM near my house. **Developer response:** Thanks for the excellent review, we appreciate the kind words! ### 5/5 — Works for remittances *2025-02-16* I got this app as a recommendation from the CF Kiosks. It was easy to set up and I received the crypto quickly. I use this to send money back home and it’s cheaper than using wire transfer services. The map was also nice bc I found a kiosk much closer to my house that I can use from now on. **Developer response:** Thanks so much for the wonderful review, we sincerely appreciate the feedback. ### 5/5 — simple straightforward crypto wallet *2025-02-16* i needed a wallet to receive some crypto. the onboarding was fast and i was notified as soon as the transaction confirmed. **Developer response:** We appreciate you taking the time to leave us such a nice review! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*